Michael Dedman Email & Phone Number

Louisville, Kentucky Area

MD Consulting focuses on DC efficiencies and cost reduction in the pharmaceutical, medical device, Hi-tech, and retail distribution sectors. Scope of services includes facility and operational improvements. Design new or redesign existing facilities to achieve optimal product flow and reduce capacity waste.Solution and implement automation or mechanization to reduce product handles in turn lowering labor cost. Design and implement best-in-class processes to improve quality, reduce cost, and increase throughput.

Louisville, Kentucky Area

Implemented, and managed two new facility's for biopharma, biotech, pharmaceutical (CII - CV), API, medical, surgical, and medical device distributionMulti-client and multi-facility responsibilitiesResponsible for all functional areas including customer service, engineering, facilities, client implementations, operations, 3PL solutions, sales support, systems selection and implementation, and training.Exceeded all customer key performance metrics while implementing additional customers within the facilityImproved quality and other key performance metrics within first six months in new positionManaging in excess of $8B in inventory to an absolute inventory metric of 99.999% across all business units based on daily cycle counting.Manage business within regulations of OSHA, FDA, DEA, VAWD, cGMP, TSA, and ISOImplemented title ownership to expedite commercial product launchesImplemented a robust security solution across multiple facilitiesImplemented pharma and medical device repackaging and relabelingResponsible for hazmat compliance and product importing.Accountable for all team training and development.

Louisville, Kentucky Area

Implemented and managed a new medical device and pharmaceutical distribution facility.Successfully implemented multiple clients on Red Prairie WMS system. Implemented a pick and pass process utilizing Lucas voice picking technology. Installed Numina in-line print and apply application with in-line scales and automated package sorters.Responsible for all functional areas within the facility including engineering, finance, human resources, operations, sales support, and training.Completed ISO 9000 (Quality) and ISO 13485 (Medical Devices) within first year of operation.Manage business within regulations of OSHA, FDA, DEA, cGMP, VAWD, TSA, and ISOExceeded all customer key performance indexes while implementing additional customers within the facility.

Louisville, Kentucky Area

Implemented and managed a new high volume T-Mobile distribution facilityShipped 35K orders daily direct to consumers, retail stores and affiliates.Responsible for all functional areas within the facility including operations, finance, industrial and facility engineering and human resourcesExceeded customer metrics within first 30 days of implementationRe-engineered facility to increase storage by 32% and reduce labor expense by 14%Maintained $700M+ inventory to 99.99% accuracyAchieved quality targets of less than 300 DPM while distributing millions of orders and units annually.Implemented and managed to ISO, TSA, and C-TPAT guidelinesManaged VMI for several mobile manufacturers within the T-Mobile footprintHired and trained 150+ employees

Louisville, Kentucky Area

Solutions and implementations manager responsible for the consolidation of 11 Sprint/Nextel distribution sites into a single UPS-Supply Chain Solutions distribution location in Louisville, Kentucky. Managed the design of the WMS/WCS systems that drove the automation used to support the distribution for 1,700 retail stores and 50,000 direct customer orders per day.Responsible for design and implementation of a return and repair operation with volume in excess of 100,000 units per day.

Louisville, Kentucky Area

Responsible for the overall performance of Sprint PCS and over 80 other clients. Managed customer relationship, daily operations include forward and reverse logistics, kitting, customization, inventory control, process improvements, productivity, and financial management.Responsible for contractual KPI's and overall service level agreements.Managed a 64-seat multi-client call center that supported our critical distribution customers. Produced 27% increase in productivity over two years through process redesign and accountability measures. Consistently maintained above plan profitability and operating margins.Managed 500+ associates including five direct manager reports.

Louisville, Kentucky Area

Responsible for the overall performance of $32 million in multi-client operations including health and safety, operational metrics, quality assurance, customer support along with creation and compliance of the operational business plan. Exceeded contractual service level agreements measured by key performance indexes through out the life of the contractsManaged both forward and reverse logistics operations for multiple high tech customers.Reduced returns processing time from 7 days to 2 days through process and facility redesign thus reducing headcount by 7% or 17 full time equivalents.Achieved inventory accuracy of 99.99% year over year on $2 billion of annual through put resulting in the customer's ability to eliminate annual physical inventories. Implemented permanent part-time workforce to help manage spikes in business due to customer requirements.

Louisville, Kentucky Area

Responsibilities included payroll, equipment tracking and utilization. Controlled schedule and route bids for 150 tractor-trailer drivers.Managed the flow of 120 tractors and 200+ trailers in the networkSupervised 50 tractor-trailer drivers.Responsible for DOT compliance and employee safety.Reduced miles per trip by installing and managing new routing software.Reduced trips per day by increasing total product per trip by maximizing cube on each trailer. Total major accidents were less than three during my tenure.

Bachelor Of Science, Business Administration, Finance, 3.47/4.0

Activities and Societies: Dean's List

Associate'S Degree, Production Mangement