Michael Sugg Email & Phone Number

Boca Raton, Fl, Us

Boca Raton, Florida, United States

Covering all things Contact Center for enterprise customers in the SE

Boca Raton, Florida

Boca Raton, Florida

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Boca Raton, Florida

At LSCR we are actively working to help our customers get the most out of their business infrastructure. We engage with C level executives and client business leaders on strategic initiatives. We help them maximize current systems and develop moving forward strategies for new software and business process. This includes Cloud, WFO and WFM, Omni Channel, CRM and major communications platforms.We have helped our customers migrate communications to the Cloud and build private cloud networks, build enterprise wide WFO and WFM strategies, improve customer satisfaction numbers, develop and implement multi channel strategies, upgrade or migrate to a new telecom system. We can also engage on something as simple as a review of current bills and cost structure. We look forward to working with your team and helping them get the most out of your communications and IT systems.

Boca Raton, Florida

Five9 is the leading provider of cloud contact center software. We are driven by a passion to transform contact centers into customer engagement centers of excellence, coupled with a deep understanding of the cost and complexity involved in running a contact center.

Helping our partners to raise customer satisfaction and first call resolution numbers while better understanding the interactions between the people that do business with them and the people that represent them to the public. We manufacture innovative solutions that help optimize the contacts between a customer and an agent in the call center. We give detailed reporting on the history of a customers interactions across multiple channels.

South

Southeast