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Established nonprofit 501(c)(3) and developed organizational structure to provide restorative trauma-informed care programs, including Casa de EsterOversaw international programs advancement through coaching of personnel (5 directors/15 staff) and operationsDirected stateside accounting, fundraising, marketing, partner relationships, state and federal filings, and board development to generate over $1.3 million in contributionsProvided coaching and training to organizations in Honduras, Uganda, India, Mexico, and USA

Continued foreign ministry operations of Casa de Ester program when founding organization withdrew Added key staff, training, and resources to enhance aftercare provided to victims of sexual abuse and traffickingDiscipled foreign staff to assume leadership of daily operations of care programs in Honduras Launched Casa Legado (Legacy House) adult transition care program for graduates of Casa de Ester program

Implemented budgets and internal controls for administration of $2 million in contributions across US operations and international programsDirected focus of leadership toward financial status and strategic plans for sustainability Assisted in development of international operations in Honduras (CdE), Haiti, and India

Directed operations at safe home of Casa de Ester (CdE) and led staff through 70% budget cut ($400k down to $120k due to funding shortage) while focusing resources on key objectivesEmpowered team of foreign nationals through engaged communication and training Created advanced budgeting and expense tracking spreadsheets to provide live reporting on performance to budget

Promoted for 3rd time as General Manager (5 yrs) to larger facilities (up to $1.3 million), increased staff size (up to 30), and expanded oversight of golf ops, food and beverage, facilities and golf course maintenanceIncreased events by 40% and designed pricing/frequency programs that reduced # of SKU’s by 64% and led to 20% growth in membership after 4 years of declineFostered excellent relations with municipal clients and improved guest experience through training/coaching staff in delivering excellent customer service

Improved guest experience through excellent customer serviceFostered positive relationship with clientDeveloped leadership succession at General Manager and Head Professional positions

Directed the golf operations to improve guest service, grow guest expectations, foster NOI, develop staff ability, and advance facility image.

Gained knowledge and experience in the broad realm of the golf management business: HR, PR, Acquisitions, Marketing, Business Development, A/P, Payroll, Budgeting/OperationsAssisted New Business Development team in client acquisition effortsAssisted in junior clinics for the Nike Golf Learning Center

Assisted in the operations, supervision, and training of the Outside Golf Operations staff

Learned and performed Outside, Golf Shop, and Tournament OperationsDirected the 2005 Mid Pines Pro-Jr and the inaugural Battle of the PinesAssisted in the Golfaris instructional clinics at Pine Needles Inn and Resort