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Robert Brooks Email & Phone Number
Service Desk Support Analyst
at
Michels Corporation
1 work email found
@sctcc.edu
1 phone found area 320
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Service Desk Support Analyst
Location
Greater Minneapolis-St. Paul Area, United States, United States
Company size
Who is Robert Brooks? Overview
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Quick answer
Robert Brooks is listed as Service Desk Support Analyst at Michels Corporation, a company with 3267 employees, based in Greater Minneapolis-St. Paul Area, United States, United States. AeroLeads shows a work email signal at sctcc.edu, phone signal with area code 320, and a matched LinkedIn profile for Robert Brooks.
Robert Brooks previously worked as Lab Support Technician at Milestone Technologies, Inc. and Currently Seeking Data Specialist, IT Operations or System Administration Specialist at Currently Seeking New Role. Robert Brooks holds Computer And Network Administration from St Cloud Technical And Community College.
Company email context
Email format at Michels Corporation
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{first_initial}{last}@sctcc.edu
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AeroLeads found 1 current-domain work email signal for Robert Brooks. Compare company email patterns before reaching out.
Profile bio
About Robert Brooks
With over 20 years of experience in IT operations, data analysis, and database/systems administration, I am a seasoned professional dedicated to driving complex technology implementations, optimizing IT infrastructure, and delivering consultative IT support to enable business transformation.Throughout my career, I have honed my skills as a technical SME, operations/project manager, and data analyst. I excel in driving strategic planning, hands-on implementation, and day-to-day management of complex data analytics, process improvement, and IT service delivery initiatives. My multi-faceted experience allows me to navigate the dynamic landscape of IT, ensuring operational excellence and successful business outcomes.What sets me apart is my ability to combine deep expertise in data analytics with strong program management, problem-solving, and relationship-building skills. Whether leading strategic IT projects or overseeing day-to-day systems administration, I effectively manage people, processes, and technologies to achieve optimal results.Career Highlights:• Led the development, updating, and maintenance of lists and documentation on 60+ projects for 35+ clients while at QCSS, generating calling materials for 75+ calling agents. • Drove continuous improvement in data analysis, management, visualization, and reporting processes for client projects at QCSS, reducing weekly time spent on a single project by 2 hours. • Spearheaded the delivery of courses/instructional content and technical support on D2L Brightspace (an online learning environment) to 40+ students per semester at St. Cloud Technical & Community College. • Delivered technical support for the installation, configuration, maintenance, and repair of HP, Sharp, Konica, Canon, and Toshiba MFP devices while at Marco, resolving 96% of client issues remotely.• Managed telephony equipment for 3 locations across Minnesota while at Telespectrum, including rebuilding and restoring a Windows NT server in 2 days to save the company $3.5K in additional labor/shipping costs.
Listed skills include Troubleshooting, Servers, Technical Support, Active Directory, and 2 others.
Current workplace
Robert Brooks's current company
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Michels Corporation
11 roles
Robert Brooks work experience
A career timeline built from the work history available for this profile.
Jun 2024 - Present
Currently Seeking Data Specialist, It Operations Or System Administration Specialist
CurrentLooking for remote work opportunities or Hybrid opportunities in Minneapolis, MN and Overland Park, KS areas.Completing courses in obtaining certification on ITIL and some Microsoft certifications.
Dec 2023 - Present
Campaign Data Analyst
- Provided technical and analytical support to streamline all data collection, management, analysis, and reporting activities for client projects.
- Developed, maintained, and shared all project documentation as well as scheduled and ad hoc reporting for internal leadership and clients.
- Fostered cross-functional collaboration between business, project, and technical teams, maintaining alignment on user needs and developing data analysis solutions that supported business… Show more
- Fostered cross-functional collaboration between business, project, and technical teams, maintaining alignment on user needs and developing data analysis solutions that supported business strategies.
- Utilized advanced statistical and data analysis techniques to build models that uncovered actionable insights from complex datasets and translated data findings into clear, concise visualizations and reports.
- Created, modified and deleted objects in Active Directory. Distributed computers and software to new and existing users. (IMAC) Show less
Jan 2020 - Dec 2023
Campaign Data Analyst (Under Aria)
Sep 2017 - Jan 2020
College Lab Assistant
- Assisted clients with using IT equipment in the computer lab as well as Office 365, D2L Brightspace, and Minnesota State StarID and e-services.
- Developed and delivered instructional materials, training, and support on D2L Brightspace, in addition to preparing, maintaining, and distributing all other technical support materials and documentation.
- Conducted regular evaluation of IT systems and equipment in the computer lab to identify operational gaps/vulnerabilities and… Show more
- Conducted regular evaluation of IT systems and equipment in the computer lab to identify operational gaps/vulnerabilities and develop corrective action plans and process improvements.
- Served on multiple hiring committees, evaluating candidates, and providing recommendations to recruiters and faculty to guide and influence their hiring decisions. Show less
Feb 2015 - Oct 2017
Ds Support Desk Technician
- Oversaw key system installs, configurations, repairs, and upgrades for HP, Sharp, Konica, Canon, and Toshiba copying, printing, scanning, and faxing devices.
- Delivered onsite and remote assistance on user account management, connectivity, and troubleshooting of hardware/software issues, resolving most issues remotely and reducing onsite technician deployment costs.
Jun 2007 - Jan 2014
Ds Service Technician & Information Technology Solutions Specialist
- Oversaw key system installs, configurations, repairs, and upgrades for HP, Sharp, Konica, Canon, and Toshiba copying, printing, scanning, and faxing devices.
