Shane Stevens Email & Phone Number

San Leandro, Ca

Prepared vehicle for pre/post vehicle safety inspectionsEnsured trucks are properly fueled, fluids checked, etcUtilized one of three company vehicles ranging from 16' - 24'Strong reading and mapping skills and the use of a GPSCompleted daily work sheet at end of shiftEfficiently packed and secured donated itemsEnsured trucks are unloaded at end of shift or next dayEnsured trucks are cleaned after removal of donated itemsAdhered to company safety policies and procedures

San Leandro, Ca

Assisted with the pick-up and delivery of medical records, labs, and dietary foods to different departmentsAssisted and transported patients as needed during in/outpatient admissionProvided direction within the hospital to customers/clients for outpatient servicesOther duties as assigned by the lead volunteer

San Leandro, Ca

Greeted and acknowledged all customers in a friendly, professional mannerVerified, updated and data input of client informations, volunteers and work-off time hoursPerformed intake of clients requiring certification/recertification to the programStocked and restocked of shelves/coolers and created food bags for clientsWorked both indoor and outdoor environmentsPerformed tasks that required prolonged standingOther duties as assigned by the warehouse manager

Walnut Creek, Ca

Performed intake of calls from providers/members regarding services via fax, EDI and telephonicScreened requests for appropriate referral to medical staffAuthorized service that required no medical reviewReferred providers/members for Case Management or Disease ManagementAssisted providers with medical coding and performed non-medical research that included eligibility/benefits verificationMaintained accurate and complete documentation that met risk management, regulatory and accreditation requirementsPromoted communication both internally/externally to enhance effective medical management systemsProtected the confidentiality of member information while adhering to company policiesSupported the administration of the pre-certification process in compliance with various laws and regulations, URAQ, HIPAA, and NCQA

Oakland/South San Francisco, Ca

Managed the gate team/ticket counter during irregular operations and for arrival and departing flightsAssisted customers with special needsPrepared the cabin for timely departuresAssisted customers with any flight change requestsCollected fees and chargesOperated external aircraft servicing equipmentOther duties as assigned

As Degree, Computer Science

Education record