Richard Brooke Email and Phone Number

Provide training to users on technical aspects of the Logic Monitor cloud and network observability platform. Trainings range from entry level to advance enterprise level, hour to multi day length. Designed and implemented training material used in internal and external learning platforms. Implemented and designed certification programs for users to obtain certification on the Logic Monitor platform

Facilitate on-boarding training for Cogent new hires on internal operations, systems, procedures, sales and selling methodology in a 4 week session. Continue to monitor, mentor and coach individuals on a one on one basis live in person for a 12 month period in regional office locations. Design and update training material to meet class technical levels, and conduct bi-monthly day long technical selling skills course designed for specific sales levels (Regional-National-Global).

Delivered various levels of sales and technical training on Konica Minoltas Digital Workplace product offering and All Covered Managed I.T. Services via ILT/VILTDevelopment and facilitation of training material and documentation for both Konica Minolta, and All Covered divisions for use across different levels of sales and technical skill sets.Management of internal LMS systemNew course development via Articulate 360, Power Point

Establish VAR (Value Added Reseller) channel, as well as creation, design, development and implementation of VAR program and policies Develop internal and external sales programs to drive power category sales numbersCreation of internal VAR partner program acceptance guidelinesFoster business relationships with VAR partnersFace to Face recruitment of VAR partnersEstablishment of pricing, product, freight, MDF and other policies “Go To Point Of Contact” for VAR partners when interfacing with Chatsworth and act as their advocate Responsible for training and on-boarding all VAR partners Joint sales calls with VAR partners Performed business analysis of prospective partnersWorking with VAR partners for maximum Chatsworth product placement in end users customers RFQ-ProposalsPart of Strategic Executive planning team for future growth initiative

Raritan is now part of Legrand Datacenter Power Control (DPC group) Beside previous Sr. Technical Trainer role at Raritan - additional duties now include training and knowledge of Server Technologies line of PDU and Data Center power product.

Live presentations and training on Raritan Power, PDU, KVM, and DCIM products to all levels of customers, re-sellers-VARs and partners (DMR). Acted as subject matter expert on Data Center power and cooling when and where needed for both sales staff and end user contact. Making sure our re sellers and DMR partners are fully trained and up to speed on Raritan's full product line, and knew the "How" and "Why" Raritan product over its competition. Designing and producing internal and external E-Learning and live presentation materials. Often acting as data center power and technology subject matter expert for partners and customers. Besides training, time was spent hands on installing and configuring Raritan Data Center product at customer-partner sites. Overlay role is use to fill in when and where sales and technical teams cannot be on site or are not available. Speaking-Presenter role at regional and national events and shows (BICSI-AFCOM-DCD)). Trainings and presentations resulted in Over $4 Million in new business and landed several of Raritan top accounts.

Americas team lead for HP's Data Center Rack and Power field team. Team covered all segments of HP's rack and power data center business from reseller, distribution, enterprise (3M, Ford, General Mills, etc), direct, state, local and federal customers, as well as larger direct resellers such as PC Mall, Zones, CDW, etc. This is a technical and sales focused team that evangelized and promoted benefits of HP’s Rack, KVM, Power and Cooling solutions. Covered 2/3 of United States and all of Canada as a territory.

Product/Project manager for Supercom/IBM cross border pilot program. Program was established to distribute IBM product via its Canadian operations to Supercom’s 22 locations across the United States. In charge of training sales reps, forecasting, ordering and promotion of IBM product line to Supercom U.S.

Day to day sales of name brand Tier 1 computer product (IBM, Compaq NEC, Toshiba, Hewlett Packard, etc.), clone personal computer hardware, and software to resellers, VARs, OEMs, and other distributors. Solicited second sourcing business from national aggregator accounts (Computerland, Micro Age Stores, etc). Qualified resellers for required authorization of branded products. Implementation of PC Wholesale's Affiliate Reseller Program to dealers who fit the criteria of the program.