Michelle Pearson Email and Phone Number

As part of the EAST2 NASA Agency Applications Office (AAO) Release Management (RM) Team, performs: Release planning for the NASA Migration Review Board (MRB); builds release schedule for weekly, off-cycle, major, monthly, and emergency changes to NASA AAO software; reviews packages to confirm correct status, and coordinates with teams to ensure release requirements, monitors progress on key components which impact the schedule; as RM SME, provides guidance with release packaging. As a RM SharePoint Site Owner, manages and maintains historic record of release packages on the RM SP website. Creates Sprint/Production packages, iterations in CA Agile Central. Maintains CA Agile Central roles and permissions for AAO EAST2 personnel. Maintaining the Strategic Initiative (SI) list of projects using CA Agile Central and NASA Integrated Service Management (NISM) SW applications, tags Change Requests (CRQs) in CA Agile Central and NISM to ensure the SI spreadsheet is current on the bReady Enterprise Portal website. Works with RM team on year-end project schedule planning, meeting preparations, NATS/audit request information gathering, and maintenance of the Release Planning Share Drive. Creates PRs for annual software maintenance renewals in the EAST2 Program Management System (E2PMS).Building Manager for MSFC Building 4727: Performs monthly building safety inspections and ensures all building occupants follow required building safety policies and procedures. Verifies required monthly safety topic contractual deliverables.Submits Facility Work Requests as needed. Enters the results of monthly building inspections in the SHEtrak application and the Supervisor Safety Web Page (SSWP). Administrative Professional (January 2012 - July 2017)Attended bi-monthly meetings hosted by the Marshall Information Technology Manager (ITM) as a representative for NASA Applications and Web Services. Captured meeting transcripts to capture decisions made, assignments, and action items.

This position is tied to the same contract dating back to my earlier position at Intergraph. I've been at MSFC since 1989 in an Administrative Assistant role. Began as the primary and sole Administrative Assistant for my group on September 1, 2014 as my co-worker Admin transferred to another area.Provide administrative support for contract support personnel (160 people) including answering phone, filing, typing, scheduling meetings for Managers on calendars in Outlook and reserving conference rooms, verifying all paperwork submitted, entering computer data, generating monthly contract deliverable reports, ordering supplies, creating purchase requisitions(PRs), travel paperwork, verifying monthly safety topics and required training, keeping employee data up-to-date in the Management Information and Control System(MICS) database, coordinating with HR for new employees which includes ordering phones and computer seats, preparing meeting PowerPoint presentations, monitoring time cards, coordinating group events and other office duties as assigned. Assisting the Integrating Engineering Services (IES) team with Engineering Service Requests(ESR) trouble reporting system by monitoring trouble calls and generating the IES weekly and monthly metrics report. Direct interacting with customers on a daily basis via telephone and email. Assistant Building Manager to Building Manager, Johnny St. Amour, for Building 4476 through October 2013. I am the current Building Manager for Building 4727 beginning October 2014. Responsible for updating the Conference Room Scheduler website with current POC & conference room capability information. Provide meeting minutes for the Staff Meetings, PWS 6/IS30 Staff Meeting, and a transcript for the Information Technology Manager (ITM) weekly meeting. Learned Adobe Acrobat Pro XI to clean up scanned documents for a project. Introduction to MS Project 2010 training session to learn how to create migrated Project Schedules for the Program Managers.

Duties include answering phone, filing, typing, entering computer data, generating bi-weekly reports, preparing slides for staff meetings, ordering supplies, preparing third party software purchase requisitions, and other various office duties as assigned. Provide administrative support for seventy five engineers, including scheduling travel for employees using ADTRAV, and verifying expense reports as well as all forms being turned in. Direct interacting with customers via telephone and email.

Duties included answering phone, filing, typing, entering computer data, generating weekly reports, ordering supplies, scheduling of resources and training, and other various office duties. Provided administrative support for twenty support engineers on six different contracts at three separate onsite locations, including scheduling travel, training, and monitoring of contract billable hours. Direct interacting with customers on a daily basis and also via telephone and email. Data Technician duties included monitoring the Help desk and maintaining/updating the IES Software/Hardware Database.

Duties included answering phone, filing, typing reports and letters. Position was as a Student Aid while attending college.