Michael Wolfrum Email & Phone Number

Germany

London, UK (homebased)

Marlow, UK (homebased)

Marlow, UK (homebased)

London, UK (home-based)

• Responsible for delivery of cloud-based IVR software solutions to international clients in the financial sector and, in particular, managing projects with new clients and in new countries.
• Manage bespoke/non-bespoke customer projects and product development for mainly financial applications and services
• Work with different languages: Czech, Danish, Dutch, English, Flemish, French, German, Italian, Norwegian, Polish, Portuguese, Spanish, Swedish
• Responsible for full life-cycle software development
• Manage virtual team of developers across different countries
• Plan projects and deliver to dead lines

London, UK (home-based)

• Responsible for the Professional Service delivery of projects in EMEA leading a team of Project Managers and Business Analysts
• Manage team of experienced and senior Project Managers and Business Analysts across EMEA
• Hire, train and integrate new team members
• Manage portfolio of EMEA projects
• Manage relationships with customer
• Improve tools, systems, and processes

Reading, UK (home-based)

• Responsible for delivery of cloud-based IVR software solutions to international clients in the financial sector and, in particular, managing projects with new clients and in new countries.
• Manage bespoke/non-bespoke customer projects and product development for mainly financial applications and services
• Work with different languages: Dutch, English, French, German, Italian, Polish, Spanish
• Responsible for full life-cycle software development
• Manage virtual team of developers across different countries
• Plan projects and deliver to dead lines

Maidenhead, UK (home-based)

• Responsible for delivery of IVR hardware & software solutions to international clients and partners in various industry sectors, integration into clients’ call centre environment (telephony, network, agents) and.
• Manage bespoke/non-bespoke customer projects and product development for mainly financial applications and services
• Work with different languages: Dutch, English, French, German, Hebrew, Hindi, Italian, Russian, Spanish, Swedish
• Responsible for full life-cycle software development
• Manage virtual team of developers across different countries
• Plan projects and deliver to dead lines

Camberley, UK & Maidenhead, UK (home-based)

Design, develop, and productise complex speech solutions as part of new PSO products group.

Camberley, UK

Lead team of developers to create reusable and maintainable IVR software solutions for leading edge speech recognition and text-to-speech solutions.

Camberley, UK

Specify, implement, and integrate bespoke IVR solutions for automated telephone applications, interfacing to a multitude of switch architectures, protocols, networks and hosts.Ensure quality conformance across all departments by performing audits and improving procedures.April 2000: Nortel Networks Spot Award for “exceptional work generating extremely.

Cambridge, UK & Passau, Germany

Work with team that created a general solution for automated recognition of structures within scanned text for export to database format.

St Neots, UK & Milano, Italy & Bethlehem PA, US

Implement fundamental change in data structure of information system of world-leading hydraulics company's subsidiaries at Rexroth Spa in Italy, The Rexroth Corporation in USA, and GL Rexroth Ltd in UK using VOLLIE/VOICE scripting, COBOL, and JCL on mainframes.

Passau, Germany

Part of research team creating MuSiC (the Munich Simulation Computer), a super-computer to simulate complex hardware-designs, simulated on a mesh of 54 transputers (programmed in OCCAM) and one Sun SPARC (programmed in C).

Informatik

Abitur, Physics, Mathematics, German, Geography