Senior Director, Executive Consultant, It Operations Transformation (Itot)
CurrentCapstone Ridge Group is a Management and IT consulting firm that helps its clients improve business performance by enabling them to innovate and transform through the integration of people, process and technology, based on industry best practices. We facilitate improvements to both internal and customer facing operations along three dimensions – Innovation, Enablement and Sustainment. Capstone’s three primary lines of business include Digital Transformation, IT Operations Transformation and… Show more Capstone Ridge Group is a Management and IT consulting firm that helps its clients improve business performance by enabling them to innovate and transform through the integration of people, process and technology, based on industry best practices. We facilitate improvements to both internal and customer facing operations along three dimensions – Innovation, Enablement and Sustainment. Capstone’s three primary lines of business include Digital Transformation, IT Operations Transformation and Healthcare Transformation within several industries, including Healthcare, Government, Financial Services, Telecom, Utilities and Energy sectors.Responsible for the overall management of IT Operations Transformation (ITOT) related business consulting and technical consulting service offerings including business development, strategic partnerships, delivery management and talent management. Key practice areas include IT Service Management (ITSM), IT Operations Management (ITOM), IT Business Management (ITBM), IT Security Operations (IT SecOps) and IT Governance, Risk & Compliance (IT GRC).As a Talent Team Lead charged with developing outstanding business and technical consultants that consistently exceed client expectations through thought leadership, commitment and service excellence.Provides executive consulting services to help clients to improve their performance and to realize digital innovation objectives through practical and personalized ITOT advisory services based on extensive real-world experience. Specific areas of expertise include strategy and planning, digital transformation, risk management, organizational change management and program management in response to requirements related to complex business, regulatory, organizational, operational and technology challenges. Show less