Impactive are working with investment and ESG teams to help them collaborate, manage and leverage the stewardship of investments more efficiently and with much greater insight and transparency.

Working through a career transition and pursuing areas of particular interest where my experience can contribute to help organisations transform and grow. Current activities include:- Set-up of residential supported housing accommodation CIC for those in need locally- Working with a Research & Impact consultancy for the Charity Sector as they look to accelerate growth - Reviewing a great book (more to be shared at a later date) on Transformative Change and how to bridge strategy to successful execution- Advising a Fintech Start up in the Sustainability Fund Management space as they look to raise further seed funding

Provider of an integration software automation platform focused on payments, market connectivity, and securities settlement.Recruited to lead transformational change by shifting from a services-driven model to a product-centric approach, driving growth post-amalgamation of multiple business units. As MD of the Transaction Automation LoB I held a company-wide role with a go-to-market focus, leading sales, product, and delivery functions while overseeing engineering and operations. Served as an ExCo member with full P&L responsibility.Created and executed a strategic plan, engaging with investors to deliver improved returns through operational cost savings and new business growth.Restructured the leadership team, transforming the culture, and uniting a dispersed international team to enhance collaboration. Implemented an optimized delivery model and product roadmap that provided greater client focus, enhanced financial insights, and improved planning.Streamlined the operational cost base by transitioning a significant portion of higher-cost resources to new off/nearshore partnerships. Transformed the business operating model to provide clear insights into client, product, and project profitability levels.Simultaneously expanded the business by retaining and growing client contracts while maintaining high satisfaction levels, acquiring new clients, and expanding into new territories.Having achieved revised budget targets for 2H 23 and Q1 24, and with a forecast to exceed business plan for FY 24, a wider change in priorities at Group level required downsizing the organisation and a round of redundancies, myself included.

Privately owned Payments Fintech providing on-prem and SaaS solutions to the banking sector.Lead the Europe & Southern Africa sales team with responsibility for go-to-market activity across the region.Revised the regional strategy to drive annual growth of 30%, winning two new logos including breakthrough first client in Nordic region.Expanded the team whilst putting in place sales processes, and structure to drive improved team performance and individual engagement.Executive sponsor coordinating response to troubled projects and senior relationships.

Icon Solutions delivers innovative services to leading banks, including the next-generation Icon Payments Framework (IPF).After a successful tenure as Sales Director, I assumed responsibility for the overall P&L of the IPF product. My primary focus was on go-to-market strategy, encompassing marketing, sales, product management, development, delivery, and support.Secured funding from a Tier 1 Global Bank (and client), which propelled a 4-year business plan toward profitability for the IPF product by combining greater target market focus with the expansion of product capabilities.Drove ARR growth by over 400%, securing multi-million-dollar contracts with new clients and developing a robust opportunity pipeline for IPF across Europe and North America through targeted business development efforts.Established go-to-market, delivery, and product partnerships with leading consulting firms, industry bodies, and key influencers in the payments sector.Led solution marketing activities, including PR, content creation, campaigns, messaging, and analyst relations, significantly enhancing global brand awareness and elevating the IPF solution’s profile across LinkedIn, industry-specific press channels, and broader business media.Coordinated the delivery of a new product version, leveraging insights from initial client rollouts and rapidly assimilating modern technology architectures (Cloud, Open Source, DSL, BDD) and agile DevOps practices. Established a sustainable cost base by creating a captive nearshore partnership that seamlessly integrated with the permanent onshore engineering team, supporting ongoing innovation, development, and delivery of IPF. This was supported by an agile delivery approach across both project and product.

Global responsibility for leading sales and driving the go to market strategy of IPF, Icon's recently developed payments solution. This has included marketing, product direction, sales and partnership strategy, building on the success of the first two clients.

Northern Europe Banking sales lead.Joining as one of first members of the European team I developed and executed a strategy to bring banks and Fintechs onto the Token Open Banking Platform enabling them to go beyond simple compliance with PSD2 and take advantage of the new Open Banking paradigm.

