Stephen Black Email & Phone Number

I have several years of experience working in a fast-paced, team-oriented organization. I work well under pressure and meet deadlines with an emphasis on accuracy and detail while managing time efficiently to provide excellent customer service for the department and the business. My goal is to be part of a company that would allow me the opportunity to grow as a professional, expand my knowledge and help it achieve its goals

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  Release Manager

  Pheaa - Pennsylvania Higher Education Assistance Agency

  Jul 2017 - Present

  Title: Senior Release ManagerIn my current role, I provide comprehensive support and guidance to quality and user testing teams, ensuring adherence to business requirements and seamless functionality of code changes. I maintain test environments at peak online availability, proactively addressing technical issues through debugging and troubleshooting. Mentor release management staff on key functionalities of release management, environment management, application integration, and deployment procedures. I also proactively lead major incidents, ensuring clear communication with stakeholders, identifying effective solutions, and mobilizing necessary resources to swiftly pinpoint root causes and resolve issues.Some Key Accomplishments Includes:• Spearheading the successful deployment of web applications to test and production environments, ensuring environment integrity.• Managing and scheduling code releases for both production and non-production environments, aligning with agency and business unit priorities.• Quickly identifying root causes of problems arising within systems, environments, and infrastructure.• Playing a pivotal role in high-profile agency projects, such as implementing separated testing logical partitions and designing and constructing new testing stacks within WebSphere.• Orchestrating the smooth deployment of web applications to production and non-production environments.• Resolving and restoring systems to normal status within established Service Level Objectives (SLOs) during major incidents or outages.• Exhibiting adaptability by effectively managing emergency or priority releases outside of scheduled releases.• Ensuring meticulous testing according to product owner's specifications and requirements, resulting in desired functionality.• Proactively upholding environment readiness for current and upcoming releases.