Ryan Craven Email & Phone Number

Charlotte, North Carolina, United States

Charlotte, North Carolina

Oversee on-site business operations for two properties totaling 337 units. Manage and mentor a team of leasing and maintenance personnel. Coordinate with local contractors and vendors for various projects and building repairs. Post rental payments and mitigate delinquent accounts. Write off past due balances and submit to collections. Code invoices and receipts for accounts payable. Complete monthly reports on operating expenses, apartment turnover, aged receivables, variances, and accounting month-end closeout. Assist the executive team with preparation of annual budgets for the multi-family portfolio.

Charlotte, North Carolina Area

Inspect the dwellings and organize make-ready schedules for turnover jobs. Process move-outs and mail out final account statements. Prepare and file legal documentation for non-compliant accounts. Distribute resident notices including but not limited to renewal offers, account credit and balances, late letters, legal letters, community projects, and event correspondence.

Charlotte, North Carolina Area

Convert inquiries to guest cards, manage follow-ups via CRM database, establish strong customer rapport, provide community tours, and close the sale by acquiring rental applications. Conduct outside marketing at local businesses and events. Advertise through social media and third-party vendors. Manage resident retention via community events, renewal incentives, maintaining excellent curb appeal and ensuring responsiveness to service requests. Screen rental applications, distribute lease contracts, prepare tenant files, and process new move-ins.

Charlotte, North Carolina Area

Perform sales and administrative duties for multi-family conventional housing properties including generating traffic, prospective tenant follow-ups, providing community tours, screening rental applications, organizing resident retention activities, submitting service requests, and assisting with the collection of rental payments and aged receivables.

Charlotte, North Carolina Area

Perform entry-level leasing and administrative duties for student housing properties including the completion of Grace Hill training courses, prospective tenant follow-ups, providing community tours, acquiring rental applications, and assisting with resident retention activities.

Bachelor Of Arts, Sociology

Education record

Education record