Shivani Singh Email & Phone Number

Melbourne, Vic, Au

Melbourne, Vic, Au

Melbourne, Victoria, Australia

In my role as a Billings Specialist at Ofload, I played a crucial part in supporting the acquisition of another company by overseeing the collection of aged debts and conducting weekly account reconciliations. By ensuring financial targets were met, I contributed to the successful integration process and helped maintain the company's financial health.

Melbourne, Victoria, Australia

In my role as a Customer Operations Specialist at MasterRemit, I excelled in providing prompt and accurate responses to incoming query calls. By implementing improvements in complaint-handling processes, such as creating a standardized response template, I increased efficiency and consistency across the team.

In my role as a Finance Administrator at Dynamic Outreach, I oversaw billing processes and supported the finance team in bookkeeping tasks. I ensured timely and accurate invoicing for clients, contributing to the smooth financial operations of the company.

Melbourne, Victoria, Australia

In my role as a Settlements Officer at BMW Group Financial Services, I consistently exceeded KPIs by processing 20 applications daily, ensuring timely settlements, and exceeding monthly revenue targets for AU and NZ. I maintained high standards of performance to achieve exceptional results in settlements and financial services, contributing to the company's success.

Melbourne, Victoria, Australia

In my role as a Pre-Assessment Analyst at Concentrix, I successfully managed incoming customer inquiries related to mortgages through various channels. I achieved a 100% accuracy rate in processing over 200 mortgage applications, surpassing quality standards and earning recognition for outstanding performance.

Master'S Degree, Business/Commerce

Bachelor'S Degree, Economics