It Support Specialist
Current
Oct 2024 - Present
AeroLeads people directory · profile
Michael Nelson Email & Phone Number
Technical Support at BackBox
at
BackBox
1 work email found
@verizon.net
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Technical Support at BackBox
Location
Dallas-Fort Worth Metroplex, United States, United States
Company size
Who is Michael Nelson? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Michael Nelson is listed as Technical Support at BackBox at BackBox, a company with 29 employees, based in Dallas-Fort Worth Metroplex, United States, United States. AeroLeads shows a work email signal at verizon.net and a matched LinkedIn profile for Michael Nelson.
Michael Nelson previously worked as IT Support Specialist at Backbox and Lab Support Engineer 2 at Dell. Michael Nelson holds Associate Of Arts And Sciences (Aas), Business/Commerce, General from Tarrant County College.
Company email context
Email format at BackBox
This section adds company-level context without repeating Michael Nelson's masked contact details.
*@verizon.net
68% confidence
AeroLeads found 1 current-domain work email signal for Michael Nelson. Compare company email patterns before reaching out.
Profile bio
About Michael Nelson
Dedicated Support Engineer experienced with desktop support as well as DevOps systems support. Knowledge for system administration of Atlassian products; Jira, Confluence and Crowd. Departmental system ordering and inventory management. Reputation for dependable, quality results with a focus on internal/external customer satisfaction and team dynamics.
Listed skills include Troubleshooting, Technical Support, Voip, System Administration, and 13 others.
Current workplace
Michael Nelson's current company
Company context helps verify the profile and gives searchers a useful next step.
Backbox
6 roles · 8 years
Michael Nelson work experience
A career timeline built from the work history available for this profile.
Lab Support Engineer 2
Order hardware and manage inventory for test and development systemsProvide support for multiple software platforms, such as Atlassian tools (Jira, Confluence, Crowd), VMware vCenter, Jenkins, Media Vue, and othersAssist in server hardware setup and racking in our test and production lab environmentsCollaborate with Dell cybersecurity engineers to.
2018 - Oct 2024
Lab Support Engineer
Mar 2015 - Mar 2018
Technical Services Coordinator
Electronic Tracking Systems
Create and maintain training and procedural documentation. Provide training and ongoing support to customers. Technical escalation for company hardware and software to all field employees. Provide installation support and maintenance of proprietary software with customers. Manage a hosted VoIP phone solution for all local and remote users. Provide.
Jun 2010 - Mar 2015
Microsoft Tier 3 Escalation Engineer
Compcontech
Provided tier 3 support with the Global Consumer Escalation team for Microsoft Windows products. Handled customer escalation concerns from the Microsoft executive team. Assisted the Windows Gurus located in Best Buy stores with escalation support through phone, email and web forum media.
Apr 2008 - Aug 2010
Software Support Specialist
Provide technical/customer support for various accounts. This includes working on trouble reports and system administration for customers with Avaya G3 PBX's, Nortel Meridian PBX’s and various Avaya Voicemail servers. Responsible for writing and maintaining the processes that our team follows and the instructions for all the reports our team is responsible.
Mar 1998 - Mar 2008
Team & coworkers
Colleagues at BackBox
Other employees you can reach at backbox.co. View company contacts for 29 employees →
DP
Dale Penny
Colleague at Backbox
Carrollton, Texas, United States, United States
View →
JM
Jacqueline Moreno
Colleague at Backbox
Dallas-Fort Worth Metroplex, United States
View →
AE
Amit Eshel
Colleague at Backbox
Tel Aviv District, Israel, Israel
View →
NS
Noa Stavitzky
Colleague at Backbox
Israel, Israel
View →
CM
Cole Massey
Colleague at Backbox
Plano, Texas, United States, United States
View →
PB
Pavel Balter
Colleague at Backbox
Israel, Israel
View →
MI
Matt Ireland
Colleague at Backbox
Kansas City Metropolitan Area, United States
View →
JS
Jennifer Sharp
Colleague at Backbox
United States, United States
View →
MM
Muhammad Mavani
Colleague at Backbox
Greater Toronto Area, Canada, Canada
View →
MV
Michael Vorobyov
Colleague at Backbox
Tel Aviv-Yafo, Tel Aviv District, Israel, Israel
View →
Dale Penny
Colleague at Backbox
Carrollton, Texas, United States, United States
View →
JM
Jacqueline Moreno
Colleague at Backbox
Dallas-Fort Worth Metroplex, United States
View →
AE
Amit Eshel
Colleague at Backbox
Tel Aviv District, Israel, Israel
View →
NS
Noa Stavitzky
Colleague at Backbox
Israel, Israel
View →
CM
Cole Massey
Colleague at Backbox
Plano, Texas, United States, United States
View →
PB
Pavel Balter
Colleague at Backbox
Israel, Israel
View →
MI
Matt Ireland
Colleague at Backbox
Kansas City Metropolitan Area, United States
View →
JS
Jennifer Sharp
Colleague at Backbox
United States, United States
View →
MM
Muhammad Mavani
Colleague at Backbox
Greater Toronto Area, Canada, Canada
View →
MV
Michael Vorobyov
Colleague at Backbox
Tel Aviv-Yafo, Tel Aviv District, Israel, Israel
View →
1 education record
Michael Nelson education
FAQ
Frequently asked questions about Michael Nelson
Quick answers generated from the profile data available on this page.
What company does Michael Nelson work for?
Michael Nelson works for BackBox.
What is Michael Nelson's role at BackBox?
Michael Nelson is listed as Technical Support at BackBox at BackBox.
What is Michael Nelson's email address?
AeroLeads has found 1 work email signal at @verizon.net for Michael Nelson at BackBox.
Where is Michael Nelson based?
Michael Nelson is based in Dallas-Fort Worth Metroplex, United States, United States while working with BackBox.
What companies has Michael Nelson worked for?
Michael Nelson has worked for Backbox, Dell, Electronic Tracking Systems, Compcontech, and Avaya.
Who are Michael Nelson's colleagues at BackBox?
Michael Nelson's colleagues at BackBox include Dale Penny, Jacqueline Moreno, Amit Eshel, Noa Stavitzky, and Cole Massey.
How can I contact Michael Nelson?
You can use AeroLeads to view verified contact signals for Michael Nelson at BackBox, including work email, phone, and LinkedIn data when available.
What schools did Michael Nelson attend?
Michael Nelson holds Associate Of Arts And Sciences (Aas), Business/Commerce, General from Tarrant County College.
What skills is Michael Nelson known for?
Michael Nelson is listed with skills including Troubleshooting, Technical Support, Voip, System Administration, Avaya, Hardware, Software Installation, and Management.
Find 750M verified contacts
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trialPeople with similar names
Check these profiles if this is not the Michael Nelson you were looking for.
View similar profiles
