Advisor, Speaker, Mentor, Coach

Leads the Go-To-Market function and Pre-Sales efforts for Digital HR + Workforce Transformation including Employee Experience solutions. Drives sales enablement, customer success and business outcomes impact.

Leads a global team in the advancement of Microsoft Services Solutions for Employee Experience and Modern Work transformation. Infuse market and industry thought leadership into innovative solutions that push the 'Art of the Possible' across all industry verticals and sectors. Focused on business outcomes driven approach to solutioning across employee and organizational transformation.

Leads Digital Workplace practice globally, responsible for practice portfolio of services, cross-industry sales, revenue and resources. Collaborates with managing partners, practice leaders, subject matter experts and business unit leaders to drive business growth and scalability of delivery. Leads advancement of consulting communities through mentorship, coaching and training.Key Achievements:- Released first COVID-19 Consulting offering to market by rapidly engaging cross-business unit collaboration and driving laser focused teams, resulting in increased client value, business sustainment and positioned consulting for future success- Achieved 15% growth for the Global Digital Workplace practice in a challenged global economy by re-aligning practice offerings and solutions to rapidly address client priorities, includes- Scaled engagement delivery to drive 10% revenue growth by advancing IP/assets, elevating resource capabilities and enabling engagement delivery efficiency - Achieved 150% increase in deal size for practice solutions allowing better team composition and margins for projects.

Heads practice solutions globally and development of client portfolio across North America. Reporting to Consulting Operating Committee, directs a team of 250 associates. Leads business development, engagement delivery teams, practice innovation, performance management, and recruiting. Practice solution areas include: digital business strategy, digital benchmark and execution, digital workplace and IT strategy. Leads training to advance talent, business and quality engagement delivery. Mentors consultants at all levels.Key Achievements:- Drove revenues of $30 million across practice solution areas by enabling scalable solutions, teams and cross-business unit collaboration.- Engaged C-suite and President of a large services industry client to achieve 200% increase in funding for Digital Transformation - Surfaced 25% cost optimization for a large US-Federal client across their productivity suite ecosystem by conducting an end user and contract analysis, options and business case and negotiation levers

Digital workplace SME with direct responsibility for solution area thought leadership and knowledge management across all industries and geographies. Established global practice knowledge management repository to drive global consistency in pursuits and delivery. Established digital workplace global community to drive solution growth for digital transformation practice. Engagement lead for complex client projects across practice solutions and industries across North America. Key Achievements:- Continuously achieved 150% of quota, outperforming annual sales, revenue and utilization metrics.- Engaged with 7,000 CIOs and IT executives as main stage speaker for digital and IT strategy, high-tech and telecommunication providers industry workshops, and as cross-industry consulting advisor at Gartner symposium strengthening client relationships, thought leadership and bottom-line practice growth.- Supported the identification and go-to-market strategy for a innovative technology organization resulting in clear plan of target industries, geographies, partners and value differentiation for a $30B addressable market

Led and directed the execution of strategic advisory services for emerging technologies such as cloud computing, mobile enterprise, digital enterprise, social/collaboration and big data. Reported into the global lead for emerging technologies practice driving critical engagements and scalability of practice solutions.Key Achievements:- Expanded consulting’s bottom-line growth by establishing Digital Workplace Transformation solution offering- Advanced cloud and mobile assets including TCO Models, Reference Architectures and Decision Frameworks driving standardization of practice solution delivery resulting engagement efficiency and increased client satisfaction- Increased top-of-funnel for cloud strategy and mobile strategy opportunities by working directly with partners and industry leadership across North America business

Established and drove cloud strategy solutions for the enterprise portfolio of client delivery. Responded to client requests, supported account planning and go-to-market strategies. Reported to the head of North America professional services.- Developed Cloud Advisory services including go-to-market plan, sales strategy and resource plan increasing depth, capability and business growth of the consulting organization.

Supported business transformation and re-organization efforts of sales, solutions, operations and delivery.

Reporting to head of education systems, established a department-wide PMO framework for six managers and 40 projects. Developed metrics dashboard and reports for the services and education lines of business executive teams. Managed complex programs and projects for CA Education focused on modernization efforts, customer survey analytics and insight driven analysis.- Served 80,000 users, including employees, customers and partners, by performing strategic analysis of an enterprise-wide learning and talent management system budgeted at $8 million. - Provided 100,000 responses used for optimization in training and lead generation by implementing a global assessment and evaluations program standardized company wide. - Collaborated with Chief Learning Officer to drive insight driven decision making for the organizations Education department

• Delivered problem-solving and decision-making processes to technology clients within United States and Canada.• Created Proposal documentation and Business Development to expand client base and partner alliances.• Designed a distance learning forum for remote training capability.• Licensed to train KT Problem-solving and Decision Making methodology after successful check-out at client site.

• Managed a 20 person global team to implement the Cassatt Collage technology environment within the client’s production and development data centers to achieve application uptime by 50% and reduced energy cost by 50%.• Performed both Traditional and Agile project management using SCRUM and RUP methodologies.• Designed 24/7 production support, disaster recovery, and comprehensive risk management plans.• Co-managed an adjoining server consolidation (450 servers virtual and physical) and application migration (1000 applications) project inclusive of full SDLC, capacity planning, infrastructure and application cut-over events.• Designed and implemented 50 cross-organizational Standard Operating Procedures and technical documentation.• Drove revenue by $5M through the design and implementation of project proposals and value proposition pilots.

Information Technology InternCompleted technical research and development of MS Windows XP, MS Office 2003, and MAC OS X master images. Achievements:•Reduced cost 50% by creating a MS Windows/Office unattended installation during major upgrade of more than 10,000 workstations and servers.

Provided technical support and created solutions for data network issues, including network cabling and system configuration. Configured the university data network, utilizing Nortel switches and HP hubs. Tracked all client issues through Remedy incident management software.Achievements:•Designed and implemented numerous data network closets, increasing network efficiency 50% and reduced user issues 80%.