Michael Hoang Email & Phone Number

Calgary, Ab, Ca

● Took charge in automating over 30% of total tests for a plugin tool that’s used in both Shell and cloud platforms such as GitHub Actions, Azure Extensions, and Gitlab Templates● Assisted with the setup and refactoring of a new test framework in Selenium with Java● Suggested and implemented process changes for repository setup, feature flag tool setup to bypass capped subscriptions, and pull request minimum requirements for approval● Triaged daily production reported bug tickets as well as pipeline-failing automation test suites

● Resolved critical customer issues, including optimizing a client's custom integration background job in .NET, resulting in a 90% reduction in processing time from 3 hours to just 30 minutes, significantly improving efficiency● Engineered and implemented a user-facing project billing details feature using React.js, GraphQL, and PostgreSQL, enhancing clarity for 25% of subscription users● Deployed LaunchDarkly feature-flagged changes through the development environment consisting of GitHub Actions + CI/CD build and test runs

● Spearheaded the automation of billing team workflows on the qTest platform using Selenium and Puppeteer (JavaScript), reducing manual QA workload by 15 minutes/test case● Monitored CircleCI, AWS CodePipeline, and AppVeyor (CI/CD) pipelines, tracked LaunchDarkly feature flags, and addressed issues when found for 3 product pipelines● Certified production releases by verifying that the automated tests haven’t detected new failures and with manual QA and DevOps to ensure bug-free releases

● Partnered with the CFO to minimize internal tool page load time by > 80% from 25s to 3s in PHP● Cut continuous integration build times by > 50% for the firmware team● Overhauled the login page in C#, WPF, and XAML for Single Sign-On (SSO)● Incorporated analytics with Power BI and client on-boarding services in AngularJS● Wrote PowerShell scripts to build & monitor the Azure Pipelines (CI/CD)