Matthew Smith Email & Phone Number

Columbia, South Carolina, United States

• Built scalable IT infrastructure to support explosive company growth, facilitating Rather Outdoors' expansion.
• Defined and communicated original global IS/IT policies and systems to support the implementation of executive strategies and goals.
• Increased standard security levels while maintaining end-user workflow flexibility through configuration management.
• Developed and control the annual global infrastructure budget to align with the strategic objectives… Show more
• Developed and control the annual global infrastructure budget to align with the strategic objectives. Provide regular reports and updates on expenditure.
• Implemented Intune for efficient configuration management. Show less

West Ashley, SC

• Developed and led a high-performing 4-person team dedicated to supporting 850 users and 1000 endpoints, consistently meeting and exceeding Service Level Agreements (SLAs) and departmental goals.
• Maintained IT strategic plans and annually reviewed for adherence to corporate strategy and technology best practices for risk management.
• Identified opportunities and developed business case justifications for spending and initiatives, including identification of risks and… Show more
• Identified opportunities and developed business case justifications for spending and initiatives, including identification of risks and cost/benefit analyses.
• Spearheaded the enhancement of IT security policies and practices, implementing proactive measures to mitigate risks. Achieved a 30% reduction in security incidents within the first year.
• Established strong partnerships with departmental and branch managers, conducting needs assessments to determine technology requirements and areas for improvement within the IT department. Show less

North Charleston, South Carolina

• Tier 3 Support and manage multiple clients across with widely different requirements in on-premises, AWS, and hybrid Active Directory domains.
• Perform technical analysis for all clients across many different industries and met with clients to discuss business technology needs.
• Implement monitoring and alerting solutions for all clients.
• Developed and maintained technical knowledge of client environments including inventory, configurations, LOB applications, and… Show more
• Developed and maintained technical knowledge of client environments including inventory, configurations, LOB applications, and vendor relationships.
• Administered hosted and cloud solutions for customers E.g. Office 365/Azure AD, terminal services, and AWS solutions. Show less

Ladson, SC

• Efficiently managed 8-host VMWare cluster on IBM BladeCenter & Cisco UCS.
• Implemented monitoring and alerting solutions to provide visibility to all devices on the network.
• Planned and executed deployments with international IT team headquartered in Germany.
• Implemented standardized builds for North America, resulting in 30% faster deployment and reduced errors.

Mt. Pleasant, SC

• Maintained complete VMware off-site redundancy
• Responsible for the installation, configuration, and management of all virtual machines and workstations
• Overhauled Group Policy to better suit the environment
• Configured Veeam backup and replication solution
• Standardized workstation builds reducing deployment time by 60%

Education record

Education record