Responsible for managing the 20Fathoms coworking space.Foster an inclusive and vibrant member community.Elevate the overall member experience.Ensure the coworking space meets organizational goals.

Create strong narratives that engage listeners.Record and edit clean audio.Maintain consistent release schedule. Communicate with audience through email and social media platforms.100,000+ downloads.

Learn and present technical beverage and industry knowledge to guests daily.Represent Earthen Ales weekly on the Taste of the Village tour by introducing guests to the brewery’s history and beer styles, and answering guest questions.Develop meaningful and impactful relationships with new and regular guests.Provide guests with exemplary service and memorable guest experiences.Responsible for the daily management of taproom staff including hiring, training, scheduling, and overseeing operational and customer service tasks.Train staff to be industry leaders in service, knowledge, and guest experience.Develop training materials for staff including beer knowledge, customer service, standard operating procedures, etc and directly implement that training with all staff.Maintain and oversee quality assurance of all products.Develop and maintain organization and cleaning procedures for taproom, ensuring their implementation and educating staff on processes.Coordinate with the Production Manager and update POS to maintain accuracy.Manage inventory of food stocks and taproom products and order as necessary.Coordinate with the Marketing Manager on taproom events and promotions, and successfully lead staff through events including a yearly anniversary party, holiday festivities, and other events as scheduled.

Responsible for the receiving operations for six stores. Responsibilities included correlating products received to invoices, verifying and correcting pricing discrepancies with store managers and vendors, and ensuring products were entered correctly into company wide software.Managed company wide temporary price reductions and promotions for all vendors. Ensured all six stores had appropriate signage and promotions entered into their POS. Responsible for maintaining excellent profit margins through product and industry knowledge.Developed and nurtured relationships with vendors through phone, email, and personal interactions.Created a DSD procedural manual for Store Receivers with detailed process instructions.

Created content for a vineyard newsletter.Performed volunteer editorial work.Researched and wrote nearly 50 articles over a period of four months for a local marketing firm.

Responsible for tracking accounts receivable, creating invoices for promotional vendor discounts, monitored vendor communications, and recorded payments received.Assisted Director of Operations and office personnel as needed, covering a variety of responsibilities when others were on vacation.