Michael Perry Email & Phone Number

Wallingford, CT

The Marlin Company provides a communications solution to help management engage their workforce. The result will be a Return on Objectives of conveying Corporate and Local Management Information to employees that will inform, educate, and motivate. We have a unique blend of platform features, relevant content, and custom design options. We work with all.

New Haven CT

• Consulting, prospecting, sales and retention of new and existing business clientele. Advising customers regarding the optimal use of AT&T print, internet and direct mail products. Responsible for $1.8 million in annual.
• Two time 2011 winner of quarterly Arison Achievement Award for New Business Development. Top telephone sales producer in the Northeast.
• Recipient of AT&T “Excellence in Customer Service” Award
• Serves as a mentor to newly hired employees

Newtown, CT

• Managed and implemented the marketing and retention process procedures and strategies. Customer retention improved 25%.
• Cross function liaison between call centers and division marketing teams. Insured alignment between strategy and implantation.Director, Business Development – Business to Business
• Achieve $2M in Business to Business Sales Revenue in 2004. Up $700,000 (30%) over previous year’s budget.
• Led twelve professionals toward best practice sales techniques resulting in customer growth and retention.
• Utilized cost-efficient marketing tactics to promote products and improve the business brand name.

Berlin, CT

• Generated $120M revenue through utilization of $4M marketing expense budget.
• Led a team of 22 individuals to maintain and upgrade a telecommunication customer base of 258,000.
• Acquired new customers and prepared market for new telecommunications product and service offerings.

Meriden, CT

• Directed the day-to-day operation of Customer Service and Marketing Department.
• Responsible for a staff of 15 representative serving 38,500 customers.
• Developed and implemented ongoing marketing plans to stimulate customer growth and increased use of ancillary services.
• Selected as first Times Mirror Manager to oversee both Marketing and Customer Service Departments.
• Increased the penetration of cabled homes in the system from 58% to 72%.
• Served three years as an officer on the State of Connecticut Marketing Co-operative.