Executive Assisstant
Current• Planned, initiated, and enacted a marketing campaign that resulted in 29% total company revenue increase ($155K est.), • Increased agent retention by 25% including new clients and detractors. • Owned all parts of client-facing relations, including acting as point of contact for 500+ agents. • Resolved issues from access to remediation/installation and promoting company culture and brand awareness through marketing and customer-relation based interactions. • Scheduled, tracked, and uploaded approximately 100+ services and reports to CRM weekly. • Spearheaded brand awareness campaign and promoted client-retention efforts using sublimation.• Organized and coordinated conferences and monthly meetings• Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.