* Aggregated data and filled missing data points from several standalone sources, created client's first product taxonomy.* Developed two ecommerce portals and social media pages including Google, Facebook, LinkedIn, Instagram, Twitter, and YouTube to promote business.* Developed client intranet portal consisting of 3100+ pages from landing, navigation, and individual product information pages.* Optimized marketing copy, product imagery, and web pages for search engine marketing.* Tracked, reported and analyzed website analytics and full-company sales data to drive strategy and improve user experience.

Highlights:* Parsed and migrated all product and compatibility information from individually coded HTML pages to Agility Multichannel PIM database for use across omni-channel marketing efforts.* Designed and implemented consistent part number schema for automation of Used Mac listings, decreasing both manpower and time to listing on those products by over 90%.* Led merchandising team in delivery and maintenance of product catalog of 50,000+ SKUs and streamlined process through implementation of JIRA automation.* Created and maintained training documentation in Confluence for all aspects of Merchandising Department-related procedures.Strengths:* Researching and organizing product descriptions and specifications to insure the most accurate, cohesive and comprehensive presentation for every product.* Development of workflows utilizing a "work smarter, not harder" approach to increase productivity and expand personal responsibilities.Key Contributions:* Singlehandedly loaded over 10,000 product information pages of copy, specification, and imagery information into a leading Product Information Management software platform. * Established and contributed towards company's social media efforts on Facebook, YouTube, iTunes, Twitter and the OWC Blog.* Defined and Acted as the voice of OWC along with the Brand Marketing Manager and CEO on several online forums and media outlets.* Achieved status of the OWC Blog's most prolific contributor as the author of well over half of the top 50 most-read posts since the blog's inception.* Production & Audio Engineer for the OWC Radio monthly podcast. Responsible for recording, editing and distribution via the OWC Blog and iTunes.Overall contributions increased yearly revenue by over $40 million resulting in OWC being named to Crain’s Chicago Business “Fast 50” List of 50 Fastest Growing Companies in the Chicago Area as well as the Inc. 5,000 “Fastest Growing Privately Owned Companies in America” five years running.

• Directed and coordinated activities of workers engaged in providing financial services to customers.• Secured company assets through strong collection activities, preparing litigation or repossession when necessary.• Trained new employees, prepared work schedules and monitored work performance.• Examined documents prepared by subordinates, such as personal loan documents, mortgages, and insurance applications, to insure compliances with establishment policies and procedures.• Trained and managed up to 4 subordinates and achieved significant improvements in their productivity.• Monitored branch office operations to ensure that security procedures were being followed.• Evaluated establishment procedures and recommended changes to District Manager.• Interviewed prospective employees for recommendation to superiors.• Evaluated data pertaining to costs to plan budget.• Engaged customers to resolve account-related problems and to ensure positive public relations.• Explained services to potential personal and business account customers to generate additional business for establishment.

Oversaw all aspects of day-to-day operations including: customer service, managing of staff, selling, preparation of orders for shipping, computer work, motivating staff, bookkeeping, inventory, merchandising and stimulating sales.

Responsibilities included: managing staff, scheduling, payroll, sales, customer service, merchandising, loss prevention, warehousing, inventory control, problem solving, and time management.