Ryan Eddy Email & Phone Number

Greater San Diego Area

Westlake Village, CA

• Managed lock desk activity including: locking loans, cancellations, expirations, revisions, pricing exceptions, etc.
• Supported sales staff by responding to inquiries and issues regarding locks, pricing, and compliance
• Trained and developed lock desk staff as needed
• Assisted Finance department in calculating all staff commissions and bonuses via Excel spreadsheets which I created and maintained

• Created Excel reports to assist other departments in tracking necessary information
• Completed ad hoc projects as requested
• Created and modified Excel macros to increase efficiency of daily, weekly, or monthly reporting tasks
• Used Salesforce.com to create and modify: reports, users, page layouts, formulas, etc

• Maintained the everyday operations of the store including: payroll, scheduling, sales and performance tracking, marketing, personnel, and inventory
• Received multiple awards for store performance in a range of categories, continually ranked at or near the top of the district or region in used product sales
• Recognized for individual sales performance in regard to the discount card and magazine combo, and reservations of specific titles, on multiple occasions
• Appointed as a Team Leader in the district, which required continued collaboration with other stores in the Team to ensure payroll, inventory, and performance goals were attained