Tara Brown Email & Phone Number

-Increased park rentals by 25% through client engagement and use of saas such as Amilia and Activenet-Organized a COVID outreach program for 150 senior citizens. Achieved a set goal of calling 30 senior residents a day to assess health as well as build relationships through casual conversation to keep our senior- resident’s spirits high.-Managed/oversaw.

• Selected in top 2% of applicants for a program offered to high-potential individuals preparing for a CS role in SaaS
• Rigorously trained (300+ hours) and assessed on Customer Success skills by instructional coaches and industry professionals
• EQ: cultivating empathy, growth mindset, coachability, overcoming rejection, time management,prioritization
• CS workflow: the customer journey; human-centered customer engagement; practical experience

Troy, Michigan, United States

-Increased attention span in student by 200% through behavioral therapy-Reduced student eloping by 50% by creating an action plan and with the support of behavioral therapy -Achieved collaborative team effort by leading classroom instruction 2 times per week-Reduced classroom to classroom travel by 10 minutes through behavioral therapy

United States

-Managed distribution of over 400 radios monthly and ensured soldiers received working equipment by conducting standard troubleshooting operations-Repaired 4 types of radios through precision and technical skill-Tasked with installing and securing radio systems in 15 humvees on a weekly basis