Peter leads the IT Operations Transformation (ITOT) line of business at Capstone Ridge Group, providing business and technical consulting expertise related to IT service delivery. Capstone offers certified consultants with deep experience in respect of industry leading commercial solution platform implementation, integration and support/sustainment, process automation and innovation, organizational change management and project delivery. Core ITOT practice areas include: - IT Service Management (ITSM); - IT Operations Management (ITOM); - IT Business Management (ITBM); - IT Security Operations (IT SecOps); and - IT Governance, Risk & Compliance (IT GRC). Working with on-premises, multi-cloud and/or hybrid computing environments Capstone technical competencies are focused on industry leading products that include ServiceNow, AppDynamics, Splunk, Snow Software, Amazon Web Services and Microsoft Azure. Capstone practitioners leverage industry best practices from the ITIL® 4 framework for service management and the Prosci ADKAR model for goal-oriented organizational change management to achieve IT service delivery efficiency, effectiveness and innovation objectives for our clients.Our client success stories are built on a foundation of qualified, certified talent, proven delivery methods, industry best practices and continual improvement processes.
Listed skills include Accounting, Budgets, Microsoft Office, Customer Service, and 3 others.