Matthew Smith Email & Phone Number

Columbia, South Carolina, United States

• Built scalable IT infrastructure to support explosive company growth, facilitating Rather Outdoors' expansion.• Defined and communicated original global IS/IT policies and systems to support the implementation of executive strategies and goals.• Increased standard security levels while maintaining end-user workflow flexibility through configuration management.• Developed and control the annual global infrastructure budget to align with the strategic objectives… Show more • Built scalable IT infrastructure to support explosive company growth, facilitating Rather Outdoors' expansion.• Defined and communicated original global IS/IT policies and systems to support the implementation of executive strategies and goals.• Increased standard security levels while maintaining end-user workflow flexibility through configuration management.• Developed and control the annual global infrastructure budget to align with the strategic objectives. Provide regular reports and updates on expenditure.• Implemented Intune for efficient configuration management. Show less

West Ashley, Sc

• Developed and led a high-performing 4-person team dedicated to supporting 850 users and 1000 endpoints, consistently meeting and exceeding Service Level Agreements (SLAs) and departmental goals.• Maintained IT strategic plans and annually reviewed for adherence to corporate strategy and technology best practices for risk management.• Identified opportunities and developed business case justifications for spending and initiatives, including identification of risks and… Show more • Developed and led a high-performing 4-person team dedicated to supporting 850 users and 1000 endpoints, consistently meeting and exceeding Service Level Agreements (SLAs) and departmental goals.• Maintained IT strategic plans and annually reviewed for adherence to corporate strategy and technology best practices for risk management.• Identified opportunities and developed business case justifications for spending and initiatives, including identification of risks and cost/benefit analyses.• Spearheaded the enhancement of IT security policies and practices, implementing proactive measures to mitigate risks. Achieved a 30% reduction in security incidents within the first year.• Established strong partnerships with departmental and branch managers, conducting needs assessments to determine technology requirements and areas for improvement within the IT department. Show less

North Charleston, South Carolina

• Tier 3 Support and manage multiple clients across with widely different requirements in on-premises, AWS, and hybrid Active Directory domains.• Perform technical analysis for all clients across many different industries and met with clients to discuss business technology needs. • Implement monitoring and alerting solutions for all clients.• Developed and maintained technical knowledge of client environments including inventory, configurations, LOB applications, and… Show more • Tier 3 Support and manage multiple clients across with widely different requirements in on-premises, AWS, and hybrid Active Directory domains.• Perform technical analysis for all clients across many different industries and met with clients to discuss business technology needs. • Implement monitoring and alerting solutions for all clients.• Developed and maintained technical knowledge of client environments including inventory, configurations, LOB applications, and vendor relationships.• Administered hosted and cloud solutions for customers E.g. Office 365/Azure AD, terminal services, and AWS solutions. Show less

Ladson, Sc

• Efficiently managed 8-host VMWare cluster on IBM BladeCenter & Cisco UCS.• Implemented monitoring and alerting solutions to provide visibility to all devices on the network.• Planned and executed deployments with international IT team headquartered in Germany.• Implemented standardized builds for North America, resulting in 30% faster deployment and reduced errors.

Mt. Pleasant, Sc

• Maintained complete VMware off-site redundancy• Responsible for the installation, configuration, and management of all virtual machines and workstations• Overhauled Group Policy to better suit the environment• Configured Veeam backup and replication solution• Standardized workstation builds reducing deployment time by 60%

Education record

Education record