Sean Bentley Email & Phone Number

Highland, CA, US

Highland, California, United States

October 2022 Best Achievement AwardMarch 2023 Best Achievement Award

Norco, California

Remote/on-site support and responsibilities for 4 high school campuses and IT Help Desk across Corona Norco Unified School District.-Under direction, to perform skilled work in the assembling, installation, maintenance, repair, and operation of a variety of computer systems including microcomputers and computer terminals; install software; and to do other.

San Bernardino, California

-Support of 24/7 production environment comprised of workstations, laptops, mobile device, network devices, printers, promotional KIOSKS, EGM [Electronic Gaming Machines], POS systems, scanners, plotters, VoIP equipment, WiFi, and PBX equipment throughout the Casino and San Manuel enterprise. Support of a variety of applications for internal customers.

Ontario, California

-Provides telephone support for helpdesk and all associated processes. -Provides tier one telephone support for hardware and software applications. -Determines the source of issues (hardware, software, user access, etc.).-Utilizes help desk software to keep an accurate account of all incoming calls. -Routes call and notifies technicians of any critical.

Yorba Linda, CA

Provided exceptional technical support to a campus with over 500 students/faculty, consisting of devices primarily Apple and Windows.-Customer service-Help Desk support/ticketing systems-PC installation, configuration, and troubleshooting (Windows XP- 10, Mac)-Networking troubleshooting-Vulnerability Assessments-Virus/malware remediation-Printer.

Chino Hills, CA

Provided exceptional technical support to a total of four schools with completely different environments by maintaining technologies put in place by Beyond Technology Education, as well as making detailed, well thought out, recommendations for new technologies.-Customer service-Help Desk support/ticketing systems-PC installation, configuration, and.