Patrick Matar Email & Phone Number

Dubai, Ae

Dubai, United Arab Emirates

Job ResponsibilitiesActively promote our new international project;Expand and consolidate presence in the assigned territory;The area of responsibility is UAE;Maintain and develop our relationship with signed partners in order toincrease their performance;Maximize and develop API deals with the potential and existing partners;Follow-up with existing and new partners in order to provide system training;Collaborate with the sales team to identify and grow opportunities within theterritory;Product presentations & networking;Position the brand within the travel trade;Payments control;Provide market & competitive environment analysis;Provide comprehensive reporting.Key AccomplishmentsHad the highest contribution in reaching UAE team Profit Target for 4Quarters in a row by doing things outside the box, outside the limits of my jobdescription;Helped newbies and existing colleagues gain deeper knowledge aboutinternal systems by giving comprehensive trainings and putting them on trackmuch faster than company expects;Reactivated dormant retail and API partners and increased their businessbetween 100 to 500 %;Have become the go-to guy to many colleagues inside and outside UAE.

Beirut, Beirut Governorate, Lebanon

I worked with NIRVANA GSA in Lebanon remotely from home. Nirvana has anonline Hotel & Flights B2B Wholesaler Booking System that I was handling inLebanon.

Beirut, Beirut Governorate, Lebanon

A Travel Services & Events Management Company based in Lebanon and has branchesin Dubai, Russia, Spain, Portugal, Turkey, UK.Websites: www.ugwlive.com / www.ugroupevents.com / www.ugwluxury.comPosition: Hotels Booking System Project & Operations Manager July, 2017 –Sep, 2019Key accomplishments Contracted the largest travel wholesalers in the world; Directed, designed and even mapped an online booking system (URL: www.ugwlive.com)from A to Z, of course with a foreign IT house hired by the company. transformed the company from retailer to wholesaler boosted company’s average profit margin from 10% to 25%, and widened clientele. Got a 100% salary raise within 2 months in addition to commission.Key roles Managing Hotels Reservations/Operations Department Leading and Training Teams to master how to get the most out of a hotel booking,and how to get the best possible net rates. Project Manager Business Development Boosting Profitability

Jounieh, Keserwan-Jbeil Governorate, Lebanon

Key accomplishments• To the company, while a profit margin of 7% was required, I had an extraordinaryaverage of 20%, for which I’ve been rewarded by commission,and significant salary raise, along with a complimentary Orient Queen Cruise paid by my company and several bonusesand “employee of the month” award.• Implemented new procedures for the work process• Got a 50% salary raise within 9 months.Key roles• To accept and ensure comprehensive requests for travel services (hotels, transfers, tours, events tickets, etc.) are taken fromour clients the travel agencies or corporates via emails or phone accurately and professionally (as we are B2B Wholesaler).• To use all online booking systems efficiently and negotiate better prices with offline suppliers all over the world.• To file all the inquiries and bookings in a proper manner and to respect deadlines.• Where cancellation fees apply, negotiate and convince the supplier to remove or reduce the charges and maximize the profit.• Maintaining and improving direct deals with hotels and new online suppliers.Main Skills and Competencies acquired or developed:• Good telephone skills; Remarkable keyboard/typing skills (extremely fast)• Impeccable administration/clerical skills• Commercial awareness to develop business and relationships with clients and suppliers.• Outstanding interpersonal and multitasking skills; Working in a team setting• Remaining efficient and keeping positive attitude under extremely high pressure;• Leadership and training new employees, inspiring existing ones, managing them and interfering to solve their hard work issues.

Bachelor’S Degree, Financial & Accounting Management

Baccalaureate Degree, Economics And Sociology

excelled throughout my entire education.