Michael S. Email & Phone Number

Perth, Wa, Au

Perth, Western Australia, Australia

Technical owner for Planning Integration, Asset Management and Mobility applications.Providing consultation, advice, and operational support to RTIO (Rio Tinto Iron Ore) Solutions, guiding the successful delivery of operational services. Ensuring standards are maintained in daily activities delivered to supported services.Leading and managing continuous improvements to minimize the occurrence of incidents and improve stability of applications.

Perth, Australia

Responsible for consistency and continuity of technology monitoring and breakdown response operations across our 24x7 shift based crews. Single point of contact for service lines to interface with TROC shift crews.Voice of crew operational requirements for monitoring and response tools and procedures.Consulted on Multiple Supply Chain Application Transitions to OperationsLeader and Mentor to Crew membersKnowledge LeaderOnboarded and mentored 5 trainees through on the job training and Cert III in Information TechnologyConsulted on operational (Integrated Remote Operations Center) floor expansion projects.

Perth, Australia,

Team Lead and Work Supervisor within the TROC facility (Technical Remote Operations Centre)Managed teams of highly skilled technical specialistsEnsure the required levels of application availability for supply chain systems for multiple assets across the Minerals Australia Landscape.Created and ran multiple performance boards focusing the team on quality outcomes.Managed the insourcing of multiple applications from technology partners. Managed Service Transitions to NGO partners post insourcing.

Perth, Australia

Technical Specialist Applications providing WAIO (West Australian Iron Ore) with the capability to ensure the required levels of application availability, performance and integrity are delivered to Information System's customers. This includes performing reactive maintenance, proactive maintenance, and application change activities through various technologies and software. The role also involves managing the delivery of quality of application-support outcomes. Reporting operational risks and issues to IM SD Management ensuring quality internal knowledge assets are developed and maintained and implement improvements to IS (Service Delivery) operating processes.Supported applications include but are not limited to• LIMS system (Thermos Fishers SampleManager & IntegrationManager)• Access Management Systems (Rightcrowd’s Suresite - Gallagher’s Cardax)• Ampla (Schneider’s Delay Accounting System)• Reconcilor (Snowden’s Reconcilor)• Blastholes (Snowden’s Blastholes)• PHD (Honeywell’s Plant History Database• Material Tracking• Scheduling tool set ( Rail, Port, Logistics [Optym- Schneider])• Rail Status Board• Xmatters• LMS (Sumtotal’s Learning Management System)

Perth, Australia

Daily management and support of a number of applications which have been integrated to manage the Production Logistics Operations (PLS) of BHP Iron Ore in Western Australia. Supporting incident problem and change management across all the PLS applications running on a variety of technologies including Portals, .Net, middleware SAP XI, Honeywell, Citect, report writing, ICC, Websphere and Oracle databases providing ITIL aligned, support services that exceed customer expectations. Supported applications include but are not limited to• LIMS system (Thermos Fishers Sample and Integration Managers)• Access Management Systems (Rightcrowd’s Suresite and Gallagher’s Cardax)• Ampla (Schneider’s Delay Accounting System)• LMS (Subtotal’s Learning Management System)• Reconcilor (Snowden’s Reconcilor)• Blastholes (Snowden’s Blastholes)• PHD (Honeywell’s Plant History Database)This role has also exposed me to capacity, availability and service continuity management. It has also involved me in enhancement projects which have required various skill sets such as client liaison, requirement analysis, scope time/work estimations documentation, this has also given me a degree of experience in change management.

Perth Area, Australia And Ravensthorpe Wa

Employed by APS as a Software Consultant. Working in Perth and Ravensthorpe.While working in Ravensthorpe (FIFO) I was engaged as part of the completions team. My role was to ensure the administration and implementation of SPF (Smartplant Foundation) was customised, maintained and updated as per client requirements during the construction of the Nickel Processing Plant at Ravensthorpe (RJV)While working in Perth, I supported various Intergraph Engineering Software Products such as Smartplant Foundation, Smartplant Instrumentation (Intools and SPI), and Smartplant Electrical. The development and implementation of an in-house engineering data and document management system its implementation and support including the development of custom modules to integrate with SmartPlant Foundation. Data analysis, cleansing and migration from legacy systems into SmartPlant Foundation.

Bachelor Of Information And Communication Technology, It (Specialisation Business Intelligence)

Diploma Of Information Technology, Software Development