Rita Martins

Rita Martins Email and Phone Number

Associate Product Manager @ Talkdesk
Lisbon, Portugal
Rita Martins's Location
Lisboa, Lisbon, Portugal, Portugal
Rita Martins's Contact Details

Rita Martins work email

Rita Martins personal email

About Rita Martins

I´m an experienced project and product manager who thrives by bringing simplicity, structure and efficiency to processes and projects. I love transforming ideas 💡 into plans 🚀. Organizing workflows, implementing SOPs, and facilitating cross-company collaboration is part of my day-to-day.

Rita Martins's Current Company Details
Talkdesk

Talkdesk

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Associate Product Manager
Lisbon, Portugal
Website:
talkdesk.com
Employees:
1304
Rita Martins Work Experience Details
  • Talkdesk
    Associate Product Manager
    Talkdesk
    Lisbon, Portugal
  • Kencko
    Product Manager - Beverages
    Kencko Jan 2024 - Present
    Since starting as Smoothies Manager and growing into Beverages Manager, my responsibilities have ranged from:Product Strategy and Roadmaps:- Translate business, clients and market requirements into products, and lead projects from ideation to market-ready-product with key stakeholders across most company teams.- Identify market trends and consumer needs to drive product development and innovation.Product Lifecycle Management:- Manage the portfolio, overseeing all… Show more Since starting as Smoothies Manager and growing into Beverages Manager, my responsibilities have ranged from:Product Strategy and Roadmaps:- Translate business, clients and market requirements into products, and lead projects from ideation to market-ready-product with key stakeholders across most company teams.- Identify market trends and consumer needs to drive product development and innovation.Product Lifecycle Management:- Manage the portfolio, overseeing all aspects of decisions over the product's lifecycle.- Evaluate product performance through data analysis using Looker, Junip and Excel and implement product improvements by organizing surveys and pilot testing with customer feedback panels, and collaborating with teams such as R&D and Brand to drive innovationCross-Functional Collaboration:- Facilitate effective communication and collaboration among project contributors.- Implement processes and strategies to enhance cross-team collaboration and project success.- Continuously collaborate and lead improvement projects within and outside my team. Show less
  • Kencko
    Product Manager - Smoothies
    Kencko Jun 2023 - Dec 2023
  • Kencko
    Project Manager - Product Innovation & Renovation
    Kencko Feb 2022 - Jun 2023
    Project Management:- Implement agile practices to build up cross functional processes and guidelines, promoting team collaboration, efficiency and communication, utilizing tools such as Notion or Figma.- Coordinate with various teams to ensure activities and milestones are progressing as planned.- Monitor project timelines and adjust schedules as needed to meet deadlines.- Facilitate timely decision-making to keep projects on track.Risk Assessment and Mitigation:-… Show more Project Management:- Implement agile practices to build up cross functional processes and guidelines, promoting team collaboration, efficiency and communication, utilizing tools such as Notion or Figma.- Coordinate with various teams to ensure activities and milestones are progressing as planned.- Monitor project timelines and adjust schedules as needed to meet deadlines.- Facilitate timely decision-making to keep projects on track.Risk Assessment and Mitigation:- Identify potential risks and issues that could impact project delivery.- Develop and implement strategies to avoid or mitigate risks.Facilitation and Collaboration:- Facilitate project meetings, ensuring clear communication and mobilization of project contributors.- Create and refine processes to enhance cross-team collaboration.- Foster a collaborative environment to drive project success.Data Organization:- Maintain organized records of all project-related data.- Ensure accurate and up-to-date documentation of project progress and changes.- Utilize data to inform decision-making and project adjustments. Show less
  • Hussel | Jerónimo Martins
    Buying Manager
    Hussel | Jerónimo Martins Feb 2020 - Jan 2022
    From the source to the stores!Hussel Portugal has 23 stores, which are a reference in Portugal and known for the chocolates and candies.Main responsabilities:- Procurement, working with national and international suppliers. Focus on innovations.- Defining the permanent and seasonal assortment. Pricing.- Stock management, by monitoring and forecasting upcoming levels of demand, determining quantities and deliveries’ timing.- New products development, researching… Show more From the source to the stores!Hussel Portugal has 23 stores, which are a reference in Portugal and known for the chocolates and candies.Main responsabilities:- Procurement, working with national and international suppliers. Focus on innovations.- Defining the permanent and seasonal assortment. Pricing.- Stock management, by monitoring and forecasting upcoming levels of demand, determining quantities and deliveries’ timing.- New products development, researching, processing samples, testing and negotiating conditions. Show less
  • Pingo Doce
    Project Manager For The Development And Optimization Of The Operations At Jerónimo Martins
    Pingo Doce Oct 2016 - Feb 2020
    > From-Store Home Delivery Service: implementation in new stores, redesign processes to achieve better efficiency, support to day-to-day major challenges, problem solving> Internal app: identification of users’ needs, definition of requirements for updates and implementation with IT> Representative of Operations on various project and pilot launches, gathering diverse departments such as IT, Marketing, Human Resources, among others> Training sessions to the participants… Show more > From-Store Home Delivery Service: implementation in new stores, redesign processes to achieve better efficiency, support to day-to-day major challenges, problem solving> Internal app: identification of users’ needs, definition of requirements for updates and implementation with IT> Representative of Operations on various project and pilot launches, gathering diverse departments such as IT, Marketing, Human Resources, among others> Training sessions to the participants of Pingo Doce General Store Management Program.> Responsible for the internal communication from the headquarters to all the stores. Show less
  • Pingo Doce
    Deputy Store Manager
    Pingo Doce Jan 2016 - Sep 2016
    From January to July:Pingo Doce Alvalade (Supermarket)Annual Sales: ~ 8M€From July to September:Pingo Doce Parque das Nações Sul (Supermarket)Responsibilities:> Support the Store Manager in overseeing daily operations, ensuring the store runs smoothly.> Responsible for opening and closing the store, ensuring all procedures are followed correctly.> Oversee stock levels, order new inventory, and ensure proper stock rotation.> Help achieve… Show more From January to July:Pingo Doce Alvalade (Supermarket)Annual Sales: ~ 8M€From July to September:Pingo Doce Parque das Nações Sul (Supermarket)Responsibilities:> Support the Store Manager in overseeing daily operations, ensuring the store runs smoothly.> Responsible for opening and closing the store, ensuring all procedures are followed correctly.> Oversee stock levels, order new inventory, and ensure proper stock rotation.> Help achieve sales targets by implementing marketing and promotional strategies.> Supervise and manage staff, ensuring they perform their duties effectively.> Handle customer inquiries, complaints, and feedback, ensuring high levels of customer satisfaction.> Maintain high standards of customer service and ensure all staff adhere to these standards.> Resolve any customer service issues that are escalated beyond regular staff.> Ensure accurate cash handling and reconciliation of cash registers.> Ensure the store is clean, organized, and visually appealing at all times.> Oversee the safety and security of the store, ensuring compliance with health and safety regulations.> Manage product displays and merchandising to optimize sales.> Ensure the store complies with company policies, procedures, and relevant regulations.> Facilitate effective communication between staff, management, and head office.> Motivate and inspire the team to achieve store goals and maintain a positive work environment.> Identify areas for improvement within the store and implement changes to enhance efficiency and profitability. Show less
  • Jerónimo Martins
    Management Trainee
    Jerónimo Martins Jul 2015 - Jul 2016
    Management Trainee Programme
  • Ambrosio
    Content Development
    Ambrosio Feb 2015 - Mar 2016
    Development of a web application that provides curated recommendations of places to eat in Lisbon. I contribute mostly collecting information on the restaurants, as a writer and managing social networks.Website: www.Ambrosio.co
  • Chilltime
    Junior Project Manager
    Chilltime Sep 2014 - Nov 2014
    Oeiras, Portugal
    As an intern at Chilltime, a portuguese videogames company, I was responsible for several projects related with one of the videogames (http://www.worldwaronline.com/). My tasks were included in different areas: • Product improvement: participate, research and review product improvements, suggest new features and improvements, and test them and provide feedback while they are being developed, working together with the developers team. • Digital Marketing: acquisition and retention of… Show more As an intern at Chilltime, a portuguese videogames company, I was responsible for several projects related with one of the videogames (http://www.worldwaronline.com/). My tasks were included in different areas: • Product improvement: participate, research and review product improvements, suggest new features and improvements, and test them and provide feedback while they are being developed, working together with the developers team. • Digital Marketing: acquisition and retention of new players, through facebook campaigns specifically designed for the different types and categories of players.• Human Resources: add career opportunities to websites, review candidate answers in applications, schedule interviews.• Administrative: Manage internal project calendar, manage inventory and paper work. Show less
  • Best Lisboa
    Marketing Coordinator
    Best Lisboa Jun 2012 - Jun 2013
    As the Marketing Coordinator of BEST Lisboa I was respondible for:- Define the marketing strategy- Monitor the promotion of projects and services- Coordinate the marketing team (more than 10 people)- Provide training for the marketing team members
  • Instituto Superior Técnico
    Trainee At Institute For Biotechnology And Bioengineering
    Instituto Superior Técnico Oct 2011 - Jul 2012
    Taguspark, Oeiras
    Master thesis entitled "Expansion of Human Neural Stem Cells derived from Pluripotent Stem Cells under Xeno-free conditions" under supervision of Professor Joaquim Cabral and Dr. Margarida Diogo
  • Itqb-Unl
    Trainee
    Itqb-Unl Sep 2008 - Sep 2009
    Oerias
    University Extension Course - Introduction to ResearchProject "Study of neuropeptide kyotorphin using molecular modeling methods" under the supervision of Dr. Antonio Baptista

