I am working in Technical support and Part sales. Working to support our independent contractors to better service our customer. Managing and administering factory warranty. I have also worked as an assembler and in quality control which gave me a better understanding of what our customers had in the field. Helped develop the retrofit kits that assisted our customers to upgrade their existing equipment. Generating revenue from these upgrades to their equipment. This required that I learn the Applications Engineering to process those requests. In my primary positions as a technical specialist it requires that I be able to interpret electrical schematics and read blue print mechanical drawings for construction along with remote communications and program software troubleshooting. Lead trainer involved in training of new technician’s the electrical controls and mechanical equipment to keep our technicians and even our customers abreast of new technology in our industry. Completed ISO 9001 internal Auditor training. Conducting audits throughout or company to help us to expand into the international market place and keep us.

I worked as a Fire Applications Engineer and Parts Sales Coordinator for TIGERFLOW LLC. in Dallas TX. We are one of the largest custom fire pump system manufacture in Texas. My current position allows me to manage a project from the design stage to execution. This helps the project to move thru our manufacturing plant smoothly. We pride ourselves on our ability to find solutions for our customers. I review the site specifications and required P&ID and site plans to build a Fire system that will work for each sites specific needs and help identify to the customer is there are items missed that are required by N.F.P.A. As stated before I am also the Parts Sales coordinator. I work with our customers and factory reps to help get them the parts they need to keep their equipment running. This includes managing any warranty issues that may arise during the start up of the equipment. We do our best to meet the needs our customers and business partners.

I have worked in Irrigation technical support for over 20 years. Working to support our independent contractors to better service our customer. Managing and administering factory warranty. I have worked as an assembler and in quality control which gave me a better understanding of what our customers had in the field. I was also the retrofit specialist that assisted our customers to upgrade their existing equipment. Generating revenue from these upgrades to their equipment. This required that I learn the Applications Engineering to process those requests. In my primary positions as a technical specialist it requires that I be able to interpret electrical schematics and read blue print mechanical drawings for construction along with remote communications and program software troubleshooting. Lead trainer involved in training of new technician’s the electrical controls and mechanical equipment to keep our technicians and even our customers abreast of new technology in our industry. Completed ISO 9000 internal Auditor training. Conducting audits throughout or company to help us to expand into the international market place and keep us. Also worked on Green Belt, Black Belt Kiazans and smart teams to improve our Lean Manufacturing.Positions held with this company:Assembler / Quality ControlTechnical Support Technician / TrainerAuditor / Technical support SpecialistGreen Belt / Applications EngineerTeam Leader

Specialist in aircraft maintenance. Managed work crews to service and make ready aircraft for flight daily. Duties included troubleshooting engine and hydraulic issues along with general maintenance. Performed Periodic inspection and Phase inspection of aircraft. I worked on both the F-16 and F-15 Fighter Jets. Tasks including managing all maintenance or up-dates that were needing to be performed on the aircraft I was in charge of. I was able to be cross trained to become an turbo fan engine mechanic with engine run and testing qualifications along with becoming a trained Hydraulic repair and testing mechanic. I attained the rank of Sergeant and earned good conduct, achievement award, 2 outstanding unit awards and National Defense for involvement during Desert Shield/ Desert Storm. I was honorably discharged once my enlistment was complete.