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Michael Giannace Email & Phone Number

Empowering Businesses with 25+ Years of IT Excellence | Award-Winning Technical Support | Expert in Network Administration & Troubleshooting at Medidata Solutions
Location: Englishtown, New Jersey, United States 4 work roles 1 school
3 phones found area 732 and 254 LinkedIn matched
4 data sources Profile completeness 100%

Contact Signals · 3 phones

Direct phone (732) ***-****
LinkedIn Profile matched
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Current company
Medidata Solutions
Role
Empowering Businesses with 25+ Years of IT Excellence | Award-Winning Technical Support | Expert in Network Administration & Troubleshooting
Location
Englishtown, New Jersey, United States
Company size
1001 employees

Who is Michael Giannace? Overview

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Quick answer

Michael Giannace is listed as Empowering Businesses with 25+ Years of IT Excellence | Award-Winning Technical Support | Expert in Network Administration & Troubleshooting at Medidata Solutions, a company with 1001 employees, based in Englishtown, New Jersey, United States. AeroLeads shows phone signal with area code 732, 254 and a matched LinkedIn profile for Michael Giannace.

Michael Giannace previously worked as Senior Support Specialist at Medidata Solutions and Senior Support Specialist at Medidata Solutions. Michael Giannace holds Certificate, Computer Programming from Cittone Institute.

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Email format at Medidata Solutions

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Medidata Solutions

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Profile bio

About Michael Giannace

As an IT professional with over 25 years of dedicated experience, I have built a career on delivering exceptional technical assistance and resolving complex issues with precision and efficiency. My journey in the IT industry has equipped me with a robust skill set that encompasses managing and leading technical support teams, ensuring seamless operations, and maintaining high levels of customer satisfaction.Throughout my career, I have honed my expertise in troubleshooting both hardware and software problems, mastering network administration, and implementing innovative IT solutions to enhance productivity. My in-depth knowledge spans across Windows and Apple environments, enabling me to monitor and maintain core IT resources effectively.I take pride in my ability to deliver outstanding customer service, a commitment reflected in the multiple monthly awards I have received for exceptional customer support. My experience extends to supporting high-level executives and senior vice presidents, working closely with their executive administrators to provide comprehensive and reliable IT support.I thrive in dynamic environments where my problem-solving skills and technical acumen can make a significant impact. By staying current with the latest technological advancements, I ensure that the solutions I provide are not only effective but also forward-thinking.If you're looking for a seasoned IT professional who can lead with expertise, foster a customer-first approach, and drive operational excellence, let's connect!#ITProfessional #TechnicalSupport #NetworkAdministration #CustomerServiceExcellence #ITSolutions #TroubleshootingExpert #WindowsAndApple #ExecutiveSupport #ITLeadership #ProductivityEnhancement

Listed skills include Microsoft Office, Microsoft Excel, Microsoft Word, Powerpoint, and 10 others.

Current workplace

Michael Giannace's current company

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Medidata Solutions
Medidata Solutions
Empowering Businesses with 25+ Years of IT Excellence | Award-Winning Technical Support | Expert in Network Administration & Troubleshooting
350 Hudson Street 9th Floor New York, NY 10014 United States
Website
mdsol.com
Employees
1001
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4 roles

Michael Giannace work experience

A career timeline built from the work history available for this profile.

Senior Support Specialist

Current
Medidata Solutions

New York, NY, US

Apr 2011 - Present

Senior Support Specialist

Current
Medidata Solutions

New York, NY, US

Apr 2010 - Present

2Nd Level Support

Merck

Rahway, New Jersey, US

  • Delivered comprehensive 1st and 2nd level computer support for laboratory environments, ensuring seamless integration and functionality of computers connected to various scientific instruments, while also providing.
  • Collaborated closely with the Systems Team to drive critical upgrades, migrating PCs to Windows 7 and transitioning from Office 2003 to Office 2007, enabling enhanced productivity and compatibility across the.
  • Supported High-Performance Liquid Chromatography (HPLC) units within laboratory settings, troubleshooting issues, and working closely with vendors to procure necessary components such as motherboards and peripherals.
  • Utilized Powershell Scripting for automating repetitive tasks and streamlining system management, increasing efficiency and reducing manual workload.
  • Supported Windows 2012 Server administration, managing user accounts and permissions, and ensuring system stability and security.
  • Administered Jira and Landesk for effective issue tracking and remote support, ensuring timely resolution of technical problems.
Jan 2009 - Oct 2009

