Ryan Self Email & Phone Number

Rancho Cordova

• NMLS nationally licensed with approvals in Washington, Michigan, and Texas among others
• Proactively called out to potential clients and created relationships in order to sell our reverse mortgage products
• Managed client relationships to help walk them through the sales process and create life long customers

• Proactively called out to potential clients and create relationships in order to sell our products (Workers' Compensation, General Liability, Business Auto Insurance) and sell our excellent customer service
• Worked with customers in providing "after the sale" customer service in making them a "life time" client, providing certifications and follow-up on other insurance related requests.

• Provided unique, fun and memorable service and sales to both travel agents and direct guests
• Educated and provided customers with opportunities for upgrading their accommodations as well as what to expect for their onboard experience
• Helped customers with payment, on-line assistance walk-thru for their accounts, assistance in emotionally challenging circumstances for guests in helping them restore their canceled bookings, as well as answering.

• Interpreted and explained to non-technical business customers complex rate tariffs and rules contracts regarding gas and electric service: Electric Rule 11, 17, 20, 21
• Coordinated and interfaced with the metering department and business customers regarding new metering installations (Smart Meter) regarding technical and billing issues
• Completed on-site technical audits for business customers as well as presentations and reports and helped them implement energy saving strategies found at their facilities and project managed those projects to completion
• Analyzed market barriers for customers participation in our programs and initiated marketing campaigns with our 3rd parties to reach certain markets

Bachelor Of Science, Business Administration

Associate'S Degree, General Studies