Nicolas Martinez

Nicolas Martinez Email and Phone Number

Passionate about our customers @ CrowdStrike
sunnyvale, california, united states
Nicolas Martinez's Location
Spring, Texas, United States, United States
Nicolas Martinez's Contact Details

Nicolas Martinez personal email

n/a
About Nicolas Martinez

A self-motivated and results-driven executive with international experience in the High-Tech industry, in areas like Servers and Networking Product Management and Product Marketing, Sales Operations, Call Centers and Customer Services. Has worked at Fortune 15 companies as well as an entrepreneur. Recognized twice as the Customer Contact MindXchange Most Valuable Thought Leader by Frost & Sullivan. Presided EXATEC Houston alumni association. Vice Chair of Latin Entrepreneurs Chamber of Houston. Recipient of the Hispanic Business Salute award by Telemundo Houston (TV channel). Received 35 recognitions from Dell, including 4 Game Changer Awards for the creation of "Configuration Intelligence" tool that uses AI to recommend the highest margin and most cost-efficient product configuration. After producing more than $200M in margin during the first year of operation, the tool was integrated into quoting systems and adopted in all regions worldwide.Entrepreneurial orientation. Started five companies. One of them became the third largest Networking VAR in the country of operation and recognized as one of the 100 most important Networking VARs in North America for 6 years in a row by LAN Magazine (Now Network Magazine). The company was also one of the 10 largest SMBs and one of the 500 most important companies. Fluent in English and Spanish and conversational Portuguese.

