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Richard Brown Email & Phone Number

Head of Project and Programme Management at Waterstons
Location: Newcastle Upon Tyne, England, United Kingdom 13 work roles 1 school
1 work email found @waterstons.com LinkedIn matched
✓ Verified July 2026 4 data sources Profile completeness 100%

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Current company
Role
Head of Project and Programme Management
Location
Newcastle Upon Tyne, England, United Kingdom
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Who is Richard Brown? Overview

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Quick answer

Richard Brown is listed as Head of Project and Programme Management at Waterstons, a with 247 employees, based in Newcastle Upon Tyne, England, United Kingdom. AeroLeads shows a work email signal at waterstons.com and a matched LinkedIn profile for Richard Brown.

Richard Brown previously worked as Head of Project & Programme Management at Waterstons and Executive Project/Programme Manager at Waterstons. Richard Brown holds Bsc (Hons), Computing For Business from Northumbria University.

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{first}.{last}@waterstons.com
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Profile bio

About Richard Brown

I offer a fresh approach to managing complex teams, systems and organisations. I have transformed complex enterprise architectures to simplify management, exceed SLA’s and deliver significant ROI. Working within complex environments is where I thrive in engineering processes, teams and technology to deliver organisation objectives aligned with underpinning core values.I have successfully undertaken many Senior IT Leadership roles with over 18 years of experience within the ICT industry, working on major ICT transformation programmes in both the UK and Australia. My most recent success was the delivery of a greenfield major hospital in Perth, Australia as the CTO. This required me to build a large team in the most isolated city in the world and deliver a highly innovative modern 783 bed hospital with integrated IT systems.I have recently returned to the UK from spending 7 years working in Australia. Over the last year I took the opportunity to travel Australia for just over a year before returning to the UK.

Listed skills include Project Delivery, Solution Architecture, Service Delivery, It Strategy, and 16 others.

Current workplace

Richard Brown's current company

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Waterstons
Waterstons
Head of Project and Programme Management
Newcastle upon Tyne, GB
Website
Employees
247
AeroLeads page
13 roles

Richard Brown work experience

A career timeline built from the work history available for this profile.

Head Of Project And Programme Management

Newcastle Upon Tyne, Gb

Head Of Project & Programme Management

Current

Durham, England, United Kingdom

Jan 2023 - Present

Executive Project/Programme Manager

Durham, United Kingdom

Sep 2018 - Jan 2023

Head Of It | Chief Technology Officer | It Director

Newcastle Upon Tyne, United Kingdom

I have recently returned to the UK from a Sabbatical circumnavigating Australia after working in Australia for 6 years with BT Australia. I am now actively seeking new IT leadership roles with a vast experience (over 18 years) in IT Outsourcing within Government and Health.I have undertaken many leadership roles, with my recent role as Head of Design & Architecture across BT Australia and then previous CTO roles for major IT Outsourcing Programmes. My most notable achievement has been providing the IT services for the Fiona Stanley Hospital greenfield build in Perth, Western Australia as the CTO. I am seeking interesting roles where I can make a significant impact to deliver a successful outcome/transformation.

Jun 2018 - Jan 2023

Sabbatical | Career Break Circumnavigating Australia

Australia

After leaving BT Australia towards the end of 2016 my wife and I took the opportunity to circumnavigate Australia before returning to the UK in 2018. We had spent 6 years working in Australia and have always had a passion for outdoor activities, so this was a golden opportunity to undertake some of the iconic hikes in Australia and visit many places we had come to learn about during our time in Australia.We started a blog to document our travels which grew in popularity to the point we started working with Australian companies to document specific trips and review camping and hiking equipment. We have had a lot of feedback from our readers over this time and still have lots of people using our articles today to make informed gear purchases and enhance their travel plans.Yes, this was a trip of a lifetime with one of my personal highlights undertaking an 18 day backpacking trek into Alice Springs called the Larapinta Trail. This trip was also a learning curve into the world of blogging, marketing and building a brand, using social media and blogging techniques.My wife and I have now returned to the UK to spend time with our families and develop our careers further.

Nov 2016 - May 2018

Head Of Design/Architecture For Australia

Bt

Perth, Australia

I was part of the BT Country Management Team for Australia responsible for managing the BT Australia Design & Architecture team consisting of over 20 architects and designers engaged on multi-million pound deals based in Perth, Melbourne and Sydney. This team focused on the large complex BT Australia customers providing global network services, unified communications, contact centres and IT outsourcing customers. The role covered all aspects of the customer lifecycle from supporting complex bids, deliveries and long term managed support. Challenging aspects of this role included managing a geographically dispersed team whilst also supporting global customer organisations.

