Steven Brown, Pmp Email & Phone Number

Thompson'S Station, Tn, Us

Kansas City, Missouri, United States

Led cross-functional teams in the successful delivery of multiple concurrent SaaS implementation projects for small to large health systems. Effectively utilized project management tools and techniques to monitor and control project to ensure deliverables met. Monitored and reported project status and progress to stakeholders addressing any concerns or deviations from the project plan. Managed stakeholder requirements throughout the project life cycle.

Orlando, Florida, United States

Successfully implemented ambulatory and acute mobile patient engagement platform solutions for healthcare providers with varied practice management and financial systems. Managed schedule, scope, cost, and quality of multiple technical implementation projects simultaneously for small and large clients. Facilitated effective communication and collaboration with client stakeholders, project team members, and senior leadership, ensuring requirements and expectations were met. Conducted research and analysis to support project decision-making and provide recommendations for process improvements.

Franklin, Tennessee, United States

Directed surgical system replacement with OR and IS teams of 18 hospitals to reduce significant risk to patient safety and mitigate loss of hospital revenue. Managed year-long domain conversion project for shared service centers to allow the transition of key hospital revenue services to a centrally managed site. Implemented two-factor authentication project to allow for greater security of hospital and business systems to meet corporate objectives, government guidelines, and mitigate financial loss due to regulatory penalties. Orchestrated conversion go-live support model; achieved 33% reduction in labor costs by establishing standards and processes as well as executing efficient team oversight.

Franklin, Tennessee, United States

Facilitated consolidation of remote connectivity tools, application portals, and back-end modules into one seamless interface leading to a 20% increase in clinical and financial support team productivity. Created documentation and educational program reducing new employee on-boarding time by 84%.

Franklin, Tennessee, United States

Overhauled five existing Citrix environments into centralized enterprise farm resulting in 20% savings by reducing licensing costs. Migrated Citrix environment from physical servers to virtual environment reducing time to deployment and hardware costs.

Memphis, Tennessee, United States

Contributed to the implementation and administration of enterprise Citrix environment to improve bank security and meet company strategic objectives. Achieved 80% cost reduction of new equipment by standardization of thin devices versus traditional fat clients. Improved on-boarding time by 75% by reducing complexity of system configuration, integration, and procurement.

Memphis, Tennessee, United States

Headed implementation and administration of enterprise Citrix environment. Fostered documentation of workflow standards and software installation for reduced implementation variation.