Patrick Gray Email & Phone Number

Fort Collins, Colorado Area

Responsible for the entire testing process of soils application projects including NASIS and Web Soil Survey. This involves creating test plans and test cases, performing deployment testing, regression testing and load/performance testing using automated test tools as well as managing testing performed by other QA and non-QA personnel, and creating test reports. Perform client application testing as well as front-end and back-end server testing and consisting of deployment (installation and configuration of IIS 6.0 and 7.5 websites and Windows services), integration and functional testing. Assist in the administration of the QA test environment for these applications on multiple front-end, load-balanced Windows servers, back-end Windows servers and database servers. Routinely interact with development, operations and management personnel.

Longmont, Co

Performed black-box testing on one-click backup applications. Wrote test plans and test cases. Configured test systems.

Fort Collins, Colorado Area

Developed processes and tools to test software and embedded firmware using Modbus protocol over RS232. Led the implementation of firmware test automation using tools developed in-house and later porting the automated test scripts to a Visual Basic environment using an ActiveX control. Managed the firmware testing process for new and legacy products. Worked directly with developers and engineers to define and develop tests, test tools and processes, report and analyze defects and document results. Performed acceptance, black box and regression testing on software applications. Responsible for directing the activities of testers and interns.

Loveland, Co

Operated in a very public and customer service oriented position selling real estate and working with clients on a day-to-day basis requiring patience and understanding. Conducted weekly technology-training classes in an office of over 40 people. Hired by individuals to recommend hardware and software purchases as well as perform computer-related services.

Loveland, Co

Contracted with Hach Company for testing and troubleshooting software applications as well as documenting processes.

Boulder, Co

Used software test techniques to implement test plans for computer software utility applications including black box and regression testing. Supported and maintained test systems, including the installation and configuration of the entire family of Microsoft Windows operating systems.

Loveland, Co

Designed and implemented the test process for a suite of instrument connectivity applications. This included white box, black box, and regression testing, as well as the support and maintenance of test and project build systems. Assumed the current product engineering role for these applications, including 3rd-tier support for end-users.* Maintained, supported, tested, and/or managed over 10 software applications through the course of a year. Reduced customer support calls by 25%-30% by writing technical support documents covering connectivity and compatibility issues that users might encounter.* Used technical writing ability, software skills, and application knowledge to complete an application developer's document, which other internal organizations used to create their own instrument connectivity applications. Recognized through monetary reward.* Due to previous success in current product engineering role, recruited by other development teams to assist in configuration management and release management activities for new projects.

Loveland, Co

Firmware Testing:Responsible for developing, implementing, and supporting test tools using a proprietary C interpreter, including user training, accessibility and deployment as well as defect resolution. Designed and implemented the processes for testing CD-RW and DVD+RW storage devices. Worked directly with design engineers to define test requirements. Developed test tools and oversaw implementation by contracted test personnel. Responsible for requisitioning, configuring, and supporting test systems.* Increased firmware test capacity by 50% using previous experience in testing, creating test plans and test cases, and reorganizing test activities. This allowed defects to be discovered and resolved faster, resulting in adherence to project schedules and release dates.* Supported a proprietary C interpreter test tool for 20 people across two functional departments using my knowledge of C programming and HTML scripting as well as interpersonal skills. This resulted in greater productivity by the teams involved in firmware development.* Designed and implemented a database and internal web page to make test data and reports easier for project managers to retrieve, which ultimately allowed decision makers to make faster and better decisions.Reliability Testing:Worked with Quality Engineers to define test specifications. Developed test plans and test cases for testing peripheral storage device products. Requisitioned hardware, configured hardware, installed and configured software, and maintained a network. Maintained test infrastructure. Performed failure analysis activities and generated reports for quality engineers, functional managers, and project managers.* Supported test systems and saved the organization over $10,000 in acquisition and support costs by researching, configuring and maintaining the test computers.* Promoted to a lead role in documenting all reliability test processes as a part of the overall organization's ISO 9000 certification.

Bachelor Of Science (B.S.), Computer Science

Education record