Shahid Bhatti Email & Phone Number

Sunnyvale, Ca, Us

- Led and developed Site Engineering plans including application releases/updates, data/hardware migrations, and site stability/performance improvements. Defined, scope, and track ancillary operations projects including capacity planning hardware procurement and deployment, etc.- Worked closely with Site Engineering to coordinate and deploy features to production as well as set up team with Kanban and run SCRUM stand ups, monitoring burn down charts, and coordinating retrospectives.- Working with Production Infrastructure Engineering team discovered inefficiencies in production pipelines and drove solutions to completion, this included developing strategic and tactical roadmaps and resource plans with leadership.- Unblocked engineering teams by partnering with Director and VP level leadership on project execution and team efficiency & interacting one-to-one with individual technical contributors, senior leaders, as well as coaching teams.- IPv6 Adoption: Managing adoption of IPv6 as the sole fabric at LinkedIn as part of multi-year $20M+ effort to modernize infrastructure across different geos to ensure fungibility of SKUs & host configurations, a generously-provisioned network, and a simplified network security model. Created Jira plans, Agile visualization dashboards using PowerBI, Grafana & Tableau to drive milestones and risk management.- As the Technical Program manager led the vertical design of network and DC infra of a multi-year major renovation of hybrid on-premise and cloud hosted infrastructure for next gen LinkedIn Infrastructure expansion including IPv6 only adoption at LinkedIn using Agile methodologies.

San Francisco, California, Us

- Worked on large-scale and complex projects targeted towards Security Orgs various business units as well as internal and external security services and processes.Delivered hands-on work as an individual contributor in the form of project plans, presentation decks, highly-organized documents that anticipate customer needs and answer them in a story-telling fashion. Reported on specific Security business unit performance and KPIs on a weekly, monthly and quarterly basis.- Worked as an IC And a Program leader building strong relationships with the various collaborators and executives to communicate and drive the program roadmaps within Network Security and Container Security program portfolios.- Extracting data trends and insights using Salesforce Einstein reporting and Tableau to derive the story behind the data and demonstrate key performance indicators.- Product management of Mission Control an internal multi team project across Security orgs to combine most Run the Business operations Intake by the Network Security team, designed project plan, resolved Inter team dependencies, drove scrum of scrums, impacted architectural decisions and removed roadblocks to risks as they appeared in different milestones.- Delivered as Program Manager the capacity augmentation for existing and new Salesforce products and services working with Infrastructure and Product teams. Resolved roadblocks along the way by streamlining inter team coordination and resourcing issues overcoming ambiguous goals.- As IC deployed HSM Cryptography solution for end to end encryption of Salesforce customers data.- Working with multiple delivery teams took ownership and accountability of technical project planning and delivery for security and infrastructure build out programs- Applied internal tools and agile approach and created a collaborative environment that fosters autonomy, transparency, mastery, innovation and continuous improvement via driving automation through engineering teams.

San Francisco, California, Us

- Primarily responsible for the incident and problem handling of production network.- Develop configuration designs, deployment guidelines and methodologies to assist in the creation of a stable, scalable network monitoring platforms for salesforce.com’s network.- Provide third line support expertise especially around customer facing networking issues.- Assisting in the definition of SNMP/Network Monitoring data acquisition evolution and strategy.- Contribution to the detailed planning of high profile projects and complex designs.- Providing third line support and technical expertise.- Providing detailed documentation.- Working in a DevOps environment and assisting the team with automation projects from a network standpoint.

Redmond, Washington, Us

Technologies used:Linux RedHat and CentOS, Sun Solaris, Windows Server 2012, Windows Azure, Windows Phone 8.1, Bing Platform, Powershell, Bash, Perl, Python.• Performed key role in launch of Windows Mobile Phone 8.1 features collaborating with various global teams, this role gave me opportunity to drive product features across Global peer teams in India and China, most noteworthy of the features by our team was Cortana – a Personal Digital Assistant utilizing voice processing and Bing platform.• Performed Capacity Management and Monitoring of Bing applications spanned on 100,000+ servers worldwide in MS Data Centers, • Improved DevOps efficiency by creating in-house tools to decrease Production release deployment time from one week to two hours.• Raised the Availability of Bing Agents Service and Site Reliability from ~80% to 99.9% per the SLAs set through Internal and External processes, driving multi-tier Triage efforts in real time and leading postmortems to drive complex technical problems to completion.• Rollout and design of new technologies and product features within Bing on Azure Cloud for latest hosted and non-hosted offerings by Microsoft, including live tiles products in Global Launch of Microsoft Windows 8.• Rolled out Microsoft’s acquisition of Tellme Networks, supported all components of IT infrastructure in the main Network Operations Center including Systems administration of UNIX & Linux servers and Windows Server 2008-2102.

San Francisco, California, Us

Technologies used:Solaris, Weblogic, Linux RedHat and CentOS, Windows Server 2012, NDM Secure Encryption, Bash, Perl, Python.• Raised the weekly availability of the Brokerage website from 88% to 95% by implementing Nagios based monitoring with plugins to monitor critical business processes. Nagios is an Open Source flexible monitoring suite which I implemented on LAMP stack with RedHat, Apache, MySQL and PHP.• Build RedHat and Sun Solaris servers in Wells Fargo SF Data Center, documented policies and disaster recovery guidelines for the DR Failover to remote Co Locations.• Decreased the WebLogic and Oracle provisioning time by 80% by developing shell scripts in Bash for the Internal customers of our IT team within the organization and supported Systems and Network support for BEA Weblogic 8 and 9, Apache, J2EE, Oracle and VMWare servers.

Houston, Texas, Us

Technologies used:Mercury Application Mapping (MAM) suite, C, Linux RedHat and CentOS, Sun Solaris, Windows Server 2008, PowerShell, Bash, Perl.• Expedited Solution Implementation and Network Architecture Consulting at Mercury’s client locations.• Extended the functionality of the product by custom discovery scripts in Jython and Python.

Technologies used:Linux, Apache, MySQL, Oracle, Ant, Cisco IOS, Juniper, Bash scripting.• Rolled out complete data center infrastructure from ground up for a promising start-up in the online Ad auctioning and sales platform. • Architected the build release deployment and charted out the corporate IT network for the small set of founding engineers. The company was later acquired by Microsoft for its innovative product offering.

Santa Barbara, Ca, Us

Technologies used:Linux Slackware, RedHat and Debian, Sun Solaris, Windows Server Bash, Oracle 9, C++, Nagios, Cacti, Ganglia. Sendmail, DNS, Apache.Systems Administration of NFS, DNS, MySQL, firewalls and Apache web servers for the department. • Created the first ever 802.11 Wireless Network for the CS Department and got it certified from NSF grant.• Architected the first Access Grid Node for the CS Department to add UCSB in worldwide digital Multimedia research initiative. Architected state of the art Digital Media Lab and multiple research Linux clusters for Cloud Computing.

M.S, Computer Science

Pmi Pmp Training, Project Management