Stephanie Murray Email & Phone Number

• Engages in product development, systems design, and business process re-engineering for enterprise-level accounts. Contributes to organizational innovation, streamlined processes, and continuous improvement, enhancing.
• Manages a team of customer services associates to provide responsive and helpful assistance to online clients.

• Collaborated with clients across retail, tech, education, art, and real estate, transforming their messages and ideas into visually stunning printed materials such as marketing collateral, stationery, magazines, books.
• Managed day-to-day tasks, including exploring efficient and cost-effective production methods, coordinating with production teams, communicating with suppliers and paper merchants, and entering RFQs for accurate job.
• Conducted client visits to review quotes, samples, paper options, and binding methods, entered orders with accurate specs and timelines, and successfully managed live jobs from production planning to delivery.

Toronto, Canada Area

• Served as Co-President and Project Manager for the 2014–2015 RyeTAGA team, leading the production of a technical journal featuring UV offset printing and metallic inks, braille printing, and special splash pages.
• Successfully entered the journal in the Helmut Kipphan Student Publication Competition at the 67th Annual TAGA Technical Conference, winning both "The Cup" and the Attendee's Choice Award in Albuquerque, NM.
• Supported a team of seven student leaders in executing fundraising events, driving sponsorship initiatives, and designing the award-winning journal.TMUTAGA (formerly RyeTAGA) is TMU's student chapter of the Technical.

Toronto, Canada Area

• Managed bookkeeping, secretarial tasks, and grant/sponsorship applications for RyeTAGA, while overseeing travel arrangements and supporting executive team involvement in fundraisers, events, journal production, and the.
• Attended TAGA conferences in Fort Worth, Texas, and Portland, Oregon, fostering connections with industry professionals and fellow students in the graphic arts field.

Toronto, Canada Area

• Assistant to Dr. Martin Habekost for the course Printing Processes IV (2014–2015)
• Supervised instrumentation lab classes assisting students run tests on the technical properties of paper and ink for offset and flexographic printing processes.
• Marked instrumentation reports and press simulation exercises, Assistant to Dr. Richard Adams for the courses Electronic Document Design I and II (2013–2014).
• Taught two weekly lab classes the advanced long-document features of Adobe InDesign CS6 and the creation of interactive PDFs.
• Marked assignments based on technical skill, conceptual understanding, thoroughness, and spelling and grammar.
• Sat on a panel during Toronto InDesign User Group's latest discussion of little-known long-document features of Adobe InDesign CS6.Worked under Dr. Abhay Sharma researching ink consumption of wide-format inkjet.

Calgary, Canada Area

• Received, proofed, and processed incoming jobs verifying impositions, determining colour breaks and run orders, and producing press plates for retail flyers and newspaper jobs using Kodak Prinergy and Preps.
• Produced incoming page layout jobs and completed customer revisions through Job Assistant (Kodak InSite) and FTP clients.
• Adhered to 5S workplace organization standards.

Cranbrook, BC

• Executed three direct mail campaigns: researched vertical markets, compiled mailing lists, designed, mailed and produced mailers, and followed up with phone calls.
• Revitalized website to increase functionality for clients, prospects, and general users.
• Researched and implemented search engine optimization and search engine marketing using Google Adwords.
• Solidified recently revamped brand guideline changes and organized marketing and brand book.
• Designed sales collateral and yearly wall calendar. Some layout and typographic work as needed by the type department.
• Increased social media presence on Facebook and LinkedIn (page creation). Planned content for future postings.

Cranbrook, Toronto, Burnaby

Provided guests with an exceptional casual dining experience as a friendly, proficient server.

Cranbrook, BC

• Worked with servers and hosts to give the perfect guest experience.
• Hired and trained new employees.
• Ensured that wage and food costs were kept within budget year round.
• Organized staff incentives and motivational tools.
• Designed lounge calendars and in-store advertisements.
• Executed office admin procedures such as morning cash duties, payroll, POSiTouch updates, etc.

Cranbrook, BC

• Layout and typographic design work for local clients including business cards, forms, posters, calendars, event programs, etc.
• Performed prepress work and platemaking for Heidelberg and Ryobi presses.
• Operated Konica Minolta bizhub digital presses.
• Brief experience in sales, estimating, bindery and finishing.

Cranbrook, BC

• Oversaw that employees were always working quickly, efficiently and accurately to best satisfy customers in a high-volume, fast-paced environment.
• Monitored cost control procedures (portioning, etc.) to improve efficiencies.
• Wrote weekly schedules within a labour budget.
• Programmed the POS system.
• Handled all end-of-night cash procedures.

Master Of Business Administration - Mba, Sustainable Innovation

Bachelor Of Technology (Btech) With Distinction, Graphic Communications Management, Minor In Marketing

Business Administration Diploma, Accounting