Sy Holsinger Email & Phone Number

Italy

Europe, Research, Oo

- Defining the technical strategy for ensuring the delivery, sustainability, efficiency and effectiveness of of OPERAS’ services- Devising and overseeing plans to execute on technical strategy- Preparing the technical budget in collaboration with the other members of the coordination team- Coordinating task forces, working groups, and other fora as they might relate to execution of OPERAS technical strategy- Driving an overarching technical plan for each of the main OPERAS areas- Engaging with service providers in order to improve the services offered to OPERAS users- Reporting on technical strategy and progress to members, stakeholders and the European Commission- Supporting the procurement of technical elements by the OPERAS AISBL, its members, or via EC funding calls- Supporting the OPERAS AISBL in reporting on its KPIs- Facilitating progression towards digital organisation- Serving and advising the Secretary General, Coordinators and Executive Assembly members- Participating in events (i.e. answering questions, giving presentations and speeches and organising visits)

-IT service management consulting, training, auditing; business development, strategies, planning; European Commission funded projects.

Co-chair of the FitSM Committee at ITEMO (IT Education Management Organisation), a nonprofit that manages and supports IT training standards, including the FitSM IT Service Management standard.-Maintain and update the FitSM standard and family of documents.-Ensure alignment of training material and improvement of exam questions.-Coordinate with third-party certification authorities, both new and existing.-Develop business models for continued long-term sustainability. -Produce communication content such as website content and social media.

One of the main authors of the FitSM IT Service management standard. First released in 2014 and now widely used as an alternative to ITIL by SMEs, large enterprises, research and academic organizations as well as federated collaborations and infrastructures.

Amsterdam, Nl

-Manage the day-to-day activities of the Strategy and Innovation Team comprising financial, administration and human resources planning, monitoring, and reporting. -Responsible for job performance evaluations and development of all team members, interface with the Head of Dept. and other members of the Executive Team as required. -Analyze strategic themes and trends and produce supporting documents and reports for the EGI Director, Executive Board and Council.-Support the definition and execution of the EGI strategy through the development of business models, governance, and service management processes.-Identify, coordinate, and contribute to developing European project proposals. -Manage and execute assigned EC-funded projects and other innovation projects. -Coordinate programmes focusing on the private sector, particularly startups and SMEs. -Deliver formal IT Service Management training and certification based on the FitSM standard and conduct initial assessments and formal audits of management systems.-Organize meetings and workshops, present/attend strategic events and conferences. -Produce external communication messages such as published articles and blog posts.

Amsterdam, Nl

-Monitor, evaluate and analyse strategic themes and trends and produce supporting documents and reports for the management. -Support the definition and execution of the EGI strategy through the development of business models, governance & service management processes.-Develop relationships and liaise with other projects and organisations, including the private sector with particular focus on SMEs, international policy management and standards bodies to establish collaboration agreements. -Author responses and position papers to consultative policy and strategy documents or surveys from various organisations (e.g. the European Commission, e-IRG…). -Contribute to developing project proposals to implement the EGI strategy (e.g. EC funding programmes)-Develop agendas and organise meetings and workshops and attend strategic events and conferences. -Produce external communication messages such as published articles and blog posts. -Deliver formal IT Service Management training and certification based on the FitSM standard.

Amsterdam, Nl

Brussels, Brussels Region, Be

-Served as a member of the Board of Directors contributing to the oversight of the association regarding the vision, strategy, financial, administrative, and legal aspects.

-Provided consultancy during the start-up phase of the company regarding marketing strategies, social media and communication messages.-Conducted market research and outreach for the Tuscany region.

Pisa, Tuscany, It

-Day-to-day management of and company interface for external partners for European Commission funded R&D projects: EGEE Business Program Manager and EUMEDGRID-Support Communication Manager.-Involved in the business development as well as direct dealings with clientele to evaluate opportunities and analyze and define business strategies.-Responsible for developing communication and marketing strategies, production of targeted messages, press kits (press releases, articles, brochures, etc.).-Organization of small and large-scale conferences, events and workshops, including giving presentation and chairing sessions.-Project management support of a number of EC-funded projects.

-Manager of daily activities for EC Funded projects EGEE and 3S.-Project management support of a variety of EC-funded projects.

Barcelona, Catalunya, Es

-Taught Standard English to students of all ages as well as Business English to company executives and high-ranking military personnel.-Course developer for tailor-making courses to suit all levels of learning and backgrounds.

Randolph Afb, Tx, Us

-Inspected, tested and stored various types of Precision Guided Missiles.-Performed detailed scheduling of delivery and pick-up of assets as well as the needed personnel, delegation of duties and coordination with other base organizations.-Provided extensive training on all thirteen plus vehicles used in career field as a certified vehicle trainer.-Awarded Airman of the Month and Airman of the Quarter for outstanding performance acknowledged by peers.

-Executed sales calls to offer lower costs on long distance telephone service.-Awarded Top Sales Representative.

Business Management

Business Communications

Education record

Education record

Education record