Ray Smith

Ray Smith Email and Phone Number

Senior Global Talent Partner - GTM @ Zendesk
San Antonio, TX, US
Ray Smith's Location
San Antonio, Texas Metropolitan Area, United States
Ray Smith's Contact Details

Ray Smith personal email

n/a

Ray Smith phone numbers

About Ray Smith

Dynamic and results-driven Senior Talent Advisor with a proven track record of success in recruiting and talent acquisition, business development, and account management. Critical thinker and creative problem-solver, adept at driving continuous improvement by executing recruiting and business development initiatives that optimize team performance and revenue generation. Hands-on leader and excellent communicator who excels at building and leading high-performing teams, negotiating crucial deals with key accounts, and collaborating with C-suite executives to inform strategic decision-making.

Ray Smith's Current Company Details
Zendesk

Zendesk

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Senior Global Talent Partner - GTM
San Antonio, TX, US
Website:
zendesk.com
Employees:
7198
Ray Smith Work Experience Details
  • Zendesk
    Senior Global Talent Partner - Gtm
    Zendesk
    San Antonio, Tx, Us
  • Kong Inc.
    Senior Talent Advisor - Gtm
    Kong Inc. Dec 2024 - Present
    Kong provides the foundation that enables any company to securely adopt AI and become an API-first company — speeding up time to market, creating new business opportunities, and delivering superior products and services.Built on the world's most adopted API gateway, Kong's easy-to-use cloud API platform delivers fast, reliable, secure digital experiences. With Kong, organizations can increase developer productivity, security, and performance at scale with the unified platform for API gateways, AI gateways, service meshes, and ingress controllers.
  • Freelance
    Investor And Volunteer
    Freelance 2023 - Present
    • Executive Producer feature film documentary. www.mofaya.org• Utilize skills in financial analysis, market research, and project management to achieve goals.• Engage in volunteering opportunities to give back to the community and make a positive impact.
  • Vmware
    Senior Gtm Talent Advisor - Wpco, Seis (Employment Was Impacted During Broadcom Acquisition)
    Vmware 2020 - 2023
    San Antonio, Texas, United States
    Senior Talent Advisor for our GTM Strategy and Execution. I support our Strategic Ecosystem and Industry Solutions Group as well as our Worldwide Partner and Commercial Organization.⏵ Drove an increase of 30%+ in woman hires and 18% in underrepresented minority hires by championing multiple diversity, equity, and inclusion (DEI) efforts.⏵ Received the At Our Best Award in 2022 after demonstrating exceptional leadership skills and in-depth subject matter expertise while filling requirements in the U.S., Canada, Costa Rica, France, Germany, and the UK, and completing ad hoc projects, including a TA cross training project, the business knowledge repository buildout, and the veteran ERG strategy.⏵ Achieved an average NPS score of 90%+ between the company and candidates while continuing to decrease time to fill by coordinating all sourcing and talent acquisition activities to ensure a smooth interview process, build solid sourcing strategies, improve relationships between internal teams and external partners, and drive a positive candidate experience.⏵ Demonstrated excellent organizational skills by carrying an average requirement load for 20-25 requirements from senior manager to senior director-level roles while maintaining an average time to fill of less than 45 days.⏵ Decreased the time required to identify and hire highly qualified candidates by leading process improvements and change management efforts to streamline recruiting, hiring, and onboarding, while optimizing the candidate experience.⏵ Ensured the highest quality of employment packages and staff hires by mentoring fellow talent acquisition professionals globally and in the U.S. and collaborating effectively with the business, finance, HR, and compensation teams.⏵ Filled in to help other business units to assist with heavy workloads, including technical product, marketing, communications, legal and operations activities.
  • Teksystems
    Business Development Manager - Enterprise Technology Services
    Teksystems 2013 - 2019
    Central Region
    Specialized in cloud adoption (AWS, GCP, and Azure), DevOps, continuous testing, and assisting clients with digital transformation initiatives. Led the plan, build, and launch of the technology services sales and delivery strategy. Managed regional adoption and execution across 100+ account managers and 200~ recruiters spanning 10+ offices in the Central Region. Managed multi-million-dollar projects across North America, Europe, Asia, and Australia. Mentored and coached new hires.⏵Generated $60+ million in revenue by managing the end-to-end business cycle from customer needs assessment to contract execution and building fruitful partnerships with high-profile clients and stakeholders.⏵Achieved our internal Sales Contest 6 times by driving channel partner adoption between TGS, Dell, and AWS, consistently exceeding annual sales quotas, and driving critical revenue to meet company financial objectives.
  • Teksystems
    Account Executive
    Teksystems 2010 - 2013
    As an Account Executive I worked with small, medium, and large local, national and international businesses. My role primarily involved building new relationships with Directors, VP's, and Executive Level Managers in order to understand how Information Technology could add value to their business by increasing productivity, cutting operating costs and increasing overall revenue. I also assisted with identifying gaps, understanding technical requirements, company culture and the internal on-boarding process within multiple organizations. I helped negotiate contracts and service agreements that were mutually beneficial and provided top technical talent by capturing the big picture needs of an organization.In addition to my external facing role, I was responsible for the professional development of our recruiting and sales teams. That involved coaching, feedback and situational role plays in order to enhance their capabilities and accelerate promotion of new account managers from within the organization.⏵Built initial sales territory to ~$5M in annual billing within the first 2 years by consulting with clients to better understand their IT priorities, business objectives, and mapping service offerings to required capabilities to achieve desired outcomes.⏵Exceeded sales quota 2 of 3 years by building relationships with key clients and negotiating with stakeholders to execute terms and conditions within new agreements, while achieving revenue numbers.⏵Improved organizational performance by working closely with the Director of Business Operations to promote and drive the company culture, execute top strategic objectives involving employees, operations, and customers, providing insight and advice on internal resource plans, operational strategy and execution, and customer segmentation.⏵Displayed excellent leadership skills by overseeing, coaching, and developing 2-4 recruiters at any given time and successfully promoting 2 recruiters to account manager roles.
  • Reputable Recruiting, Llc
    Executive Recruiter
    Reputable Recruiting, Llc 2009 - 2010
    San Antonio, Texas, United States
    Oversaw sourcing, screening, and delivery of human capital to Fortune-rated companies and privately held companies. Provided permanent placement recruiting and business development solutions to clients, with a concentration in accounting and finance.
  • Teksystems
    Professional Recruiter/Professional Development/Training Lead
    Teksystems 2002 - 2009
    TEKsystems, Inc. is a privately held world leader in the human capital solutions and staffing industry, reporting approximately $3 billion in annual revenue and employing 2,500 personnel. I specialized in full life cycle recruiting with a focus in Information Technology, to include Applications, Infrastructure and Telecommunications. ⏵ Identified potential IT consultants for client requirements⏵ Evaluated skill sets and experience level for successful placement⏵ Conducted screening process to evaluate technical skills and client fit⏵ Prepared consultants for potential interviews to include coaching and feedback⏵ Maintained ongoing relationships with current and potential consultants⏵ Managed a payroll of up to 90 active consultants at any one time⏵ Assisted account managers with all areas of account growth and support ⏵ Generated business by identifying leads and potential opportunities⏵ Conducted office training and mentoring for 20+ employees⏵ Created and implemented company best practices both locally and on a national level⏵ Negotiated salaries based on Consultant experience and market rates⏵ Mentored and provided performance based feedback to 12+ recruiters in local office⏵ Exceeded sales quota 6 times generating over $10m in revenue
  • United States Marine Corps
    Sergeant/E-5 (0331, Scout Swimmer, Hrst Master, Sere)
    United States Marine Corps Nov 1992 - Nov 1996
    1St Battalion 4Th Marines Camp Pendleton, Ca
    ⏵ Trained and Supervised 35 Infantry Marines ⏵ Taught and implemented tactical and leadership skills⏵ Deployed twice with 15th and 13th MEU-SOC to the Middle East/Persian Gulf/Africa⏵ Graduated SERE, Scout Swimmer, HRST Master, and Boat Raid schools⏵ Awarded Navy/Marine Corps Achievement Medal for Meritorious Service⏵ Received two Certificates of Commendation⏵ Meritoriously promoted⏵ Honorably discharged