Management of a specialist team responsible for driving the sale of ACI's real-time payments offering across the N American and European marketplace. ACI's UP Immediate Payments offering is designed to provide Central Infrastructure solutions as well as access provision for participants in real-time networks, provided as both on-premise and SaaS offerings. Furthermore, the solution is being leveraged to provide wider service oriented payment hub capability to equip clients to adapt to the rapidly changing payments eco-system without burdensome legacy system renovation effort. The target market reaches across traditional banks and payment processors to new challengers, PSP's and Fintech start-ups.In addition to driving new business sales I work closely with the product organisation to define the go-to market strategy. This includes working with industry bodies such as payment associations and real-time scheme providers, establishing partnerships with other key players and shaping the marketing strategy to deliver exceptional y/y growth.

As Sales Director I initially took on responsibility for a team brought into ACI through acquisition. I built a revised strategy for the business, reenergised the team, refreshing and expanding, whilst working to turn around significant customer issues. Through 2014 responsibilities expanded to include sizeable customers across the Benelux region and the augmentation of the pre-sales consulting team.Responsibilities:- Managed a team of 5 Account Managers and 6 pre-sales Consultants,- Regional coverage across UK, Benelux and Nordics- Payments Solutions covering Retail Banking, Global Transaction Banking and Merchant Retail- Accountable for new business sales targeting new clients and existing with new solutions (85% of target)- Also responsible for renewal/extension of existing contracts (15% of target)- Development of sales strategy, liaising with global product, hosting, marketing and delivery organisations to out perform general market grow.Achievements- Sales achievement of 180% in 2013 and 150% in 2014- An improvement in pipeline from an initial 100% coverage of target to in excess of 300% at the end of 2014- Demonstrable improvement in customer satisfaction- Top quartile employee engagement results from team and close peers- 100% project delivery success to date- Sale of client lead projects to re-platform two key ACI solutions- Grew the team over time (refreshing where needed) and re-energising post ACI acquisition

• Global responsibility for all aspects of the relationship with tier one Banks • Consistent achievement of targets covering revenue, profitability and client satisfaction • Expansion of relationships across the client base, leveraging installed base whilst driving growth by selling both new and existing solutions into ‘white space’ areas of banks. • Successfully negotiated global contract frameworks and individual deals in excess of £10m.• Development of account planning, virtual team management and the promotion of new initiatives to further develop scope and scale of offerings to global clients to enhance client coverage and global distribution of revenue.• Mentoring of individuals and acting team manager

• Relationship management and full account responsibility for global, ‘top 10’ clients in Investment Banking, delivering against global team targets of over $200m with up to $30m in personal contribution.• Through the use of consultative selling techniques I negotiated business solutions with a value of up to $20m.• By influencing buying decisions, managing expectations and providing solutions that enabled client’s strategic objectives to be met I grew business by 100% covering hardware platforms, enterprise software license agreements, business consulting/system integration projects and technical services.

• Responsibility covered all aspects of opportunity management through partner channels, packaging and selling solutions that encompassed IBM products and services. • Annual growth of 30% was achieved by extending and building new revenue generating relationships with Independent Software vendors, Systems Integrators and Business Partners that provided end to end solutions on market issues such as process efficiency, risk management and cost reduction.

• Success was established through the proactive and supportive management of resources, building cross brand teams from within IBM and leveraging external business partners.• Through a tenacious, creative and personal approach, focused on the needs of customers, I built valued internal and client relationships and successfully positioned IBM as a leading supplier and partner of choice for ten major UK insurers.• Solutions covered business applications in addition to ERP, CRM and e-business including hardware, software and services.

In addition to contributing to sales campaigns I formulated the partnerships global marketing plan covering target market analysis, communication strategies, competitors, channels and pricing strategy.

As a project manager during implementation of the HUON General insurance application I directed a mixed team of clients and colleagues delivering business process specifications and organisation design for the future state. Gaining the support of senior decision-makers by justifying organisational process change, and establishing business benefit, we delivered ahead of schedule.

• Building and directing mixed teams of client, third party and IBM resource across projects in finance and defence industries.• Project Office management across 15 sub-projects including the implementation of progress tracking processes, building and maintaining integrated project plan, managing budgets totalling £3m pa, driving the resolution of issues and risks and reporting project status.• Successful client negotiation agreeing concessions against the contract and subsequently gaining product acceptance into UAT.• During a University sandwich year as resource manager excellent communication, negotiation and organisational skills enabled me to deliver resource to client projects on time, within budget and to specification.