Nicolas Martinez's Current Company Details
CrowdStrike

Crowdstrike

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Passionate about our customers
sunnyvale, california, united states
Website:
crowdstrike.com
Employees:
2863
Nicolas Martinez Work Experience Details
  • Crowdstrike
    Director, Sales Operations Latin America
    Crowdstrike Nov 2024 - Present
    Austin, Texas, United States
    Responsible for Sales Operations in Latin American Region.
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  • Dell Technologies
    Server Product Line Manager
    Dell Technologies Dec 2017 - Feb 2024
    Houston, Texas Area
    Managed various Server product lines, including Acceleration / AI, Edge, Rack and Modular.Responsible for Servers largest deals competitive review and cost optimization. Created "Configuration Intelligence", an AI-based tool integrated into Dell's quoting system worldwide that helps optimize margins, cost efficiency and lead times. The process produced more than $200M in margin during the first year of operation.Helped create the Server Product Council, a group that included Product Development Group, Principal Technologists and Server Center of Competence Product Line Managers where Dell Servers competitive position was analyzed converting Sales feedback into new products and features. Many exciting results came from this, including the creation of Dell's most powerful Acceleration / Artificial Intelligence server, the XE9680, which has been the fastest growing server in Dell's history.Received 35 recognitions, including four Game Changer awards.
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  • Dell Technologies
    Commercial Brand Manager, Central Region
    Dell Technologies Feb 2017 - Dec 2017
    Houston, Texas Area
    Serve as primary interface between Enterprise Product Group and Global Compute and Networking NA Central Region. Revenue, Units and Margin performance management. Program development, training and rollout. Serve as a Subject Matter Expert in customer meetings, roadmap discussions, events and conferences. Provide level 3 product support. Plan and execute product training, product positioning, Sales plays and Sales incentives. Sales opportunities pipeline management and sufficiency analysis. Ensure product sufficiency in Production Plan. Production plan Win/Loss strategic priorities.
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  • Dell
    Enterprise Brand Manager - Central And Acquisition
    Dell Nov 2015 - Jan 2017
    Houston, Texas, United States
    Serve as primary interface between Enterprise Product Group and Sales teams. Revenue, Units and Margin performance management. Serve as a Subject Matter Expert in customer meetings, roadmap discussions, events and conferences. Provide level 3 product support. Plan and execute product training, product positioning, Sales plays and Sales incentives. Sales opportunities pipeline management and sufficiency analysis. Ensure product sufficiency in Production Plan. Seed management.
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  • Dell
    Enterprise Brand Manager, Large Institutions / Health Care & Life Sciences
    Dell Aug 2014 - Nov 2015
    Houston, Texas, United States
    Serve as the main interface between Enterprise Product Groups (Servers, Storage and Networking) and Large Institutions and Health Care / Life Sciences segments in North America. Responsible for disseminating product knowledge and ensure product training and support. Work with Product Group in reviewing opportunities pipeline to generate production plans. Manage seed units.
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  • Dell
    Active System Manager Sales - Cto Office
    Dell Jun 2013 - Jul 2014
    Houston, Texas, United States
    Focused on Automation and Orchestration for the newest generation of data center solutions offering compute, storage and networking resources for private, public or hybrid clouds for Dell customers.
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  • Dell
    Enterprise Business Development Manager
    Dell Jun 2012 - Jun 2013
    Houston, Texas, United States
    Enable and support Dell's Sales teams worldwide on Enterprise products (Servers, Storage and Networking) and solutions (Virtualization, VDI, Converged Infrastructure, Unified Communications and others)
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  • Dell
    Global Smb Mergers & Acquisitions (M&A) Integration
    Dell Jul 2011 - May 2012
    Houston, Texas, United States
    Responsible for Force10 Networks Sales and Marketing integration for Consumer and SMB segment worldwide. The company was acquired by Dell in August 2011.
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  • Dell
    Smb Networking Products
    Dell Sep 2010 - Jul 2011
    Houston, Texas, United States
    Responsible for Networking products oriented to Small and Medium Businesses.
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  • Connectica Solutions, Llc
    General Manager
    Connectica Solutions, Llc Jun 2009 - Sep 2010
    Houston, Texas, United States
    Responsible for company creation, bringing and preparing the right human resources as well as setting up the services and products offered. Connectica Solutions helped customers “Connect” using the most efficient communication channels and the latest technology to their advantage.Services and products offered:+ Hosted Voice over IP products and solutions focused on multi-national customers with operations in Latin America and the USA.+ Contact Center Services (Call Center)+ Professional Services (Cisco, Microsoft and PMI experts)
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  • Sony Ericsson Mobile Communications
    Head Of Global Contact Centers
    Sony Ericsson Mobile Communications Jan 2009 - Jun 2009
    Miami, Florida, United States
    Reporting to Global Customer Services Vice President in Sweden. Responsible for all Sony Ericsson’s Contact Centers worldwide, providing assisted support to consumers, retailers and operators around the globe.+ Consolidated Worldwide Contact Centers with a 25% cost reduction target.+ Achieved a 20% cost reduction in Contact Centers infrastructure costs while expanding services to consumers using innovative electronic communication mechanisms.+ Defined new CRM standard application for the company, including the worldwide data model to follow.
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  • Sony Ericsson Mobile Telecommunications, Ab
    Director, Customer Services Latin America
    Sony Ericsson Mobile Telecommunications, Ab Jun 2006 - Dec 2008
    Miami, Florida, United States
    Managed Customer Services, Reverse Logistics and pre and post sales support to all customers in Latin America with an annual budget responsibility of 125 MUSD. Covered 34 countries with a total of 1000+ technicians and customer services reps supporting 3 languages (Spanish, English and Portuguese).• Established one of Sony Ericsson’s three largest repair factory facilities in the world, with a monthly volume of 45,000 cellular phone repairs per month, supporting the largest growth region for the company and providing high-volume cost savings.• Setup Reverse Logistics infrastructure to handle more than 2 million cellular phones repairs and exchanges per year in all countries in Latin America, improving customer satisfaction and reducing warranty costs.• Created the largest Contact Center for Sony Ericsson in the world with 10.6 MUSD in annual savings over former operation.• Achieved a 77% cost reduction in Contact Center cost per minute for Spanish language support for all countries in Latin America.• Achieved First Place in Customer Satisfaction for TelCel/Claro, the largest cellular operator in Latin America.
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  • Hp
    Sales Productivity
    Hp Mar 2005 - Jun 2006
    Houston, Texas, United States
    Increased all HP Latin America Sales forces’ productivity by reviewing and optimizing all operations-related processes, procedures and policies with the objective of doubling their selling time percentage.
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  • Hp
    Latin America Volume Direct Operations
    Hp Mar 2002 - Mar 2005
    Houston, Texas, United States
    Led Latin America Sales and Pre-Sales Contact Centers, Electronic Commerce and Volume Products Order Management infrastructure for Hewlett-Packard in this region, supporting all types of customers, including HP’s Channel and Partners, Consumers, SMBs and Corporate accounts. These services were provided to all countries in Latin America through 4 Contact Centers located in Mexico, Brazil, Colombia and Argentina, with a total of 500+ seats.• Consolidated 15 Latin American Sales and Pre-Sales Contact Centers into 4 in record time (3 months), saving the company 3.6 MUSD per year in operating expenses after the Hewlett-Packard acquisition of Compaq Computer.• Created Contact Center strategy for HP Latin America enabling the company to reduce its operating cost by providing flexible and cost-effective locations.• Implemented Customer Relationship Management (CRM) technology in all areas of the company throughout Latin America.• Maintained a unified Contact Center area serving all Hewlett-Packard Business Groups despite all organizational changes resulting from HP/Compaq merge.
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  • Hp
    Sales Operations And Pre-Sales Support
    Hp Jan 2001 - Mar 2002
    Houston, Texas, United States
    Responsible for Sales Operations and Pre-Sales Technical Support for Central America, Caribbean, Venezuela, Ecuador, Peru and Bolivia.
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  • Hp
    Internet And Contact Center Sales
    Hp Nov 1999 - Jan 2001
    Houston, Texas, United States
    Responsible for Sales and Pre-Sales Contact Centers, Internet sales and Sales Operations for Central America, Caribbean, Venezuela, Colombia and Ecuador.Achievements:• Positioned all Compaq e-stores in Central America, Caribbean, Venezuela, Colombia and Ecuador as Internet sales leaders of IT manufacturers according to IDC.
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  • Hp
    Storage Product Manager
    Hp Dec 1998 - Nov 1999
    Houston, Texas, United States
    Managed full P&L responsibility and Marketing (New products introduction, collaterals, pricing & advertising) while responsible for the Latin American region• Grew the total Latin America Storage business by 21% from 1998 to 1999 while the regional market decreased 2% according to IDC.• Grew the total Latin America Storage business by 28% during the first six months of managing the area. The total Storage business for 1998 was $124 million dollars.
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  • Hp
    Networking Product Manager
    Hp Oct 1996 - Dec 1998
    Houston, Texas, United States
    Responsible for the Latin American region, including full P&L responsibility and Marketing (New products introduction, collaterals, pricing & advertising).Achievements:• Transformed Compaq into the fastest growing networking company in Latin America during 1997 according to IDC.• Positioned Compaq as one of the 3 companies with best Marketing programs among networking resellers in Latin America according IDC during the first year of operation.
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  • Madge Networks
    Country Manager
    Madge Networks Sep 1995 - Oct 1996
    Mexico City, Mexico
    Responsible for setting up the Mexican subsidiary, select Channel Partners and start operation.Achievements:• Launched Mexican subsidiary. Hired & trained personnel, selected Channel Partners and initiated operations in 9 months.• Achieved the revenue and margin objectives set for the first year of operation.
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  • Various Startups
    President / Founder
    Various Startups 1992 - 1995
    Monterrey, Nuevo León, Mexico
    Created and directed 5 SMBs in the high-tech area specialized in data communications. We offered products, services and solutions in multiple areas. The main company (Logon) was a Value Added Reseller (VAR), two were distributors to other VARs (Vertex/Interax and LAN), another was an Electronic Data Publishing company (PEMSA/Legatek) whose main contract was the Mexican Government official daily newspaper and the last one was a holding for all of them with common support services. We reached sales of $35MM per year with a total of 120 employees. Some of the achievements include:• Third largest Data Telecommunications / Networking VAR in Mexico.• One of the 100 most important Networking VARs in North America (including U.S.A., Canada and Mexico) based on sales ranking for 6 years in a row according to LAN Magazine. (Now Network Magazine).• One of the 10 most important medium-sized companies in Mexico according to Expansion Magazine for 3 consecutive years.• One of the 500 most important companies in Mexico according to Expansion Magazine.