Rita Martins Skills

Team Leadership Project Management Biotechnology Molecular Biology Cell Culture International Environment Teamwork Adobe Illustrator Microsoft Office Strategy Leadership English Mentoring Microsoft Excel Project Planning Biotecnologia Biologia Molecular Adaptability Cultura Celular Event Planning Management Events Planning Matlab Business Strategy Research Communication Content Management Operations Management Business Partner Relations

Rita Martins Education Details

Frequently Asked Questions about Rita Martins

What company does Rita Martins work for?

Rita Martins works for Talkdesk

What is Rita Martins's role at the current company?

Rita Martins's current role is Associate Product Manager.

What is Rita Martins's email address?

Rita Martins's email address is ri****@****ail.com

What schools did Rita Martins attend?

Rita Martins attended Faculdade De Ciências E Tecnologia Da Universidade Nova De Lisboa, Nova School Of Business And Economics (Nova Sbe), Luiss Guido Carli University, Universidade Técnica De Lisboa, Università Degli Studi Di Torino, Universidade De Lisboa.

What are some of Rita Martins's interests?

Rita Martins has interest in Videogames, Geocaching, Pilates, Yoga, Education, Environment, Viajar, Science And Technology, Videojogos, Travel.

What skills is Rita Martins known for?

Rita Martins has skills like Team Leadership, Project Management, Biotechnology, Molecular Biology, Cell Culture, International Environment, Teamwork, Adobe Illustrator, Microsoft Office, Strategy, Leadership, English.

Who are Rita Martins's colleagues?

Rita Martins's colleagues are Christopher Rossi, Steven Truong, Do Not Contact, Cole Roessler, Andrew Wilson, Benjamin Volin, Zarella Rendon.

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