Desktop And Lan Services Technician/Helpdesk Analyst

Sanofi-Aventis U.S. Llc

Bridgewater, New Jersey, US

  • Expertly executed migrations of IBM T40 and desktops from Windows 2000 to Windows XP Professional, including setup of Outlook, personal folders, and comprehensive training on Outlook 2003 client.
  • Provided exceptional deskside and helpdesk support across 17 buildings, promptly resolving trouble tickets assigned for second-level support, ensuring optimal system performance.
  • Rebuilt and upgraded desktops and laptops, set up remote VPN installations, and troubleshot connectivity issues for remote users, ensuring seamless access to home servers.
  • Configured network and local printers, collaborating closely with asset management to maintain accurate equipment tracking across the company.
  • Utilized remote desktop capabilities for efficient workstation troubleshooting, demonstrating proficiency in Office 2003, XP desktops, and Exchange 2003 environments.
May 2006 - Nov 2008
Team & coworkers

Colleagues at Medidata Solutions

Other employees you can reach at mdsol.com. View company contacts for 1001 employees →

SW Shota Wada Shota Wada Colleague at Medidata Solutions Shinagawa-ku, Tokyo, Japan, Japan View → NC Neil Choe Neil Choe Colleague at Medidata Solutions New York, New York, United States, United States View → WG William Gross William Gross Colleague at Medidata Solutions Ramsey, New Jersey, United States, United States View → SA Samantha Adams Samantha Adams Colleague at Medidata Solutions Greater Boston, United States View → OS Oliver Stokes Oliver Stokes Colleague at Medidata Solutions United Kingdom, United Kingdom View → ME Michelle Erin Johnson Michelle Erin Johnson Colleague at Medidata Solutions Raleigh-Durham-Chapel Hill Area, United States View → BA Bassam A. Bassam A. Colleague at Medidata Solutions Dana Point, California, United States, United States View → AF Alberto F. Alberto F. Colleague at Medidata Solutions Tokyo, Tokyo, Japan, Japan View → AM Anne Marie Mercurio Anne Marie Mercurio Colleague at Medidata Solutions Ponte Vedra Beach, Florida, United States, United States View → HS Helen Soboyejo Msc Bsc Pmp® Csm Cspo Helen Soboyejo Msc Bsc Pmp® Csm Cspo Colleague at Medidata Solutions Richmond, Texas, United States, United States View →
1 education record

Michael Giannace education

  • Cittone Institute
    Cittone Institute
    Computer Programming
FAQ

Frequently asked questions about Michael Giannace

Quick answers generated from the profile data available on this page.

What company does Michael Giannace work for?

Michael Giannace works for Medidata Solutions.

What is Michael Giannace's role at Medidata Solutions?

Michael Giannace is listed as Empowering Businesses with 25+ Years of IT Excellence | Award-Winning Technical Support | Expert in Network Administration & Troubleshooting at Medidata Solutions.

What is Michael Giannace's phone number?

AeroLeads has found 3 phone signal(s) with area code 732, 254 for Michael Giannace at Medidata Solutions.

Where is Michael Giannace based?

Michael Giannace is based in Englishtown, New Jersey, United States while working with Medidata Solutions.

What companies has Michael Giannace worked for?

Michael Giannace has worked for Medidata Solutions, Merck, and Sanofi-Aventis U.S. Llc.

Who are Michael Giannace's colleagues at Medidata Solutions?

Michael Giannace's colleagues at Medidata Solutions include Shota Wada, Neil Choe, William Gross, Samantha Adams, and Oliver Stokes.

How can I contact Michael Giannace?

You can use AeroLeads to view verified contact signals for Michael Giannace at Medidata Solutions, including work email, phone, and LinkedIn data when available.

What schools did Michael Giannace attend?

Michael Giannace holds Certificate, Computer Programming from Cittone Institute.

What skills is Michael Giannace known for?

Michael Giannace is listed with skills including Microsoft Office, Microsoft Excel, Microsoft Word, Powerpoint, Customer Service, Research, Outlook, and English.

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