Principal Csm
Current
May 2019 - Present
AeroLeads people directory · profile
Michael Hill Email & Phone Number
Principal CSM
at
Zendesk
1 work email found
@zendesk.com
3 phones found area 310
LinkedIn matched
4 data sources
Profile completeness 86%
Current company
Role
Principal CSM
Location
Los Angeles, California, United States
Company size
Who is Michael Hill? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Michael Hill is listed as Principal CSM at Zendesk, a company with 4161 employees, based in Los Angeles, California, United States. AeroLeads shows a work email signal at zendesk.com, phone signal with area code 310, and a matched LinkedIn profile for Michael Hill.
Michael Hill previously worked as Director, Customer Service at Wag Labs Inc. and Director, Call Center Systems at Beachbody.
Company email context
Email format at Zendesk
This section adds company-level context without repeating Michael Hill's masked contact details.
{first_initial}{last}@zendesk.com
89% confidence
AeroLeads found 1 current-domain work email signal for Michael Hill. Compare company email patterns before reaching out.
Profile bio
About Michael Hill
I am a customer service veteran with 25 years of experience managing global contact centers and customer/agent experience in dynamic environments. My strengths include extensive knowledge of voice/CRM/WFM technology, strategic planning, client services, project management, annual and monthly budget forecasts, supervision of direct and indirect reports, and effective management of onshore and offshore outsource partners.
Listed skills include Call Center, Call Center Development, Vendor Management, Quality Assurance, and 46 others.
Current workplace
Michael Hill's current company
Company context helps verify the profile and gives searchers a useful next step.
Zendesk
7 roles
Michael Hill work experience
A career timeline built from the work history available for this profile.
Director, Customer Service
Director of Customer Service for Wag Labs. Responsible for day-to-day site management and strategic planning of North American customer care services and contact center initiatives,
Jun 2018 - Nov 2018
Director, Call Center Systems
Director of Call Center Systems for Beachbody. Responsible for strategic planning, development and maintenance of global technology at multiple offshore, nearshore, and onshore contact center locations.
May 2016 - May 2018
Director, Customer Support
Director of Customer Support for Nexon America. Responsible for budgeting and delivery of multiple service solutions including chat, web, forum, investigations and escalations processes.
Jan 2013 - May 2016
Vice President, Call Center Operations
Call center operations for CyberDefender sales, technical and customer services reporting to President of Call Center. Responsible for annual budgeting, strategic planning and technical organizations within the call center.
Sep 2011 - Jun 2012
Senior Director, Call Center Operations
Domestic call center operations for CyberDefender sales, technical and customer services reporting to SVP of Call Center. Responsible for strategic and corporate planning of all customer service and call center initiatives.
Mar 2011 - Sep 2011
Senior Manager, Global Customer Service
Department head of global field operations for Activision Customer Service, reporting to SVP of Worldwide Studios. Responsible for strategic and corporate planning of all global service initiatives.
Jun 1999 - Mar 2011
Team & coworkers
Colleagues at Zendesk
Other employees you can reach at zendesk.com. View company contacts for 4161 employees →
AT
Aline Testa
Colleague at Zendesk
São Paulo, São Paulo, Brazil, Brazil
View →
HN
Hmi Ni
Colleague at Zendesk
Ozamis City, Northern Mindanao, Philippines, Philippines
View →
JL
Jovi Limbo
Colleague at Zendesk
Metro Manila, National Capital Region, Philippines, Philippines
View →
VP
Vladimir Portella Mendonça
Colleague at Zendesk
Rio De Janeiro, Rio De Janeiro, Brazil, Brazil
View →
CW
Craig Walker
Colleague at Zendesk
Greater Boston, United States
View →
VL
Victor Lucena
Colleague at Zendesk
Dublin, County Dublin, Ireland, Ireland
View →
KV
Kerstin Vuillet
Colleague at Zendesk
Martignas-sur-Jalle, Nouvelle-Aquitaine, France, France
View →
SD
Scott Downey
Colleague at Zendesk
Austin, Texas Metropolitan Area, United States
View →
CA
Calvin Aldridge
Colleague at Zendesk
Copenhagen, Capital Region Of Denmark, Denmark, Denmark
View →
HC
Hassan Char
Colleague at Zendesk
Casablanca-Settat, Morocco, Morocco
View →
Aline Testa
Colleague at Zendesk
São Paulo, São Paulo, Brazil, Brazil
View →
HN
Hmi Ni
Colleague at Zendesk
Ozamis City, Northern Mindanao, Philippines, Philippines
View →
JL
Jovi Limbo
Colleague at Zendesk
Metro Manila, National Capital Region, Philippines, Philippines
View →
VP
Vladimir Portella Mendonça
Colleague at Zendesk
Rio De Janeiro, Rio De Janeiro, Brazil, Brazil
View →
CW
Craig Walker
Colleague at Zendesk
Greater Boston, United States
View →
VL
Victor Lucena
Colleague at Zendesk
Dublin, County Dublin, Ireland, Ireland
View →
KV
Kerstin Vuillet
Colleague at Zendesk
Martignas-sur-Jalle, Nouvelle-Aquitaine, France, France
View →
SD
Scott Downey
Colleague at Zendesk
Austin, Texas Metropolitan Area, United States
View →
CA
Calvin Aldridge
Colleague at Zendesk
Copenhagen, Capital Region Of Denmark, Denmark, Denmark
View →
HC
Hassan Char
Colleague at Zendesk
Casablanca-Settat, Morocco, Morocco
View →
FAQ
Frequently asked questions about Michael Hill
Quick answers generated from the profile data available on this page.
What company does Michael Hill work for?
Michael Hill works for Zendesk.
What is Michael Hill's role at Zendesk?
Michael Hill is listed as Principal CSM at Zendesk.
What is Michael Hill's email address?
AeroLeads has found 1 work email signal at @zendesk.com for Michael Hill at Zendesk.
What is Michael Hill's phone number?
AeroLeads has found 3 phone signal(s) with area code 310 for Michael Hill at Zendesk.
Where is Michael Hill based?
Michael Hill is based in Los Angeles, California, United States while working with Zendesk.
What companies has Michael Hill worked for?
Michael Hill has worked for Zendesk, Wag Labs Inc., Beachbody, Nexon, and Cyberdefender.
Who are Michael Hill's colleagues at Zendesk?
Michael Hill's colleagues at Zendesk include Aline Testa, Hmi Ni, Jovi Limbo, Vladimir Portella Mendonça, and Craig Walker.
How can I contact Michael Hill?
You can use AeroLeads to view verified contact signals for Michael Hill at Zendesk, including work email, phone, and LinkedIn data when available.
What skills is Michael Hill known for?
Michael Hill is listed with skills including Call Center, Call Center Development, Vendor Management, Quality Assurance, Technical Support, Crm, Customer Satisfaction, and Team Leadership.
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