Sylvia Jennings Email & Phone Number

Easton, Pennsylvania, United States

- Carried out billing, collection and reporting activities according to specific deadlines. Monitored customer account details for non-payments, delayed payments and other irregularities. - Entered and managed Accounts Receivable and Accounts Payable in QuickBooks and Sage 100 in timely and accurate manner. - Prepared monthly commission reports; ensured that all commissions are paid in timely matter. - Prepared monthly sales reports and quarterly visibility reports; communicating where we stood as a company financially to other team members in a visual manner. - Assisted with month-end closing activities. Conducted monthly reconciliation of every bank account and credit card. - Compiled and analyzed financial information to prepare financial statements and ensure financial records are maintained in compliance with accepted policies and procedures. - Along with others, performed general office duties such as filing, answering telephones, and handling routine correspondence.

Sherman Oaks, Ca

- Answered phones, managed and maintained executive schedules/calendars, fixed printers and fax machines, placed office orders, performed general receptionist duties and provided general administrative support. - Entered in detailed sales contracts and generated relevant sales reports in the computer program 'Comet' built specifically for the entertainment industry. - Managed an online screening room, as well as creating and sending out DVD screeners. Helped improve and organize screening room set up to streamline the process and expedite client requests. - Helped organize participation in international sales markets such as MIPCOM and NATPE. - Assisted accounting with bill collection, filing accounts payable and receivable, reconciling credit statements, and coding invoices.

Westlake Village, Ca

----- Promoted Job: Features Implementation Specialist - Worked with several types of companies to quantify the success of marketing campaigns and provide quality control over potential leads. - Utilized Word, Excel and FTP Clients to manage online tracking accounts for clients. This involved turning on and off features when requested and know how all the features worked together. - Communicated with developers how to best utilize software to both run an efficient program as well as giving the client what they needed to make business marketing strategy decisions. ----- Initial Job: OurUniversity© Implementation Specialist - Responsible for implementing on-boarding processes for roughly 90 individual university accounts, a majority of which were in the multifamily housing business. - Trained clients on functions and features of the University system. - Worked with Excel formulas to upload students to the university quickly and without error. - Communicated with clients regarding their account status as well as the course status of individual students.

Richfield, Mn

- Worked with several computer programs, internet based applications, social networking sites, and other agents to identify fraudulent orders from verifiable orders, preventing financial losses and bad debt for the company. - Utilized interpersonal skills to speak with customers and banks to obtain sensitive information needed to identify fraudulent transactions. - Trusted with access to confidential information such as credit card numbers, SSNs, and other very personal data. - Assisted investigators in identifying and stopping organized fraud rings in order to protect the company from potential bad debt without needing to review individual transactions; this allowed all agents to focus their time on other types of less-organized fraud and/or potential good orders.