Nkechi Moses {Cpm, Cspo, Ssyb} Email & Phone Number

Lagos, Nigeria

Lagos Mainland, Lagos State, Nigeria

Clearly understand the company’s strategic and competitive position and deliver products that are tailored to the company’s needs and recognized to meet the needs of the company’s clients.Ensure proper translation of the company’s product strategies into requirements and help engineers and other key stakeholders understand these requirements for a better and enhanced workflow.Work closely with the engineering team to ensure quick time- to- market and optimized resources and remove all blockers to ease the flow of work and deliverables.Deliver Market requirement documents (MRDs)and Product required document PRDs with prioritized features and corresponding justification.Manage and implement new and improve existing product features which has resulted into more feature usage.Set up Jira across various teams to track issue easily & foster collaborations, while evaluating the team’s capacity and velocity in delivering on the job.Drive and implement product and operational strategies of the company using agile methodology.Create and own product roadmap; prioritize features according to immediate needs, monitor & communicate updates on product priorities to both internal and external stakeholders.Drive the decision-making process across all the aspects of product development (Ideation, market research, strategy, design, Development, launch).Conduct internal and external training on how to use the product and its capabilities.Run beta and pilot programs with early-stage products & samples.Gather feedback from the customer success team on user experience using the products and translating feedback into product solutions.Delivered 4 major product Features on a digital freight management system that increased customer retention rate and usage on the platform from 5% to 50%.Built a digital freight forward platform that allows customers to book, and make shipments, and a tracker that gives visibility to customers’ containers/ Cargo when in transit.

Nigeria

Worked closely with Engineers and design team from the initial conception of Sling, (project to product transition) Research, Product Documentation, Product testing, Validation, and groomed product backlog Performed Market Research and developed competitive analyses for a new product (Pos Application and Agency Banking) to drive revenue increase for the business. Frequently collaborate with the sales, marketing team to come up with initiatives to improve user retention and stickiness to the product.Managed the built and launch of Venture Garden Group’s payment feature[Swerve, Sling] which has improved the internal payment flow and disbursement timeframe to partners by 85%.Tracked and measure the success of the company’s new products, including monitoring customer feedback, sales performance, and profitability.Worked closely with Product Lead from the initial conception of Sling, (project to product transition) research, product documentation and successful delivery, Product testing and Validation and groomed product backlog.Performed Market Research and developed competitive analyses for a new product (Pos Application and Agency Banking) to drive revenue increase for the business.Worked with Product Lead to proffer recommendations for quick wins to increase income on transactions and onboarded IMTO, Swerve recorded a growth of active IMTOs growing from a transactions value of N400m/Yr to N4bn/yr in 2020.

Queens Street Alagomeji, Yaba, Lagos

Project: Operational Risk Management Application Client: First City Monument Bank (FCMB)Delivered a major product ORM (Operational Risk Management system that increased productivity and increased risk reporting incident time from 10% to 70%.Effectively developed workflow diagrams and grant charts which clearly demonstrated processes and timelines.Designated tasks to project teams, tracked projects, and updated managers and clients while maintaining optimal business flow.Conducted user-accepting testing with a focus on documenting defects and identified bottlenecks and executed test cases.Collaborated with team members on all stages of the system development life cycle - requirement gathering and product release.Project: Human Resources Information SystemClient: Intelfort (Inhouse Project)Role: Business AnalystPerformed product research and product requirement documentationTranslated stakeholder requirements into deliverables such as functional specifications, user cases, user stories, workflow/process diagrams, data flow/data model diagrams.Organized testing cycle, including test plan creation development of test scripts and coordination of user acceptance testing for the application.Project: Implementation of DatawarehouseClient: Access Bank of NigeriaRole: Business Analyst/Project Manager.Collaborated with stakeholder groups across the organization to ensure business and technology alignment. Assigned tasks to the project team, tracked projects, and updated managers and clients, maintaining optimal business flow.

Nigeria

Project: Failed Bank Database System (FBDS)Client: Nigeria Deposit Insurance CooperationPrepared a change Management Document and Communicated with the key stakeholder.Engaged client to business/ system requirements and ensure alignment with development team Coordinated user requirement elicitation.Evaluated risk associated with requirement implementation, test processes, and project communication.Documented functional and business requirements.Translated stakeholder requirements into deliverables such as functional specifications, user cases, user stories, workflow/process diagrams, data flow/data model diagrams.Conducted 5+ levels of testing including functional, regression, user acceptance, integration, and performance to verify the client’s needs are met.Conducted user acceptance testing and documented test success criteria.Designed test script and test cases and for user acceptance testing.Liaised between business and technical personnel to ensure a mutual understanding of business processes.Documented training plan and training materials for end-user training.Project: SAS Anti Money Laundering ImplementationClient: Skye BankRole: Business AnalystSuccessfully synthesized current business intelligence data to produce reports and polished presentations, highlighting findings, and recommending changes.Conducted interviews with key business users to collect information on business processes and user requirements.PROJECT: Arkces Visitors Management SystemClient: Triversa (inhouse project)Role: Business Analyst Performed benchmarking and market analysis and generated a report to help the management make decisions that transformed the business.Prepared process flow and user cases to help transform the business positively and speed up business growth.Prepared business requirements documents.Prepared functional requirement documents to inform Prepared test case for the solution.