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@salliemae.com
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11 phones found area 302, 610, and 813
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LinkedIn matched
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Michael Wolf is listed as Manager at SallieMae at Sallie Mae, a company with 2829 employees, based in Middletown, Delaware, United States. AeroLeads shows a work email signal at salliemae.com, phone signal with area code 302, 610, 813, and a matched LinkedIn profile for Michael Wolf.
Michael Wolf previously worked as Reporting Analyst at Sallie Mae and Call Center Operations Manager at Creditone Financial Solutions. Michael Wolf holds J.D., Law from Widener University Schools Of Law.
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AeroLeads found 1 current-domain work email signal for Michael Wolf. Compare company email patterns before reaching out.
Michael Wolf is a Manager at SallieMae at Sallie Mae. They possess expertise in forecasting, excel, sas, powerpoint, microsoft office and 6 more skills.
Listed skills include Forecasting, Excel, Sas, Powerpoint, and 7 others.
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A career timeline built from the work history available for this profile.
Managed team of 11 processors for collections and the Ombudsman teamProvide ad-hoc reporting support to multiple business areas across collections.Involved with implementation of Artiva and FDR to ensure proper support for processing functionsRe-designed settlement process and created reporting for Private Credit CollectionsProvided UAT testing and.
Managed multiple call centers from company inception.Facilitated the installation and set-up of IEX, NICE and CMS technologies for businessCreated and published daily operation al reports.Provided workforce management for enterprise.Implemented operational business changes across technology platformsAssumed IT maintenance role when IT manager left
Design structure of campaign builds for efficiency and accuracy.Submit options management requests to ensure accounts build with accurate pricing and fees.Created automated macros to improve accuracy of team and reduce expenses related to correcting issues.Complete ad-hoc TSYS projects supporting marketing and company call centers.Assumed responsibility.
Managed systemic customer relief during Hurricanes Katrina and Rita for all MBNA Call Centers.Sarbanes-Oxley coordinator tracking issues and drafting quarterly questionnaires for executive management.Litigation coordinator between legal department and business areas. Reduced settlement expenses to department by over $300k in first year.Created process to.
Forecasted call volume, required staffing levels and service levels for 16 departments covering over 30 call centersCreated automated daily accuracy results of all forecasted metrics for management and supported centers.Provided ad-hoc call center analysis at maximizing efficiency and service levels of call centersQuarterly schedule optimizations for.
Managed staffing and resource allocation nationally for six inbound call centers.Utilized modeling and real-time adherence reports to balance call flow for optimum efficiency.Teamed with workforce management to ensure implementation and adherence of appropriate schedules.Facilitated tours and fielded questions for new and existing affinity clients visiting.
Responded to inbound telephone inquiries for personal credit customers.Exceeded service level standards, leading the department in efficiency and accuracy measurements.Successfully negotiated fee-related services to maximize profitability while balancing the need for absolute resolution.Leveraged previous sales experience and persuasion techniques to drive.
Other employees you can reach at salliemae.com. View company contacts for 2829 employees →
Sam Cottrell
Colleague at Sallie Mae
Indianapolis, Indiana, United States, United States
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CO
Christina Owens
Colleague at Sallie Mae
Lynn Haven, Florida, United States, United States
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Kristina Kelm
Colleague at Sallie Mae
Carmel, Indiana, United States, United States
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BW
Bernadette Warren
Colleague at Sallie Mae
Wilkes-Barre, Pennsylvania, United States, United States
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ML
Marc Louis
Colleague at Sallie Mae
Les Abymes, Pointe-à-Pitre, Guadeloupe, Guadeloupe
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MG
Michelle Green
Colleague at Sallie Mae
Indianapolis, Indiana, United States, United States
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AB
Ashley Baker
Colleague at Sallie Mae
Greater Panama City Area, United States
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Laurie Flood
Colleague at Sallie Mae
Washington DC-Baltimore Area, United States
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BS
Brady Snyder
Colleague at Sallie Mae
Newark, Delaware, United States, United States
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LB
Lynda Berry
Colleague at Sallie Mae
Fishers, Indiana, United States, United States
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Activities and Societies: Alpha Epsilon Pi
Quick answers generated from the profile data available on this page.
Michael Wolf works for Sallie Mae.
Michael Wolf is listed as Manager at SallieMae at Sallie Mae.
AeroLeads has found 1 work email signal at @salliemae.com for Michael Wolf at Sallie Mae.
AeroLeads has found 11 phone signal(s) with area code 302, 610, 813 for Michael Wolf at Sallie Mae.
Michael Wolf is based in Middletown, Delaware, United States while working with Sallie Mae.
Michael Wolf has worked for Sallie Mae, Creditone Financial Solutions, Barclay'S, and Mbna America.
Michael Wolf's colleagues at Sallie Mae include Sam Cottrell, Christina Owens, Kristina Kelm, Bernadette Warren, and Marc Louis.
You can use AeroLeads to view verified contact signals for Michael Wolf at Sallie Mae, including work email, phone, and LinkedIn data when available.
Michael Wolf holds J.D., Law from Widener University Schools Of Law.
Michael Wolf is listed with skills including Forecasting, Excel, Sas, Powerpoint, Microsoft Office, Analytics, Call Center, and Call Centers.
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