Review and analysis of Supply Form change request and adds, Analyze data within PMM for accuracy, Work with regions and category managers on contract builds and accuracy, Provide feedback to supply chain on best practices, quality reviews of data within PMM and PFM, find value driven solutions

Manager On Duty (MOD) & Escalator, Customer Service Level IIIk; Project Lead for the Self-Service IT Portal; Lead for Kronos/Caretime GoLive•Documented, identified, researched, resolved and escalated IT technical issues and requests. Liaised between users, vendors and super users to pinpoint problems and return systems, software and equipment back to proper operations. •Assisted physicians and clinicians in all 7 Mercy regions with gaining access to different computer programs that were part of the ServiceNow network. Trained them in setting up applications, gaining access to systems and expediting access.

(Seasonal) working January to April of each year. Managed more than 40 employees. Hired and trained personnel. Ensured compliance with service-level agreements. Handled issues quickly and professionally, and met all contractually stipulated guidelines.

Managed a 20-member team of cash posters and reconcilers recording and settling payments from patients and insurance companies from all 7 regions. Represented a multimillion-dollar Accounts Receivable function.•Increased accuracy and efficiency by transitioning most A/R activities from manual to electronic processing. Utilized EOB (Explanation of Benefits) statements to issue payments.•Processed payments from 3rd party payer lockbox and mail. Contacted payers to discuss issues, escalated reconciliation discrepancies to managers, and worked collaboratively to resolve problems.

Generated, verified, validated, and maintained high-volume spreadsheets documenting payments, and corresponding with data from other information sources and multiple software.•Submitted and tracked on-demand vendor invoices sent to the Accounts Payable Specialist, and coordinated payment processing and document storage.•Produced and housed files for payments received, fund reports for banking transactions, and validation of signature approvals.

Processed purchase-order and non-purchase-order invoices, travel and expense reports, on-demand checks, refunds and vendor credit memos.•Saved hundreds of thousands of dollars by auditing reimbursement requests and reports submitted by regional employees. Stopped duplicate submissions, and recouped overpayments.

After joining the organization as an Accounts Payable Clerk and IV-E Specialist.•Oversaw all positions in the Finance department. Developed training manuals for each role, and implemented progressive programs that streamlined the training process, clearly defined policy and procedures, and held all employees to the same accountability and processing measures. •Processed all payables for foster parents and facilities regarding child placements. Reconciled bank accounts, and posted to the general ledger. Produced numerous types of financial reports using Oracle, PET and Excel.•Prepared applications for economic support through programs that included foster care, adoption and Aid to Dependent Children (Medicaid). Determined eligibility under applicable rules and regulations of Ohio.