Nicolas Martinez Skills

Strategy Cross Functional Team Leadership Crm Sales Operations Management Team Leadership Product Marketing Channel Partners Leadership Product Management Channel Customer Service Competitive Analysis Cloud Computing Pre Sales Enterprise Software Call Center Telecommunications Networking Business Development Sales Call Centers Virtualization Data Center Marketing Strategy Outsourcing Professional Services Solution Selling Managed Services Strategic Partnerships Entrepreneurship Marketing Integration Customer Experience E Commerce P&l Management Business Alliances Customer Relationship Management Vdi Contact Centers Unified Communications Selling Storage Datacenter Virtualization Go To Market Strategy M&a Experience Wireless Mobile Devices Mobile Communications

Nicolas Martinez Education Details

Frequently Asked Questions about Nicolas Martinez

What company does Nicolas Martinez work for?

Nicolas Martinez works for Crowdstrike

What is Nicolas Martinez's role at the current company?

Nicolas Martinez's current role is Passionate about our customers.

What is Nicolas Martinez's email address?

Nicolas Martinez's email address is ni****@****ell.com

What is Nicolas Martinez's direct phone number?

Nicolas Martinez's direct phone number is +171341*****

What schools did Nicolas Martinez attend?

Nicolas Martinez attended Tecnológico De Monterrey.

What are some of Nicolas Martinez's interests?

Nicolas Martinez has interest in Science And Technology, Social Services, Education, Economic Empowerment.

What skills is Nicolas Martinez known for?

Nicolas Martinez has skills like Strategy, Cross Functional Team Leadership, Crm, Sales Operations, Management, Team Leadership, Product Marketing, Channel Partners, Leadership, Product Management, Channel, Customer Service.

Who are Nicolas Martinez's colleagues?

Nicolas Martinez's colleagues are Dinu Suman, Jaffar Baig, Jack Culhane, Ramon Bassols Cornudella, Juan Pablo Parra-Bautista, Meredith Fine, Arun Kakarla Sridhar.

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