Michael Smith Email & Phone Number

Uniondale, New York, United States

Deliver assistance to technologists in providing services to patients within the accepted scope of practice and applicable stateand federal regulations.» Greet and escort patients to the changing room, briefly explain the process, and position the patient for the procedure.» Adhere to protocoling radiology scans prior to start by verifying creatinine levels and multiple exam listings report.» Follow radiation safety procedures and guidelines to prevent patients from being exposed to unnecessary radiation.» Assist technologists with filing, delivering, and retrieving patient reports and charts, matching films to folders, and providinginformation to patients and physicians.» Perform post-procedural duties, including patient discharge, room clean-up, and restocking of supplies.

Uniondale, New York, United States

Coordinated services across the clinical team, patients and systems to effect optimal patient outcomes, achieving continuity and quality of care. » Assisted patients in a timely and friendly manner by functioning as the primary contact for the clinic and accurately scheduling patients’ tests, appointments, treatment plans, and procedures.» Documented interactions and interventions as directed in appropriate systems while maintaining confidentiality and regulatory compliance with all health care regulations such as HIPAA and OSHA.» Reconciled and audited clinical teams’ follow-up orders of appointments to ensure accuracy and preciseness.» Served as a liaison between the patient, family, and clinical team during the office visit.» Guaranteed that the quality of care is maintained by ensuring that each physician practice session is well-prepared, organized, and fully utilized.

Rockville Centre, New York

-Maintain accurate logs for guests of residence and overnight visitors.-Handle assigned tasks by Residential Life Staff and work closely with College Public Safety.-Leverage exceptional verbal and written communication skills in accomplishing correspondence and records requests.

Rockville Centre, New York

Call alumni from Molloy College to kindly ask for donations towards endowment towards the college. Record logs of alumni who accepted or declined to donate towards the college endowment.

Manhasset, New York, United States

I supported the daily operations of Northwell Health to meet operational standards and corporate objectives. In addition, I streamline hospital administrative procedures while handling complex project deployment to enhance business flow.-Provided high-level administrative duties, including documenting meeting minutes and reporting feedback to aid in improving patient experience.-Compiled survey correspondence from the patient and directed it to the designated employee to inform of the feedback.-Employed exceptional customer service when assisting patients for pre-surgical testing to the appropriate department.

Great Neck, New York

During my tenure as a Physician Support Coordinator, I educated and supported practices on company healthcare software utilized by physicians and staff, including telephone questions, email response development, and training materials.-Served as primary liaison for office managers' and physicians' questions regarding various payor programs such as Quality, MIPS, Chronic Care Management, Health Plan Incentive Programs.-Managed updated demographic information of practices in software and database.-Coordinated and organized physician dinners and meetings, sent invitations and secured RSVPs.

Master Of Business Administration - Mba, Healthcare Administration, 4.0 Overall Gpa

Bachelor'S Degree, Business Administration And Management, General

Activities and Societies: St. Thomas Aquinas Program, Deans List, Molloy College Grant, Molloy Student Government Event Crew Member.

Advanced Regents High School Diploma, Non-Professional General Legal Studies (Undergraduate)

Activities and Societies: International Student Ambassador, June 2014 Virtue of the Month Award-Peace, "A" Honor Roll, Principal's List.