Michael Dedman Email & Phone Number

Managed Pricing, HOSC, UPC Logging, and Electronic Journal/Signature application teams consisting of 28 associates. Conducted bi-annual performance appraisals and participated in interview process. Worked with business partners and developers to design applications to support advanced pricing functionality, maintenance and reporting. Successfully implemented Electronic Journal / Signature systems to provide point of sales receipts and signatures for sales auditing department, also provided… Show more Managed Pricing, HOSC, UPC Logging, and Electronic Journal/Signature application teams consisting of 28 associates. Conducted bi-annual performance appraisals and participated in interview process. Worked with business partners and developers to design applications to support advanced pricing functionality, maintenance and reporting. Successfully implemented Electronic Journal / Signature systems to provide point of sales receipts and signatures for sales auditing department, also provided benefits in researching of POS issues and problem tickets. Managed development of UPC Logging process providing systemic ISP maintenance of missing or invalid POS UPCs. Created "Pricing Build" process to initialize pricing and ISP at new locations and/or correct extensive pricing issues at existing stores. Managed, designed and developed "Host Return Processing" providing sales associates the ability to refund correct sales amount for non-receipted returns for 90 days using multiple search criteria. This process resulting in millions of dollars saved by dramatically reducing incorrect refunds on fraudulent returns and promotional merchandise. My team and I were recognized with an "Innovation" award for this effort. I was responsible for management of Y2K project for overall Stores Business Unit. Y2K enhancements were implemented with very low impact to business, resulting in promotion to Director. Show less

Description/ Responsibilities: Supervised 4 application programmers in the support and development of Price Lookup Application. Continued participation in design and coding of COBOL/CICS applications in support of pricing. Responsible for project sizing and on call support. Worked with Stores Business Unit Managers in design of continued integration of IBM Price Mgmt/Price Lookup. Provided technical leadership and coding in support of Coupon/Pricing integration, Re-design of pricing user… Show more Description/ Responsibilities: Supervised 4 application programmers in the support and development of Price Lookup Application. Continued participation in design and coding of COBOL/CICS applications in support of pricing. Responsible for project sizing and on call support. Worked with Stores Business Unit Managers in design of continued integration of IBM Price Mgmt/Price Lookup. Provided technical leadership and coding in support of Coupon/Pricing integration, Re-design of pricing user interface to support Business Partner requirements, initiated bi-annual releases of pricing application, conducted user training conferences. Show less

Description/ Responsibilities: Instrumental in development of initial Pricing application (PLU) in support of Federated Department Stores. Responsibilities included provided system specifications and design for batch applications, in support of the Price Look-up processing interface with IBM Price Management software. Instrumental in addressed system limitations within IBM Price Management interface by designing creative solutions to resolve/workaround limitations. Created and presented time… Show more Description/ Responsibilities: Instrumental in development of initial Pricing application (PLU) in support of Federated Department Stores. Responsibilities included provided system specifications and design for batch applications, in support of the Price Look-up processing interface with IBM Price Management software. Instrumental in addressed system limitations within IBM Price Management interface by designing creative solutions to resolve/workaround limitations. Created and presented time and action and scope documentation for project proposals. I worked closely with other application areas (POS, HOSC, ISP) in providing problem resolution of pricing issues.Environment: IBM Mainframe, COBOL II, COMMAND LEVEL CICS, DB2, INTERTEST, MVS JCL, TSO, EXPEDITOR, SYNC-SORT, INTERTEST, STROBE, CAPEX ANALYZER/OPTIMIZER, ORACLE PL/SQL, FTP, SYNC-SORT, ENDEAVOR, CA/7, ENDEVOR, IDCAMS, NDM, ABEND-AID, FILE-AID, UDACS, DYL280, VSAM, UCC7, CA/7, INFOMAN, LOTUS NOTES, EZTrieve, PDF Show less

Description/ Responsibilities: Provided technical support and development of foreign and domestic billing (utilizing multiple currencies) for invoicing applications. Responsibilities included analysis and design of resolutions to user requests, via development, testing, and deployment of batch invoicing application software. Assisted with the development of project requirements interacting with all levels of management and Business Developed and installed variety of online enhancements to… Show more Description/ Responsibilities: Provided technical support and development of foreign and domestic billing (utilizing multiple currencies) for invoicing applications. Responsibilities included analysis and design of resolutions to user requests, via development, testing, and deployment of batch invoicing application software. Assisted with the development of project requirements interacting with all levels of management and Business Developed and installed variety of online enhancements to customer billing software process, as well as providing user training in invoicing/billing procedures.Environment:IBM Mainframe, COBOL II, COMMAND LEVEL CICS, DB2, INTERTEST, MVS JCL, TSO, EXPEDITOR, SYNC-SORT, INTERTEST, STROBE, CAPEX ANALYZER/OPTIMIZER, ORACLE PL/SQL, FTP, SYNC-SORT, ENDEAVOR, CA/7, ENDEVOR, IDCAMS, NDM, ABEND-AID, FILE-AID, UDACS, DYL280, VSAM, UCC7, CA/7, INFOMAN, LOTUS NOTES Show less

Description/ Responsibilities: Provided technical solutions via COBOL programs in support of batch processing, conversions, bug resolutions, and project development. Provided on call support/ weekend coverage. Responsible for resolving problem tickets by designing /coding of technical solution, participated in various projects including the installations and conversion of over 3 million subscribers to the Cable Products database.

Associate Degree, Computer Science

Activities and Societies: Dean's List

Ba, It

Activities and Societies: DPMA Delta Tau Delta