- Delivered onsite and remote assistance on user account management, connectivity, and troubleshooting of hardware/software issues, resolving most issues remotely and reducing onsite technician deployment costs.
- Created, modified and deleted objects in Active Directory. Distributed computers and software to new and… Show more
- Created, modified and deleted objects in Active Directory. Distributed computers and software to new and existing users. (IMAC) Show less
Oct 2004 - Jun 2007
Information Technology Specialist/Pricebook Manager
Lakehead Companies
- Managed all installations, upgrades, configurations, and technical support for the Windows 2003 server and network (including office computers, POS equipment, and network devices) across 16 convenience stores.
- Created and maintained the Pricebook system across the convenience store network, performing all data entry, management, analysis, and reporting activities in Pricebook.
Sep 2003 - Sep 2004
Senior Technical Support Technician
Telnet Inc / Telespectrum Worldwide / Promark One / Innovative Marketing Strategies
- Directed all installation, maintenance, and technical support activities for a Windows server, network, and associated telephony equipment at 3 locations across Minnesota.
- Created, modified and deleted objects in Active Directory. Distributed computers and software to new and existing users. (IMAC)
Feb 1996 - Aug 2003
Instructor
Connecting Point Its/Adeptio
- Taught a full-time instructor-led professional training program covering network engineering, design, and administration as well as database administration using Microsoft Windows 2000.
Dec 2001 - Mar 2002
Team & coworkers
Colleagues at Michels Corporation
Other employees you can reach at michels.us. View company contacts for 3267 employees →
PL
Paolo Latrofa
Colleague at Michels Corporation
Bloomingdale, Illinois, United States, United States
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EL
Eddie Long
Colleague at Michels Corporation
Anahuac, Texas, United States, United States
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EZ
Eric Zeinert
Colleague at Michels Corporation
Oshkosh, Wisconsin, United States, United States
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DH
Dave Hart
Colleague at Michels Corporation
Portland, Oregon, United States, United States
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BD
Brittany Dewitt, Gsp
Colleague at Michels Corporation
Elkins, West Virginia, United States, United States
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JL
Jose Lugo
Colleague at Michels Corporation
Naples, Florida, United States, United States
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JH
James Heckethorn
Colleague at Michels Corporation
Ottumwa, Iowa, United States, United States
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RD
Randy Dorner
Colleague at Michels Corporation
New Franken, Wisconsin, United States, United States
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KH
Kristy Hunter
Colleague at Michels Corporation
Tioga, Pennsylvania, United States, United States
View →
DL
David Los
Colleague at Michels Corporation
Greater Minneapolis-St. Paul Area, United States
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Paolo Latrofa
Colleague at Michels Corporation
Bloomingdale, Illinois, United States, United States
View →
EL
Eddie Long
Colleague at Michels Corporation
Anahuac, Texas, United States, United States
View →
EZ
Eric Zeinert
Colleague at Michels Corporation
Oshkosh, Wisconsin, United States, United States
View →
DH
Dave Hart
Colleague at Michels Corporation
Portland, Oregon, United States, United States
View →
BD
Brittany Dewitt, Gsp
Colleague at Michels Corporation
Elkins, West Virginia, United States, United States
View →
JL
Jose Lugo
Colleague at Michels Corporation
Naples, Florida, United States, United States
View →
JH
James Heckethorn
Colleague at Michels Corporation
Ottumwa, Iowa, United States, United States
View →
RD
Randy Dorner
Colleague at Michels Corporation
New Franken, Wisconsin, United States, United States
View →
KH
Kristy Hunter
Colleague at Michels Corporation
Tioga, Pennsylvania, United States, United States
View →
DL
David Los
Colleague at Michels Corporation
Greater Minneapolis-St. Paul Area, United States
View →
3 education records
Robert Brooks education
Computer And Network Administration
Associate Of Arts (Aa), General Education/Liberal Arts
Microsoft Certification
Connecting Point Its
FAQ
Frequently asked questions about Robert Brooks
Quick answers generated from the profile data available on this page.
What company does Robert Brooks work for?
Robert Brooks works for Michels Corporation.
What is Robert Brooks's role at Michels Corporation?
Robert Brooks is listed as Service Desk Support Analyst at Michels Corporation.
What is Robert Brooks's email address?
AeroLeads has found 1 work email signal at @sctcc.edu for Robert Brooks at Michels Corporation.
What is Robert Brooks's phone number?
AeroLeads has found 1 phone signal(s) with area code 320 for Robert Brooks at Michels Corporation.
Where is Robert Brooks based?
Robert Brooks is based in Greater Minneapolis-St. Paul Area, United States, United States while working with Michels Corporation.
What companies has Robert Brooks worked for?
Robert Brooks has worked for Michels Corporation, Milestone Technologies, Inc., Currently Seeking New Role, Qcss, and St Cloud Technical And Community College.
Who are Robert Brooks's colleagues at Michels Corporation?
Robert Brooks's colleagues at Michels Corporation include Paolo Latrofa, Eddie Long, Eric Zeinert, Dave Hart, and Brittany Dewitt, Gsp.
How can I contact Robert Brooks?
You can use AeroLeads to view verified contact signals for Robert Brooks at Michels Corporation, including work email, phone, and LinkedIn data when available.
What schools did Robert Brooks attend?
Robert Brooks holds Computer And Network Administration from St Cloud Technical And Community College.
What skills is Robert Brooks known for?
Robert Brooks is listed with skills including Troubleshooting, Servers, Technical Support, Active Directory, Vmware, and Windows 7.
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