Mike Cappelli Email & Phone Number

Saint Paul, Mn, Us

Greater Minneapolis-St. Paul Area

Provide management consultation, advise on methods to improve efficiency and resolve other business problems; including elicitation, requirements gathering, analysis and business summaries. I also work well as a liaison helping business areas collaborate with their Information Technology department.

Greater Minneapolis-St. Paul Area

Greater Minneapolis-St. Paul Area

Provide consultation focusing on small to mid-sized technology needs; including, infrastructure, Content Management Systems, digital technology and general Information Technology needs. My passion is to used technology to create strategic touch points with customers and end users. I have experience in deploying and administrating Office 365, Google Suite and website design.

Health Partners

Provide business process improvement through the Information Services and Technology (IS&T) group. I ensure application development is system tested; coordinate system testing activities oversee testing activities across resources; and partnering in the creation and execution of functional test plans. A major function includes interpreting business needs into technical requirements, business prioritization of IS&T work efforts, and obtaining the appropriate approvals and documentation for change management planning. In this position I coordinate, prioritize and provide consulting regarding deliverables in order to meet business partner's needs. I ensure that Business Management is informed of potential issues with service availability, data integrity while providing updates and resolution documentation.

Greater Minneapolis-St. Paul Area

Senior manager of seven business units with five direct reporting managers and 125 staff members. I have a passion for involving others in creating dynamic strategic plans that fit corporate objectives, assist end users and benefit employees. I specialize in taking areas from states of chaos to performing with consistent business processes. Such that, I received a "Consistent Quality" award for effectively empowering teams to perform mission critical customer service in a 24/7/365 environment.

North Central University

Having received a promotion to this position, I realigned department strategies to bring a backlog of projects and outstanding tasks to completion. I managed the team in design, direction, selection, and supported a successful application/implementation of technology for 300 full time employees, 1200 students and other organization constituents. I am a huge fan of documentation and have authored service level agreements, policies, compliance documents, training material and day-to-day setups as well as configurations. In addition to managing and supervising projects, I oversaw the Information Technology department, including the Applications, Technical Support and Network/Infrastructure teams.

Greater Minneapolis-St. Paul Area

● Received Federal Financial Audit auditor’s recommendation for Campus Safety and Security Department’s Clery Act compliance as a standard for other universities● Authored the University’s first Emergency Disaster Plan and Business Continuity Plan● Implemented a Preparedness Committee and provided campus training● Conducted annual tests to establish best practices and compliance with federal guidelines● Deployed new CCTV system and new card access system ● Oversaw project tasks and as a GE Interlogic installer implemented the following: cameras (IP), card panels, configuring servers, databases and converting to new software● Developed concepts, presented to President's Cabinet and implemented moving 110 staff, faculty and administration to a local parking ramp at no additional costs to the institution, while providing an additional 110 spaces for students in downtown Minneapolis to alleviate a parking crisis

Minneapolis, Mn

● Collaborated with all departments holding separate address databases to a centralized system, with one department managing entries, providing a written User Guide and establishing an approval committee while complying with postal standards and reducing returned mail rates by 50% in one year● Promoted three times to de-escalate conflict, unify team members and get departments back to productivity● Design, researched, implemented centralized copying and bulk mailing, reducing printing and copying by 25%● Created and deployed a package tracking system, with digital notification

Bachelor’S Degree, Business Administration And Management, General

Bachelor’S Degree, Cross Cultural Communications