Patrick Mccoy Email & Phone Number

Patrick Mccoy

Solarwinds administrator, creating customized pollers in order to monitor specific OID’s via SNMP into a readable format. Optimizing and fine tuning all alerts sent out from proprietary solutions as well as Solarwinds. Management of Elastic Search, Logstash, Kibana clusters. Developing tools for monitoring as well as automation in Python. Solarwinds administrator, working with network team to monitor nodes across the network as well as creating custom polling for instances. Developed portal monitoring using Python and selenium. Developed Ansible playbooks for configuration management. Developmental work in AWS. Developed a script for monitoring phase one and phase two VPN connections using policy based or route based. Bitbucket as a version control system. Adoption of Jenkins as a CI/CD utility. Always looking for improvements on reliability, scalability, capacity, and performance.

Santa Clara, California

Develop monitoring systems with the use of Bash scripting, Zabbix, Nagios, Big Brother, Solarwinds, CloudWatch, BGP Monitor, ELK, Cacti, Munin. Developed bash scripts to automate menial network tasks. Provide escalation point ISP/MPLS/BGP connections. Received training with Cisco ASA 5k as a GGSN. Continued work with Linux and Solaris servers. NetSuite experience to provide a rich customer experience and observing issue life cycles from opening to close. Provide support for Portal, Provisioning, Web services, and API as well as being an escalation point for the NOC on these. Participate in on-call rotation for 24/7 support as well as play integral roles during schedules maintenance and unplanned outages. Create and lead method of procedure for maintenance in a production environment. Create technical documentation. Ability to notice trends in network and take action before an issue arises. Telecommute to cover any additional workload as well as coverage of every shift. Work closely with engineering department to share intelligence. Document procedures as well as call flows of CDMA/GSM/LTE/IP in confluence.

San Francisco Bay Area

LAMP development, PHP API integration REST/JSON, Support tools development, Quality Assurance within the telephony industry, Ruby scripting for QA automation, customer support, desktop support, Jira/Atlassian ticketing system, Github repository, Wiki/Confluence documentation, VPN, VMware, VirtualBox, Remote Desktop from Windows or Linux, SSH, BASH, GoogleDocs/Sharepoint, Windows XP/Vista/7 and Linux Ubuntu/CentOS/Mint troubleshooting, Raspberry Pi development, client side Microsoft exchange, VoIP phone provisioning, server backup and reinstall, network trouble shooting LAN/WAN, Freeswitch, Bigcouch noSQL database, Rabbit-server AMQP, Kazoo/Kazoo UI, Chef automation tool, OpenSSL, Distributed system computing

Santa Clara, California

As a MMT I was to inspect Intel products for defects using high powered tools designed by KLA. I performed in a 24/7/365 environment. I had to adhere to the corporation work style, rules, and regulations. I had to be a self-motivator in a fast paced bleeding edge work environment. I trained co-workers to do my job. I had to have the ability to have excellent communication skills; both verbal and written.

Masters, Network Communication

Masters, Business Administration

Bachelor Of Science (Bs), Computer Engineering Technology/Technician

Hands on critical thinking, ability to create a operational product within a deadline, worked in a team and provided insight.

Bachelor Degree, Computer Engineering Technology