Oversaw multiple 2D/3D television projects through all stages of the post-production process, successfully delivering over 200 animation episodes to clients for broadcast.Served as the main point of contact for external music composers and sound effects teams for each project.Worked closely with the post-production supervisor and online editors to assess daily/weekly targets.Ensured project protocol was followed and remained highly organized.Generated and supervised post production schedules.Tracked day to day progress of project, proactively flagging any issues and ensuring resolution where applicable.Facilitated communication with high-profile clients providing updates and tending to any issues/queries.

Supported the VFX Producer throughout the production process on various television projects.Successfully delivered over 50 episodes to clients for broadcast.Kept a consistent flow of communication with clients and with other departments regarding the project requirements and final product deliveries.Oversaw artist teams, continually assessing targets and deadlines and ensuring these were on track.Managed staffing resources in line with project timelines and requirements to maximize studio-wide efficiency.Maintained ongoing communication with BC and remote LA offices throughout the day.

Assisted clients with day to day running of their online investment accounts via inbound calls and email.Consulted frequently with various departments regarding client accounts.Utilized strong MS Office skills (Word, Excel, Teams) in order to remain highly organized.Upheld a professional and courteous manner.Applied strong interpersonal skills and empathetic practices in the assistance of clients.

Promptly answered up to 80 inbound calls per day from parking customers, maintained daily targets in line with management expectations.Upheld a calm and professional manner when assisting customers of all demeanours.Demonstrated expertise in assisting callers with monthly parking and enforcement queries in line with company policy.Exercised problem solving skills and focused on solution based assistance to all customers.Processed payments and provided account updates and information to authenticated customers.Conducted follow ups on any outstanding requests.