Ray Smith Skills

Start Ups Transportation Saas Turnaround Situations Customer Satisfaction Customer Relations Change Management Mergers Turn Around Management Customer Service Crm Quality Management Financial Services Supply Chain Logistics Program Management Strategy Process Improvement Team Building Mergers And Acquisitions Account Management Business Strategy Strategic Planning Management Leadership Competitive Analysis Business Process Improvement Continuous Improvement Customer Relationship Management Executive Management Human Resources Integration P&l Management Nonprofit Organizations Sales Supply Chain Management Software As A Service Training

Ray Smith Education Details

Frequently Asked Questions about Ray Smith

What company does Ray Smith work for?

Ray Smith works for Zendesk

What is Ray Smith's role at the current company?

Ray Smith's current role is Senior Global Talent Partner - GTM.

What is Ray Smith's email address?

Ray Smith's email address is ra****@****ast.net

What is Ray Smith's direct phone number?

Ray Smith's direct phone number is +140828*****

What schools did Ray Smith attend?

Ray Smith attended Texas State University, Intensa - Language Institute.

What are some of Ray Smith's interests?

Ray Smith has interest in Social Services, Backpacking, Road Cycling, Community Involvement, Poverty Alleviation, Human Rights.

What skills is Ray Smith known for?

Ray Smith has skills like Start Ups, Transportation, Saas, Turnaround Situations, Customer Satisfaction, Customer Relations, Change Management, Mergers, Turn Around Management, Customer Service, Crm, Quality Management.

Who are Ray Smith's colleagues?

Ray Smith's colleagues are Larissa Graziel, Ronie Ranoy, Sofia Águas Ribeiro, Jalen Jackson, Madis Lõhmus, B El, Pike Paule.

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  • Ray Smith

    Us It / Non It Recruiter
    United States

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