Michael Hilton Email & Phone Number

Manchester, Gb

Manchester Area, United Kingdom

As team leader I am responsible for the line management of the Hedd verification sales and engagement team. Leading the team with respect to sales skills, experience and know-how. Consult and advise on the successful execution of strategy for all commercial activities in addition to verification sales and customer delivery objectives. Manage the relationships between Prospects Hedd and our key accounts. Engaging with senior leaders and influencers from UK Universities, employers and screening agencies to establish their needs and position Hedd as their preferred verification partner in the Higher Education sector. I also manage relationships with key stakeholder groups to help develop the Hedd business strategy.

Manchester Area, United Kingdom

As Account Director I manage the relationships between Prospects Hedd and our key accounts. Engaging with senior leaders and influencers from UK Universities, employers and screening agencies to establish their needs and position Hedd as their preferred verification partner in the Higher Education sector. As account director I also manage relationships with key stakeholder groups to help develop the Hedd business strategy. My role involves conducting campaign reviews and relationship management with our members and customers, support team members in their day-to-day customer member interactions. Mentor, coach and support the development of new and existing team members, recommend and agree team training requirements and build effective strategic relationships with our members and customers.

Manchester, England, United Kingdom

United Kingdom

Prospects HEDD is part of Jisc and I work within the Higher Education Degree Data Check team. I work closely with employers, notaries and embassies to ensure best practice is being followed and relevant education checks are being carried out. Helping direct recruiters I provide relevant information on degree fraud and help identify gaps in recruitment procedures that could leave organisations open to potential degree fraud. By offering a personal account managed service, clients receive regular updates on the Graduate Labour Market and how to maximize their potential as Graduate recruiters. Degree Fraud can cost a business thousands of pounds. By engaging with clients via; meetings, online, telephone and events, I ensure when hiring Graduates they are made aware of the dangers and what can be done to be protected and best practice is being followed.

Manchester, United Kingdom

Hedd is UK Higher Education's official service for candidate verification and university authentication. Managed by Prospects, Hedd was launched in 2011 with funding from the Higher Education Funding Council for England. It provides enquirers with the ability to verify a candidate's academic credentials or authenticate a university or college in the UK. The remit of the service is to protect UK universities, employers and graduates from degree fraud. I work directly with Employers helping manage their on-boarding process, ensuring Graduates are being verified correctly and companies are following best practice to protect against degree fraud.

Manchester, United Kingdom

Working closely with companies to tailor graduate recruitment campaigns and help target our unique audience. Prospects is the University sector body responsible for graduate employability, my role involves using our unrivaled insight into this market to build highly targeted advertising campaigns that bring graduates and employers together. My aim is to provide a personal account managed service and deliver the best outcomes for my clients by using my expertise in a highly competitive market.

Manchester, United Kingdom

I work closely with Clients to ensure they are maximising their potential to find suitable candidates to fill job roles. Through advertising I advise on how to reach the ideal candidates for their vacancies and manage the process to ensure a first class service if provided. My aim to make the recruitment process as simple and effective for my clients.

Manchester, United Kingdom

I work with a wide range of retail clients on direct advertising strategies using the Manchester Evening News network. This predominantly includes the Manchester Evening, Manchester Weekly News, Online, Social Media, video production, Website design, SEO & PPC. My aim is to deliver the best response and drive business for all my clients using both our active and passive audiences, of which we have a unique proposition. My aim is to make the whole process a simple and effective way of advertising and marketing your business using our multi-media platforms.

Manchester, United Kingdom

I work closely with small and blue chip companies to tailor advertising solutions predominantly in the recruitment market. I assist in the whole process from arranging quotations to booking advertising space and targeting candidates via various multimedia channels. I would communicate closely with my clients and internal colleagues to ensure deadlines are being met and advertising campaigns are having maximum impact for my customers, feeding back stats and working to ensure the best possible outcomes are being achieved.

Manchester, United Kingdom

Selling a range of products to suit customer needs and updating the company CRM database. Processing orders, payments, returns and dealing with enquiries to ensure customer satisfaction to the highest standard.

Gibraltar

To manage customer accounts and ensure correct procedures are followed with new customers signing up to internet betting accounts. Raise concerns with potential fraudulent activity and monitor key accounts to ensure betting rules are adhered to . Assist customers navigating a complex betting exchange system providing first class customer service and account management.

Manchester, United Kingdom

Selling a range of products I will question customers and match suitable products their needs, processing renewals and winning back lapsed customers. Promoted to business trainer I would prepare and deliver induction training courses to new starters to the standard required to perform their duties. Design new training material to current staff and deliver system update training to all levels of staff from telesales to management. Assist sales staff with one to one training to enable them to perform to their best of their ability.