Merrick Lauder Email & Phone Number

Leicester, Gb

Hinckley, England, United Kingdom

As Research & Development Manager for Flexeserve, my responsibilities include:• Researching new innovative materials and technology• Identifying and auditing new material suppliers to maximise efficiency and usability• Integrating new materials into existing models and customer operations• Analysing data reporting on new equipment designs• Implementing manufacturing process improvements for increased efficiency• Designing and testing new equipment

Hinckley, England, United Kingdom

As Technical Manager for Flexeserve, my responsibilities included:• Managing an R&D team of six people to design foodservice equipment that would achieve the company’s goals and requirements• Managing implementation and testing of new technical equipment resulting in increased efficiency• Developing recommendations for technical process improvements• Integrating new technologies, materials and processes to achieve greater efficiency and results in new and existing designs

Hinckley, England, United Kingdom

As Technical Support Manager for Flexeserve, my responsibilities included:• Analysing and developing strategies and service goals for the inbound call centre• Establishing continuous improvement initiatives to achieve KPIs• Managing the service desk operation comprising five staff• Ensuring smooth delivery of service desk operations• Acting as a facilitator between the customer and other support departments

Hinckley, England, United Kingdom

Hinckley, England, United Kingdom

Hinckley, England, United Kingdom

As a Trainee CAD Engineer, my responsibilities included producing and organising electrical schematics for each project and discussing design issues with project leaders.

Hinckley, England, United Kingdom

As Electrical Development Supervisor, my responsibilities included:• Assisting the Technical Manager in implementing equipment upgrades that improved their sustainability• Configuring test samples and collecting pre-test data to ensure effective testing procedures• Documenting test results and generating reports to facilitate high levels of process effectiveness• Accurately assembling prototypes and performing experiments to evaluate design and processes• Closely monitoring equipment for functionality and efficiency – based on diagrams, inspections and work reports

Hinckley, England, United Kingdom

As Electrical Supervisor, my responsibilities included:• Supervising the electrical team to ensure accurate, cost-effective workmanship• Improving team productivity• Mentoring junior engineers and new employees with training and improved competency and efficiency in electrical installations• Monitoring manufacturing of electrical devices and operations, ensuring compliance with safety protocols• Performing complex electrical installations for projects

Hinckley, England, United Kingdom

As an Apprentice Electrician, my responsibilities included:• Collaborating with team members to deliver projects• Diagnosing and testing wiring faults using test equipment and recording details to ensure traceability• Repairing existing systems and replacing malfunctioning parts• Inspecting, testing, commissioning and certifying electromechanical systems and equipment• Shadowing qualified electricians to gain a thorough understanding of electrical installation, repair and maintenance tasks, and supporting team members to maintain high-quality workmanship• Reviewing electrical schematics and plans followed, according to specifications

City And Guilds, Supplementary Electronics

City And Guilds, Electrical Installation