Jul 2014 - Sep 2016

Chief Technology Officer | Fiona Stanley Hospital | It Outsource

Bt

Perth, Australia

Fiona Stanley Hospital was a greenfield new hospital development, one of the largest building projects ever undertaken by the Western Australian Government. BT were invited to join Serco in providing a response to the government to provide facilities management services including associated IT services. I joined the bid we were running in Perth, Australia to support this to completion to ensure a successful outcome for BT. After being successful with this bid I took the opportunity to manage the technical deliverables for this programme as the CTO throughout the delivery and into a new managed service operation.This programme has been the highlight of my career to date to achieve the opening of a greenfield hospital and the ability to shape this into something that is really making a difference to the lives of its users both as patients, visitors and members of staff. Of course this type of programme comes with its own challenges and I had to recruit a large new team whilst also hitting the ground running to start achieving deliverables. The result is an outstanding fully functioning hospital after lots of great programme achievements as well as significant challenges.

Oct 2011 - Dec 2014

Chief Technology Officer | City Of Edinburgh Council | It Outsource

Bt

Edinburgh, United Kingdom

My role as CTO covered the full IT Outsourcing partnership we had with the City of Edinburgh Council. My major achievement during this time was the transformation of the desktop, server and network estate across all Council departments.I managed the delivery of many improvement projects during my time in this role which enhanced services to the Citizens of Edinburgh. Whilst undertaking this new work the focus was still on providing a high quality service for all existing services with a managed service team of 100 people. I provided technical leadership to this team to ensure we could always look to improve the service we offered in the most efficient way.

Sep 2008 - Oct 2011

Lead Delivery Architect | City Of Edinburgh Council | It Outsource

Bt

Edinburgh, United Kingdom

I joined the City of Edinburgh Council team as the Lead Architect responsible for all delivery projects. This role was focused in delivering new business projects in the Council and then ensuring a smooth introduction into the managed service environment. I managed a team of designers and implementation engineers to ensure we delivered quality designs to meet the customer requirements. Projects during this role included a new finance system, new voting system, education infrastructure projects, new desktop rollout as well as a number of other departmental based solutions.

Oct 2007 - Oct 2008

Solution Architect | Nhs Spine Programme | Deployment Architecture

Bt

Leeds, United Kingdom

I joined the NHS Spine programme to focus on deployment architecture working within an architecture team responsible for the release management and deployment architecture. I designed and deployed new test environments including a performance & Resilience environment as the final environment before full release. One of my greatest achievements during this role was architecting and bringing on-line a secondary data centre to provide high availability services across two geographical locations in the UK.

Oct 2005 - Oct 2007

Technical Design Authority | Local Government And Health

Bt

Newcastle Upon Tyne, United Kingdom

After completion of the BT Syntegra Graduate two year programme I moved into the role of a senior implementation engineer working across many projects within Government and Health. During this time I joined the BT Fast Track Technical Design Authority programme. This programme developed my TDA skills with both practical project based work with customers and achieving a diploma in analysis and design. Once this was complete I took the TDA leadership role on a number of projects before progressing into the Solution Architecture discipline.

Oct 2000 - Oct 2005

Bt Syntegra Graduate Programme

Bt

Newcastle Upon Tyne, United Kingdom

I Joined BT Syntegra (Systems Integration business of BT) as a technical graduate undertaking the two year graduate programme. This programme consisted of four projects lasting 6 months each and intensive training courses taking place within this time. Training focused on both business and technical skills with projects being completed as the programme progressed. During this time I had the opportunity to work in managed service and technical implementation roles for multiple customers.

Oct 1998 - Oct 2000

System Analyst | Industry Year As Part Of Degree Course

Bt

Newcastle Upon Tyne, United Kingdom

Working with the BT Newcastle support team responsible for the BT pricing engines. This year out in industry was a great way to build some skills working for a large organisation and develop technical skills in Unix/Oracle.

Sep 1996 - Sep 1997
Team & coworkers

Colleagues at Waterstons

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1 education record

Richard Brown education

FAQ

Frequently asked questions about Richard Brown

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What company does Richard Brown work for?

Richard Brown works for Waterstons.

What is Richard Brown's role at Waterstons?

Richard Brown is listed as Head of Project and Programme Management at Waterstons.

What is Richard Brown's email address?

AeroLeads has found 1 work email signal at @waterstons.com for Richard Brown at Waterstons.

Where is Richard Brown based?

Richard Brown is based in Newcastle Upon Tyne, England, United Kingdom while working with Waterstons.

What companies has Richard Brown worked for?

Richard Brown has worked for Waterstons, Actively Seeking New Career Opportunities!, Sabbatical, and Bt.

Who are Richard Brown's colleagues at Waterstons?

Richard Brown's colleagues at Waterstons include Megan Jinks, Darren Harvey, Joanne Adair, Alex Waterston, and Joanna Wright.

How can I contact Richard Brown?

You can use AeroLeads to view verified contact signals for Richard Brown at Waterstons, including work email, phone, and LinkedIn data when available.

What schools did Richard Brown attend?

Richard Brown holds Bsc (Hons), Computing For Business from Northumbria University.

What skills is Richard Brown known for?

Richard Brown is listed with skills including Project Delivery, Solution Architecture, Service Delivery, It Strategy, Service Management, Data Center, Itil, and Managed Services.

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